Professional Documents
Culture Documents
2010
Statistical review 2010 www.ukpia.com June 2010
UKPIA Statistical Review 2009
About UKPIA
UKPIA represents the non -
petroleum products.
2
Introductions and overview
Contents
Overview
3 Road Transport Petrol and diesel supply the vast majority of road
Fuels transport energy requirements. 17
5 Other A wide variety of fuels are produced, and the jet fuel
Products market is expanding. 21
Gases
driven are virtually static and the oil industry expects them
to fall in the future.
34
11 Health & Safety The refining and marketing sector is one of the safest
industries in the UK. 36
12 Service Station Service station crime costs the industry £20m a year.
Crime
Ensuring the safety of staff and customers while reducing
losses is the industry’s main aim. 38
All data is updated as far as possible. Where data is not available the most recent statistics have been used.
I congratulate UKPIA on the publication of their eighth annual Statistical Review, the result of continuing
successful and constructive collaboration between UKPIA, the oil companies that it represents, and the
Department of Energy and Climate Change.
The UK oil industry, from offshore production to the downstream oil sector represented by UKPIA, plays
a critical role in the life of the nation; by delivering secure supplies of energy, contributing to our broader
economic development and by helping us adapt to the challenges posed by climate change. This role
is particularly challenging (and particularly valued) at a time when the wider economy is experiencing
significant financial challenges.
During the past year, the Government and UKPIA have worked closely on a range of projects, including
work on the future direction of policy on emergency oil stocks, and the resilience of our downstream
oil sector in the face of the changes that the industry will face over the coming years. The fact that this
work, and the UK’s understanding of its energy use more generally, is supported by reliable and accurate
data, shared by industry and Government, is a substantial and welcome achievement.
On a personal basis, I have been very grateful for the helpful input I have received from UKPIA on issues
facing this crucial industry.
I am delighted to take this opportunity to mark the continued contribution of UKPIA to data transparency
and the collaboration between industry and government.
Charles Hendry
Energy Minister
June 2010
4
Introductions and overview
Introduction from the President
Many refineries in the UK came on stream in the 1950s and 1960s. Since that time they have evolved to meet the
growing demand for transport fuels and reducing demand for heating and power generation from oil. The composition
of fuels has also changed over recent years to reduce the environmental impact of their use. In addition to transport
fuels, refineries produce a wide variety of important feedstocks used in the manufacture of other products, such as
petrochemicals, lubricating oils, solvents, bitumen and petroleum coke for aluminium smelting.
No two refineries are identical. They share common technology such as crude distillation, but each UK refinery takes a slightly
different route to achieve the common goal of extracting maximum value from each barrel of crude oil processed.
Fuel Gas
for refinery
Sulphur boilers &
Recovery furnaces
Sulphur
LPG
Isomer
Unifiner
Crude
Reformer
Distillation Petrol
Crude Unit
oil Merox
Kerosene
Hydrotreater Import
Butane
Isomerisation Derv/
Merox Unit Heating oil
Vacuum
Fluid Catalytic
Distillation
Cracking Unit
Unit
Treating Alkylation
Units Unit
Gas
Liq Petroleum Gas Fuel oils
Petrol components
Kero components Visbreaker
Diesel components Unit
Fuel oil components
Refinery operations can be broken Distillation These fractions range from lighter, low
down into five main processes: boiling point gases such as propane
The starting point for all refinery
and butane to heavier, higher boiling
• Distillation which separates crude oil
operations is the crude distillation unit
into different refinery streams point diesel and gas oil. They are then
(CDU). Crude oil is boiled in a distillation
sent on to other refinery units for further
• Conversion and reforming which
column, which separates the crude down
improve the quality of these streams processing. What is left over at the
into fractions with different boiling points.
and adjusts the yields to meet market bottom of the column is a liquid residue,
demand The crude oil enters the column near the
which requires further processing to
bottom and is heated to around 380°C.
