Residence: 863-968-0268 Auburndale Florida 33324 Cell: 863-703-9161 Email: cr7d6fc4@westpost.net SUMMARY Detail oriented, reliable and organized Quality Auditor and Quality Professional with extensive experience in a fast paced deadline oriented, quality focused ma nufacturing environment. Extensive experience in Quality Auditing. Possess excel lent analytical, observation, people and communication skills. Known for high d egree of Current Good Manufacturing Processes (cGMP) ISO and , Corrective and Pr eventive Action (CAPA), Quality knowledge. Reputation as a self-starter who perf orms well individually or as part of a team. Proven Skills in Total Quality Man agement (TQM) Quality System Regulations (QSR). Clear communication skills both orally and written. Key strengths include: cGMP ISO Standards ASQ Quality Auditor Managing Multiple Priorities CAPA Manager Supervisor Dependable Customer focused Flexible Work smarter not harder PROFESSIONAL EXPERIENCE Consultant- Quality Auditing/Specialist 2009-2010
Watson Pharmaceuticals,Inc, Davie, Florida
2003-2009 a Senior Compliance Auditor. Audited suppliers and all areas of manufacturing fa cilities to insure departments were in compliance with Food and Drug Administrat ion (FDA), cGMP regulations. If not compliant assisted in resolving non complian t findings and the necessary steps to correct to finding(s). a Change Management, Quality Specialist Senior Compliance Auditor a Reduced audit findings in first year 75% and assisted departments with solutio ns on how to eliminate problem areas. Continuous improvement followed. a Trained employees to become auditors. Members from other teams were invited to become active in the auditing process in order to eliminate deficiencies in the ir areas as team players. a Audited current and prospective suppliers to insure outside contractors were F DA compliant. Change Management Quality Specialist a Under general supervision, managed the manufacturing deviation system and proc esses to assure compliance with cGMP and FDA requirements. Functioned as system operator of Trackwise and Qumas software. Under general supervision, managed the changes related to company and contract manufacturing from initial proposal to successful implementation. a From implementation through completion, approved and distributed over 400 chan ge controls in one year. a Goals of reducing outstanding open change controls was accomplished. Over 450 change controls were open and in less than six months had been reduced to below 150. Goals of maintaining open change controls to below 150 per month was met a nd maintained. Weekly team goals of no more than 5 change controls to be proces sed was met. Most recently a higher goal of no more than 1 daily was achieved. a Customer oriented department, customers care was the number one goal. Implant Innovations, Inc (3i), Palm Beach Gardens, FL 2002-2003 a Quality Engineer/Auditor for manufacturer of dental implants and related produ cts. a Investigated and resolved over 150 complaints, including failure investigati on, root cause, corrective and preventive action (CAPA) a Completed over 25 Supplier and Internal quality audits.
Carolyn Rowe Page Two
Diamond Products Company, Seffner, FL
2000-2001 a Corporate Quality Auditor/Specialist for a manufacturer of over the counter ph armaceutical/consumer products for two facilities. a Over 20 Supplier and internal cGMP and ISO audits. Prepared and revised proce dures. Investigated and resolved of complaints using Corrective and Preventive ( CAPA). Assisted Regulatory Affairs (RA) and R&D as needed. a FDA cGMP, QSR , Safety and Standard Operating Procedure (SOP) trainer. Telephone Services, Inc, Brandon, Fl 1998-2000 a QA Manager for manufacturer of custom communication cables, equipment. a Team leader of all Quality functions. Demonstrated ability in customer relati ons, problem solving and communicating effectively to upper management. Reduced quality issues over 50% by training manufacturing teams in more effective and p roductive quality oriented production methods. Flexsite Diagnostics, Inc., Palm City, FL 1997-1999 a Quality Assurance (QA) Manager for manufacturer of medical Diagnostic Kits. Established the Quality department. Created all Operating, Work and Inspection p rocedures in compliance with FDA, QSR, cGMP and ISO. Responsible for administeri ng all aspects of in house quality systems, including Documentation, Receiving o f Incoming raw materials, In Process, Final inspection and release of Finished p roducts. a Administered Audit program including departmental and supplier quality audits. a Company Safety and training coordinator. Baxter Healthcare Corporation, Dade Division, (Baxter, Dade division) Miami , FL
a Technical Services Specialist, Auditor, Trainer and Complaint Coordinator. Ab
ility to troubleshoot customer problems pertaining to instruments, products manu factured by Baxter, Dade division. a Audited departments to insure compliance to cGMP, FDA regulations. Resolved c omplaints domestically as well as international divisions. a Supervised all QA/QC testing, biological as well as functional on diagnostic i nstruments manufactured by Baxter, Dade division. As Team leader reduced testing time on instruments over fifty percent by streamlining testing methods and stil l meeting quality standards. a Supervised blood bank functions. a Functioned as an assistant to Research & Development (R&D) in performing Pilot testing for coagulation, blood bank and chemistry analyzers. a Medical technician performed QA/QC final release testing on reagents manufactu red by Baxter Dade division. EDUCATION Bachelor of Science, Palm Beach Atlantic University, FL Nova Southeastern University, Davie, FL MT, Charron Williams Medical Technology College, Miami, FL Further Studies, Florida Southern College, Lakeland, FL University of Wisconsin, Madison, WI TRAINING Quality Auditor, Quality Leadership Program, Advanced Supervisory Management Just In Time Manufacturing, Managing Multiple Priorities, Exception Reporting, Qumas Management System, Trackwise, J.D. Edwards, ISO 9002, Current Good Manufacturing Process, Pharmaceutical and Medical Device, Visual Manufacturing Management, Electronics for Non Electrical Engineers, ISO T rain