SHERYL A.

CHAO
7 Lena Lane
Milford, MA 01757
Cell: 774-253-2689
Email: sc7c73bc@westpost.net
SUMMARY
A professional executive assistant who enjoys a fast paced environment with the
ability to apply interpersonal savvy, technical knowledge and demonstrated compu
ter skills in prioritizing, managing, and completing multiple administration pro
jects with sound judgment, independence and exceptional organizational and commu
nication skills while building strong internal and external relationships to eff
ectively represent the department functions.
SKILLS
When working independently I will make sound decisions in the absence of supervi
sion. I am proficient in the use of all types of office equipment. I possess in-
depth knowledge of the Prolog Management Software System, Windows 2007 and Windo
ws Vista (Microsoft Office, Word, Excel, Outlook, Power Point), and File-maker.
I have used all types of FTP sites for posting and downloading all types of docu
ments. I type approximately 80-90 words per minute and I am proficient in the us
e of the Dictaphone.
EXPERIENCE
Professional Electric of CT, Norwood, MA
Estimating Coordinator 10/2009 - 4/2010
Newly created position. I supported the Vice President of Pre-construction Servi
ces, three estimators, and the Vice President of Business Development in all asp
ects of administration. Tracked and logged bid requests from General Contractors
and Owners. I maintained logs of all bid invitations. I responded to client inv
itations. Maintained log of projects bid, who we bid to, and the amount of the b
id. I contacted lighting vendors requesting pricing for bids due. I followed up
with vendors for pricing when not received by bid date. Ordered, tracked and pri
nted blueprints from many different FTP sites for approximately 20-30 projects p
er week. I took minutes at department meetings. I entered all pertinent informat
ion for each project bid in a software program called Filemaker. Ordered departm
ent supplies. Created marketing books for presentations. I assisted other depart
ments in obtaining plans and specifications, addenda to documents and requests f
or information. Assured all pertinent documents were in the proper file folders
for each project for estimator access. All documentation and bids were confident
ial.
Cranshaw Construction (General Contractor), Newton, MA
Estimating Coordinator/Construction Administrator 09/1996 - 12/2008
Newly created position. I organized and created procedures for the department to
be able to run smoothly. Initiated the installation of computers in the departm
ent and alleviated paper files. Received and prepared responses to inquiries on
Requests for Proposals (RFP) for pre-construction services to owners, architects
and engineers. Organized and assembled information required for RFP submission.
Obtained, processed and logged all necessary documents (I.e., addendum, formal
requests for information and clarifications to documentation) for submission of
bid proposals. I obtained and distributed bid documents to subcontractors in a t
imely manner, reviewed project documents and specifications and reported discrep
ancies to the appropriate party. Sent invitations to bid on large construction p
rojects to 200 plus subcontractors (per project), tracked and logged all respons
es to invites, (5-8 projects at a time). Created, updated, and maintained contac
t database for the entire company, including our parent company, National Develo
pment, utilizing the Prolog Management Software System (3,000 + contacts). Estab
lished resourceful relationships and negotiated pricing with several printing co
mpanies. Tracked all document printing, distribution of construction documents a
nd costs associated with bid proposal. Instructed subcontractors on the use of F
TP programs and assisted in troubleshooting download and upload issues. Created,
organized and distributed pre-construction marketing materials. Supported the M
arketing Director, Construction Management and interfaced extensively with the p
arent company on estimates and proposals for client properties.
Wayne J. Griffin Electric Inc., Holliston, MA (1993-1996)
Executive Assistant/Estimating Coordinator
Provided administrative support to President/Owner, Chief Estimator and four sen
ior estimators. Ordered and tracked all electrical documents required to bid a p
roject. Contacted General Contractors for follow-up on all projects bid. Assembl
ed, reviewed and distributed pre-qualification documents under strict deadlines.
Maintained company job files for all departments, including highly confidential
financial documents. Attended, took meeting minutes at our weekly company meeti
ngs and distributed weekly meeting minutes to the appropriate parties. Pursued u
pcoming projects and reported project status to President/Owner. I filled in for
different positions in the company when required. I supported the president and
vice president of the company with any assignments required.

OTHER RELATIVE EXPERIENCE

Federal Deposit Insurance Corporation, Franklin, MA - Asset Marketing Secretary
C Administrative support to Director of Asset Marketing and approximately 35 emp
loyees. Put together packages of bank loans from failing banks for auction. Sche
duled auctions and notified potential buyers of loans.
Data General Corporation, Southborough, MA - Contract Service Coordinator C Rece
ived approximately 100 to 400 calls per day from customers with issues on their
invoices for contracting services on computer system purchases. Corrected issues
and reported errors to the appropriate customer representative.
Data General Corporation, Milford, MA - Executive Secretary to the Engineering D
irector C Administrative support, travel arrangements, coordinated seminars out
of state for the Director. Checked Directors correspondence and emails and follo
wed up on issues in the Directors absence. Back up to Vice President in his secr
etarys absence.
Zayre Corporation Headquarters, Framingham, MA - Executive Secretary to the Dir
ector of Data Processing. I supported eight department managers within data proc
essing, which entailed the typing and distribution of all in-house memorandums a
nd computer reports. I distributed mail and tracked and submitted payroll for ap
proximately 100 employees.
Prime Computer, Framingham, MA - Secretary, Production Control C started at Prim
e Computer working in the warehouse supporting the Manager of hardware testing.
Powered up and backed up all IBM computer systems daily. I was promoted to Execu
tive Secretary to the Production Control Director performing all administrative
work and extensive travel arrangements. Answered and directed telephone calls an
d maintained calendar. I supported approximate 20 employees in the department.
MILITARY
United States Army Veteran C Vietnam Era II (Europe) - Honorable Discharge
Military Police Corps
Massachusetts State Guard (volunteer)
Milford National Guard Milford, MA 01757 C Set up stations (medical, dental, doc
umentation, supplies) for soldiers deploying and returning from Iraq. I assisted
in processing paperwork for each station. Assured soldiers had all paperwork ne
eded to in-process and out-process. Assisted in classroom de-briefings for soldi
ers returning from Iraq.
2005 - 2008 (disbanded in 2008)
Military Certifications obtained:
- Incident Command System
- Disaster Recovery
EDUCATION:
High School Diploma
Newbury Jr. College - business courses
Framingham State College C accounting courses
Northeastern University C computer courses