• Desulphurisation which reduces the be turned into more valuable, lighter
sulphur in the streams to the The lighter fractions are vaporised and
products or blending components.
required level rise up the column. As they rise, they are
This residue is first sent to a second
• Blending of the refinery streams to cooled by a downward flow of liquid and
stage of fractional distillation in the
produce the final products meeting condense at different boiling points. This
vacuum distillation unit (VDU). This unit
current regulations and specifications
enables fractions with different boiling
performs the distillation under reduced
• Waste treatment ensures that all points to be drawn off at different levels
pressure which allows the distillation of
waste meets current regulations and
in the column.
standards the crude residue at lower temperatures.
6
Introductions and overview
Using the same approach as before Petrol streams from the distillation In the FCC unit, heavy oils are reacted at
the VDU separates into different process are cleaned in the unifiner. high temperature with a catalyst which
components from gas oil to a heavy This unit strips out excess sulphur breaks the heavy fractions into more
liquid residue. and nitrogen compounds as hydrogen valuable lighter products. The LPG and
sulphide and ammonia. petrol components are then cleaned in
The streams from the CDU and VDU are a merox unit and some of the LPG is
then processed further by the remaining The streams are then sent on to the converted in an isomerisation or alkylation
refinery units to provide the high quality catalytic reformer and isomer units for unit into high octane petrol blending
products that consumers expect and processing to raise the octane number components. The FCC’s products are
that comply with all relevant legislation. of the petrol by modifying its molecular blended into petrol, LPG, diesel/gas oil
structure. The reformer produces and fuel oil product streams.
Conversion, Reforming, a large amount of hydrogen as a
Desulphurisation and by-product, and this is recycled for use In the visbreaker, the heavy fractions
Blending of Different in desulphurisation (hydrotreater) units. are held at high temperature until they
Streams become less viscous. This stream is
Distillation does not produce enough Finally the petrol streams from the then blended into other fuel oil product
of the lighter, more valuable products reformer, fluidised catalytic cracking streams.
such as petrol that the market wants. unit, the isomerisation unit and the
Therefore conversion units eg fluidised alkylation unit are blended to meet fuel The fuel oil components from the
catalytic cracking (FCC) are used to specifications and current regulations. different units are then blended to give
process some of the streams from the fuel oil meeting current regulations and
vacuum distillation column with the aim Jet fuel/kerosene streams from specifications.
of turning the heavy components into distillation are cleaned in the merox unit.
lighter transport fuels. Reforming units are This uses a caustic wash and additives Desulphurisation and
used to upgrade the octane of the petrol to remove sulphur compounds and to Waste Treatment
components produced from the CDU. inhibit gum formation. The sulphur recovery unit takes waste
hydrogen sulphide from the units which
Desulphurisation units are then used Diesel/heating oil streams are remove sulphur from product streams.
to remove sulphur from the products. processed in the hydrotreater, which The hydrogen sulphide is then reacted
This enables the products to meet removes sulphur and other unwanted with oxygen to give solid elemental
today’s tighter fuel specifications. Extra compounds using hydrogen and a sulphur and water vapour. After
desulphurisation will be required to catalyst. The hydrotreater (desulphuriser) treatment, this sulphur is sold to other
allow the refinery additional flexibility to is supplied with recycled hydrogen process industries.
process higher sulphur ‘sourer’ crude from other process units such as the
oils. Reliance on low sulphur crude oils reformer. The diesel/heating oil streams All other waste streams are treated
alone limits the flexibility of a refinery. are separately blended to meet fuel according to the current regulations.
specifications and current regulations.
Main Products
LPG (liquified petroleum gas) is taken The lighter fuel oil streams from the
directly from the crude distillation unit VDU are processed in the FCC unit
and the FCC unit. whilst the heavier residues from the VDU
can be processed in the visbreaker.
Refineries in the UK
The members of UKPIA run the eight major operating refineries in the UK, which are situated around the coast for ease of
crude tanker access. They supply over 90% of the inland market demand for petroleum products. The UK has the fourth
largest total refining capacity in the EU and some UK refineries are among the largest in Europe.
Over many years, the refining sector has sought to minimise its impacts upon the environment and improvements continue
Section 2 covers refining in more detail, with key figures on production, changing product demand and refinery emissions.
INEOS Grangemouth
Petroplus Teesside
(in economic shutdown)
ConocoPhillips Humber
Shell Stanlow
Total Lindsey
Petroplus Coryton
Murco Milford Haven
Chevron Pembroke
ExxonMobil Fawley
Distribution of Products
Around 50 major oil terminals are supplied by pipeline (51% of the volume), rail (15%) and sea (34%) from UK refineries. There is an
extensive network of private and Government owned pipelines in the UK, with around 3,000 miles of pipeline currently in use.
The 1500 miles of privately owned UK pipeline network carries a variety of oil products, from road transport fuels to heating oil and
aviation fuel. It provides an efficient and robust distribution system across the UK and directly provides jet fuel for some of the UK’s
main airports. It can take several days for fuel to travel from the refinery to the terminal by pipeline. At the terminal, products are
stored in large above-ground tanks and are transported to the filling station by road tankers.
The Government also has an oil pipeline system which is largely designed to meet the needs of military airfields.
8
Introductions and overview
Privately owned oil pipelines
Privately in England
owned oil pipelines and Walesand Wales
in England
U.K.O.P.
Shell
BP
Chevron HUMBER AND LINDSEY
MANCHESTER
Total
STANLOW
ESSO PIPELINE SYSTEM
NOTTINGHAM
MAINLINE PIPELINE SYSTEM
Esso KINGSBURY
Chevron
BIRMINGHAM
Total
Shell
NORTHAMPTON
PURFLEET
GATWICK
WEST LONDON PIPELINE
BP
Shell FAWLEY
Chevron
Total
FINA-LINE
INGRESS LOCATIONS:
KILLINGHOLME RAWCLIFFE
BACKFORD MISTERTON
BACKFORD
(Shell) BRAMHALL
HETHERSETT
AVONMOUTH
HAMBLE SAFFRON
SANDY
(BP, Esso) WALDEN
CLAYDON
ISLE OF GRAIN STANSTED
(BP, BA) PURTON
HALLEN THAMES
THAMES HAVEN HAVEN
AVONMOUTH ISLE OF GRAIN
(BP, Shell, O.I.K.O.S.) ALDERMASTON
WALTON
HAMBLE
role in the UK’s economy, supplying over 33% of the customers. Our industry collects over £30 billion in fuel
primary energy used in the UK from a secure supply duty and VAT each year, and employs over 150,000 people
base. Around 130 million litres of petrol and diesel at refineries, head offices, forecourts and as contractors.
25
20
Contribution (£m)
Duty (£bn)
1000
15
10
0 5
1992 1994 1996 1998 2000 2002 2004 2006 2008
0
93/94 95/96 97/98 99/00 01/02 03/04 05/06 07/08 09/10
(p)
-1000
Source: DECC Source: HM Treasury/HMRC
• Oil refining has historically been a major contributor • The 2009 Budget estimated fuel duty receipts for
to the UK’s balance of payments 2009/10 are £26.2 billion. In addition, around £6.9
billion was collected as VAT on road fuels
• However, the growing demand for diesel and jet fuel,
and the falling demand for petrol, has resulted in the • This combined figure is comparable to around a
UK becoming increasingly reliant on large-scale fifth of UK’s annual expenditure on road transport
imports of diesel and jet fuel
• Oil products will remain central to the nation’s energy
needs for decades to come, but increasingly alternative
fuels will play a more important role
20
• Over the same time period, manufacturing
industries’ ROCE was 9.45% on average,
ROCE (%)
10
1. Economic Contribution and Refinery Economics
1.4 Gross Sales 1.5 Refining and Marketing
Employment
Gross Sales Refining and Marketing Employment
120 25000
100 20000
80
Sales (£bn)
Employees
15000
60
10000
40
5000
20
0 0
1993 1996 1999 2002 2005 2008 1993 1996 1999 2002 2005 2008
• In 2008, gross sales by UKPIA member companies • The refining and marketing industry is a major
in the UK were, including duty, £99 billion employer in the UK, with over 16,000 people directly
employed by UKPIA members
• This is a considerable increase on the previous years’
sales, reflecting that year’s record crude oil prices, • In addition, over 150,000 people are employed in
which lead to higher product prices other roles, such as service station staff, contractors
and road tanker drivers
92
10
90
Margin $/bbl
88
5
86
84
0
82 1992 1996 2000 2004 2008
1993 1996 1999 2002 2005 2008 NW Europe Singapore US Gulf Coast
Source: UKPIA Source: BP Statistical Review of World Energy 2009/ BP Trading Conditions Update
• In 2008, almost 90% of inland oil consumption in the • Refining is a highly cyclical business with low margins
UK was supplied by UKPIA member companies occurring in 1999 and 2002
• This provided vital energy resilience and security of • European and Asian refinery margins have been
supply to the nation significantly lower than those achieved by refineries
on the US Gulf Coast
• UK refineries also export products primarily to
Europe and America • 2009 witnessed a very low margin of around $0.2
per barrel in Singapore, and an overall significant
drop in margin in other regions reflecting in part
weaker oil demand due to the recession
NWE Refining Margins Brent Crude (at 2000 prices) Crude and Ex-Refinery Prices 2009
4 40
35
3 30
20
2
15
10
1
5
0
0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2001 2003 2005 2007 2009 Petrol Diesel Crude Oil
• The underlying trend for European refining margins • Wholesale ex-refinery prices tracked crude closely
since 2000 has been around $2 per barrel in constant throughout 2009
money, after adjusting for RPI, but in 2009 dropped
significantly to below $1 per barrel • Crude oil has been the main driver for prices of refined
products such as petrol and diesel and reflected in
• Refining margin is the difference between cost pump prices in the UK and globally
of crude purchased and value of product sales
and needs to cover fixed costs of operators and
maintenance, and return on capital
12
2. Refineries
2. Refineries
There are now eight major crude oil refineries operating 1999 and 2009, and some UK refineries are among the
in the UK, situated around the coast for ease of crude largest in Europe.
tanker access. Onwards distribution is achieved via Over many years the refining sector has sought
an extensive pipeline system plus road, rail and sea to minimise its impacts upon the environment and
transport. The UK has the fourth largest total refining improvements continue to be made to reduce emissions.
• There are eight major crude oil refineries operating in • The number of major oil refineries in the UK has
the UK which supply the bulk (little under 90%) of the fallen from a high of 19 in 1975 to 8 currently in
inland market demand for petroleum products operation
• The refineries are situated around the coast and most • There are another two smaller speciality
are connected to pipelines for product distribution refineries in the UK producing bitumen and
other products
• Three refineries have been sold in recent years:
Grangemouth Refinery was sold to Ineos in 2005, • There are 98 mainstream refineries in the EU
Coryton Refinery was sold to Petroplus in 2007, and
Total sold their share of Milford Haven to Murco in 2007
• In 2009 the Petroplus Teesside refinery was placed in
economic shutdown and is currently operating as an
import terminal
2000
• 1996 was UK’s last year holding
the position of third largest refining
1500 capacity; refinery closures in the UK
and expansion in France reversed
1000
their positions
500
Germany Italy France UK Spain Neth Belgium
120 7
100 6
5
80
4
60
3
40
2
20
1
-
0
1973 1977 1981 1985 1989 1993 1997 2001 2005 2009p
1973 1979 1985 1991 1997 2003 2009p
Source: DECC (DUKES) Source: DECC (DUKES)
• Since the refinery closures of 1997 and 1999, UK • Refineries use the equivalent of between 5 and 6% of
refinery throughput has fallen from its recent peak of throughput as fuel, to provide energy to refine crude
97 million tonnes of crude oil oil into products for consumers
• UK refinery throughput was 75 million tonnes in 2009 • More energy is required to meet the current high
demand for cleaner transport fuels and to meet
• Throughput depends primarily on product demand challenging environmental standards, but this has
and capacity been offset by improved energy efficiency at refineries
Others
Exports
Russia
Middle East
• Slightly under 80% of UK refinery crude throughput is • The majority of oil products processed at UK
from the North Sea (UK and Norway) refineries are consumed in the UK
– approximately 66%
• Currently, around 8% of crude oil processed at UK
refineries arrives from Russia and the Middle East, • The EU is the main destination for UK oil product
and a little over 10% from Africa exports, although the US is also an important export
area, particularly for excess petrol
• A range of sources of crude oil provides a secure
supply of energy
14
2. Refineries
2.8 Product Produced 2.9 Product Demand
Products Produced 2009 Product Demand 2009
30
30
Production (million tonnes)
10
10
0
0
Petrol Gas Jet Fuel Fuel Oil Petroleum Burning Oil Others
Petrol Gas Jet Fuel Fuel Oil Petroleum Burning Oil Others
Oil/Diesel Gases
Oil/Diesel Gases
Source: DECC (DUKES - provisional data) Source: DECC (DUKES - provisional data)
• UK refineries are configured to meet historic higher • The majority of oil product demand comes from the
demand for petrol and fuel oil transport sector
• As a result of reducing demand, refineries now produce • UK refineries have been unable to produce enough
an excess of these products and are in deficit in others jet fuel or diesel, consequently these are increasingly
such as jet fuel and diesel imported to meet demand
• Altering refinery production to meet changing demand
will require major investment
• See UKPIA’s paper “Meeting our Energy Needs:
The Future of UK Oil Refining” for more information
Fuel Oil Gas Oil/Diesel Jet Petrol Fuel Oil Gas Oil/Diesel Jet Petrol
UK sales (million tonnes/annum)
80 80
60 60
40
40
20
20
0
0
1969 1973 1977 1981 1985 1989 1993 1997 2001 2005 2009p
1969 1973 1977 1981 1985 1989 1993 1997 2001 2005 2009p
• The major change in refinery production over the last • The major change in product demand since 1979
forty years has been a significant reduction in the has been the decline of fuel oil demand and the
quantity of fuel oil produced growth of transport fuels
• The increase in gas oil/diesel and petrol seen in the • Since 1990 demand for petrol has fallen by over
80s and 90s has since levelled off 30% and gas oil/diesel and jet combined have
increased by over 50%
• Over the same period some of the surplus fuel oil
has been converted into petrol and gas oil/diesel or • Natural gas has largely replaced fuel oil for power
exported generation and gas oil for space heating
25
Emissions (million tonnes)
180
Emissions (ktonnes)
20
15 120
10
60
5
0 0
1972 1976 1980 1984 1988 1992 1996 2000 2004 2008 1972 1976 1980 1984 1988 1992 1996 2000 2004 2008
Source: DECC (GHG Emissions) Source: AEA Energy & Environment
• Refineries emit under 3% of the UK’s CO2 emissions • Refineries release SO2 when sulphur, naturally present
and are included in the EU Emissions Trading Scheme in crude oil, is burnt
• Although it takes more energy to supply an increased • Refinery SO2 emissions have fallen by 60% since
demand for transport fuels, particularly low sulphur 1970, to around 72,000 tonnes in 2008
fuels, refinery CO2 emissions have fallen since 1970
• This is due to investment to increase sulphur recovery at
as a result of improved energy efficiency and refinery
refineries and the use of low sulphur North Sea crude oil
closures
• Although there has been an increase in recent years
due to the use of higher sulphur crude oils, further
reductions are planned
40 200
Emissions (ktonnes)
Emissions (ktonnes)
30 150
100
20
50
10
0
0 1972 1976 1980 1984 1988 1992 1996 2000 2004 2008
1972 1976 1980 1984 1988 1992 1996 2000 2004 2008 Refining/Storage VOC Emissions Distribution of oil products VOC emissions
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• NOx is formed as a result of the combustion of • Volatile organic compounds are produced in the
fossil fuels, and hence is produced at refineries downstream oil industry from the evaporation of oil
products
• Refinery NOx emissions have fallen by over a third
since 1990 to under 25,000 tonnes • Since 1990, refinery and storage emissions have fallen
by 70%, to 29,000 tonnes due to leak detection and
• This is due to the installation of abatement
repair programmes
technology at refineries
• Additional reductions in the downstream industry are
due to the introduction of vapour recovery equipment
at storage facilities, on petrol deliveries and at many of
the higher throughput filling stations
16
3. Road Transport Fuels
3. Road Transport Fuels
Demand for road transport has increased significantly and lower aromatics levels. These improvements have
over the last 50 years and is currently projected to reduced atmospheric emissions of pollutants, but more
continue to grow in the future. Over recent years the importantly have enabled new technologies which
quality of road fuels has improved with the complete improve the efficiency of the vehicles and reduce the
removal of lead, the virtual removal of fuel sulphur environmental impact of road transport.
600 50
Total sales (billion litres)
500
40
Billion km driven
Diesel
400
30
300
20
200 Petrol
10
100
0 0
1950 1960 1970 1980 1990 2000 2010 2015 2025 1973 1979 1985 1991 1997 2003 2009p
• Road transport demand has been on an upward • Whilst total road fuel sales have shown a long
trend for decades, and despite a flattening in term increase since 1970, they dropped slightly
growth during the recession, demand is forecast to in both 2008 and 2009 due to a combination of
increase in future higher prices driven by the cost of crude oil and the
economic recession
• By 2025 demand is predicted to have grown by
almost 60% from 1990 levels, although at a slightly • Out of total sales, the share of petrol has been
lower rate than past decades falling, whilst that of diesel has been rising due to
an increased proportion of diesel vehicles
15
• Sales of petrol were 22 billion litres
in 2009
10
0
Source: DECC 1973 1979 1985 1991 1997 2003 2009p
25
20
1500
15
1000
10
500
5
0
0
1990 1995 2000 2005
1973 1979 1985 1991 1997 2003 2009p
Legal Limit UK Actual
Source: DECC Source: BSI/UKPIA
• Sales of diesel have been steadily increasing for the • The level of sulphur in road fuels is limited by law
last twenty years reaching over 24 billion litres, and to ensure sulphur emissions are reduced and to
in 2009 represented around 53% of road transport enable new vehicle technologies
demand by volume
• From January 2009, all UK petrol was “sulphur
• This is the result of the increased popularity of diesel free”, containing less than 10 parts per million
vehicles due to their high efficiencies, perceived lower sulphur
running costs, and increased demand from commercial
vehicles
• However, diesel sales fell slightly and continued to
stagnate into 2009 due to high diesel prices and the
economic situation
250
3000
Total sales (million litres)
200
2000
150
100
1000
50
0
1990 1995 2000 2005 0
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Legal Limit UK Actual
• The level of sulphur in diesel is also limited by law • As well as petrol and diesel, liquefied petroleum gas
(LPG) is used as a road fuel in the UK
• All diesel in the UK became “sulphur free” by
January 2009 (below 10ppm) • Sales of LPG rose rapidly between 2000 and 2006
based upon a favourable duty incentive and favourable
treatment under the London Congestion Charge
• However, the gradual reduction in the duty differential
between LPG and alternative fuels since has impacted
on the sales of LPG/petrol cars, which in turn has
affected sales of LPG, lowering sales to 212 million litres
down from its 2006 peak of almost 250 million litres
18
4. Biofuels
4. Biofuels
Biofuels have the potential to reduce UK emissions of ensure that the Government’s targets are met under
carbon dioxide from road transport. The main biofuels the Renewable Transport Fuels Obligation (RTFO)
available today are bioethanol and biodiesel, and and that fuel quality standards are maintained. Key
standards currently permit these fuels to be blended up considerations are the amount of carbon saved by
to 5% by volume with petrol and 7% with diesel. different biofuels, the sustainability of the source
The introduction of biofuels into road transport fuels is material, food crop production and the carbon balance
the single biggest change to road fuels for decades. associated with land use change.
The downstream oil industry is working hard to
400
360
4% 320
Million litres
280
240
200
2%
160
120
80
0% 40
07/08 08/09 09/10 10/11 11/12 12/13 13/14 0
01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10
Source: HMT Source: HMRC *(provisional data covering period April 2009 to March 2010)
• The RTFO was introduced in April 2008, with an • Between January 2005 and March 2010, the
original target of 5% biofuel content in road fuels Government introduced a 20 pence per litre duty
by 2010/11 reduction on bioethanol
• However, this was revised due to sustainability • In 2009/10, UK bioethanol consumption stood at
concerns and the targets for the biofuel content of 430* million litres, which represents around 2% of
road fuels are now 3.5% by 2010/11, rising to 5% all petrol sales by volume
by 2013/14 • The duty differential of 20 pence was removed in
• At the 5% level it is estimated that up to 3 million 2010, with the buy out price set by the Government
tonnes of carbon dioxide would be avoided at 30 ppl
3% 30
1% 10
0% 0
Jan Apr Jul Oct Jan Apr Jul Oct Jan 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11
2008 2009 2010
• The UK added 2.6% of biofuels during the first year of • A duty differential of 20 pence per litre has been in place
the RTFO (2008/09), exceeding the target of 2.5% for biodiesel since 2002 and for bioethanol since 2005
• In the 2nd year of the RTFO (2009/10), the current • In addition, a ‘buy out’ price for the RTFO was
provisional data indicates the UK is close to meeting introduced at 15 ppl in 2008/09, giving a combined
the target of 3.25% of biofuels incentive of 35 ppl
• For 2010/2011, the target is 3.5% • The buy out price effectively acts as a safety valve for
the fuel supplier if the bio component is not added
to the final blend
• The duty differential was removed in 2010, with the
buy out price set by the Government at 30 ppl
Denmark 2% Wheat 1%
Sugar Beet 4%
Other 3% UK 10% Palm 8%
• Roughly 10% of biofuels used are produced in the UK; • Ethanol is mostly sourced from sugar cane
the remainder is imported • Biodiesel is mostly sourced from soy and rape
NB: ‘Other’ includes Belgium, Canada, Hungary, Ireland, Italy, Latvia,
Netherlands, Pakistan, Poland, Sweden, Switzerland & Ukraine
20
5. Other Products
5. Other Products
A wide range of products are produced from crude oil, domestic/industrial demand for other fuels has altered
ranging from transport and domestic/industrial fuels to markedly over the last twenty years as sales of fuel oil
chemical feedstocks. Over time, refinery configurations and gas oil have reduced, being displaced in power
have developed to increase the quantities of high value generation and industrial applications by natural gas.
30
Jet and
Kerosene
20
Diesel
and Gas
Oil 10
Fuel Oil 0
Bitumen
1973 1979 1985 1991 1997 2003 2009p
• Refineries produce Naphtha, LPG, road fuels, • The demand for fuel oil has reduced significantly
kerosene, jet fuel, heating oil, gas oil, fuel oil, since 1970, rising only briefly in 1984 due to the
bitumen and other products such as chemical miners’ strike
feedstocks
• The reduction in demand is mainly due to fuel
• The current trend of production is away from heating switching to natural gas by electricity generators
fuels (fuel and gas oils) and towards transport fuels
• Product specification changes for marine fuels and
(petrol, diesel and jet fuel)
other off road diesel/gas oil fuels from January 2011,
• Refineries will require major investment to meet the moving them to a lower sulphur content, will impact
increased demand for diesel and jet fuel middle distillate capacity
0
1973 1979 1985 1991 1997 2003 2009p
Source: DECC
4
12
3
9
2.5
2
6
1.5
1 3
0.5
0 0
1973 1979 1985 1991 1997 2003 2009p 1973 1977 1981 1985 1989 1993 1997 2001 2005 2009p
• Kerosene (also called burning oil) is used as fuel • Aviation turbine kerosene is used in jet engines
for domestic and industrial heating, and sales are
• Sales of AVTUR have been growing steadily since
typically higher during winter
1970, and growth is projected to continue
• Inland sales of kerosene have increased since 1980
• Aviation fuel demand has fallen in the last two years
• New legislation introduced in January 2008 restricted due to reduced passenger numbers and cargo
the sulphur levels in kerosene to 0.1% volumes experienced during the recession
2.5 1.2
Deliveries (million tonnes)
Deliveries (million tonnes)
1
2
0.8
1.5
0.6
1
0.4
0.5 0.2
0 0
1973 1979 1985 1991 1997 2003 2009p 1973 1979 1985 1991 1997 2003 2009p
• Demand for bitumen has declined to just over 1.3 • Sales of lubes and greases have fallen since 1970 to
million tonnes/pa around 0.5 million tonnes/pa
• Bitumen is produced from some of the heaviest • Improved engines require fewer oil changes and the
fractions of crude oil and is mainly used for road use of synthetic lubricating oils has also contributed
surfacing and roofing to this reduction
• The introduction of biodiesel could see oil drain
intervals reducing and demand for lubes increasing
22
6. Petrol Prices
6. Petrol Prices
As a result of the UK’s competitive road fuels retail (VAT and duty combined represent around 67% of the
market and efficient distribution facilities, the pre- average pump price in 2009).
tax price of major brand petrol in the UK has been Following the 2008 price spike, average annual petrol
consistently amongst the lowest in Europe. However, prices dropped in 2009 quite significantly. Despite this
despite this competition, the price paid by consumers at reduction, the price in real terms still remains higher
the pump has been one of the highest in Europe, due to than in 2007.
Ex-refinery
60 Price Spread
5%
40 Duty/VAT
20
Ex-Refinery
Pre-tax Price
0
27%
1989 1993 1997 2001 2005 2009
Source: Wood Mackenzie/OPAL *The price of petrol in figure 6.1 is in money of the day Source: Wood Mackenzie/OPAL
• Petrol prices fell in 2009 following the previous years • Duty and VAT are the main components of the pump
unprecedented price increase price of petrol in the UK, making up over two thirds
of the total
• The average annual pre-tax price of petrol rose over the
last few years after a long period of relative consistency, • From 1st April 2009 duty went up from 52.35p to
and continued to do so in 2009 when compared to 54.19p and again in October to 56.2p on a litre of
2007 and previous years, with the exception of 2008 unleaded petrol
• This increase reflected the general rise in crude oil • VAT is charged on both the cost of fuel and duty.
prices, resulting from increased global demand It was temporarily cut from 17.5% to 15% on 1st
December 2008 to 1st January 2010
• The increases in duty in December 2006, October
2007, December 2008 and April 2009 also • The average retail/ex-refinery price spread for 2009
contributed to the rise in pump prices was a little over 5 ppl
60
• The price paid at the pump by
40 UK consumers was, however,
20
considerably higher due to the
levels of fuel duty
0
UK Ger Spain France Neth Italy Bel Lux
Excl Duty & VAT Duty & VAT
Source: Wood Mackenzie/OPAL
1990 = 100
30
Petrol Price
100
0 0
1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
• The pre-tax price of petrol has generally reflected the • The pre-tax price of petrol only recently increased
cost of crude oil relative to 1990 levels, having remained below RPI
adjusted 1990 prices until 2005
• The effect of crude prices on the final pump price has
been lessened by the high levels of fuel duty • Duty and VAT steadily increased relative to 1990 levels
throughout the 90s, until they were effectively frozen
• The £/$ exchange has been a key factor in
following protests in September 2000
determining fuel prices
• They have recently risen again, and continue to show
a greater increase over the past 18 years than the
pre-tax price
24
7. Diesel Prices
7. Diesel Prices
The UK road fuels retail market is highly competitive Following the 2008 price spike, average annual
and distribution facilities are efficient; consequently, the diesel prices dropped in 2009 quite significantly. Despite
pre-tax price of major brand diesel in the UK has been this reduction, the price in real terms still remains higher
80
60
• Diesel prices fell in 2009 following the previous year’s • In 2009 duty and VAT made up almost two thirds of
unprecedented price increase the pump price of diesel in the UK
• The average annual pre-tax price of diesel rose over • The average retail/ex-refinery price spread for 2009
the last few years after a long period of relative consistency, was a little over 6 ppl
and continued to do so when compared to 2007, with the
exception of 2008 • From this the oil company and retailer must cover all
site, distribution and storage expenses
• This increase reflected rising crude oil prices, resulting
from increased global demand
• The increases in duty in December 2006, October 2007,
December 2008 and April 2009 also contributed to the
rise in pump prices
39
38 • The low UK pre-tax price is a
37 result of strong competition
36 amongst retailers and an efficient
35 fuel distribution network
34
33
UK Ger Spain Ireland France Neth Lux Italy Bel
100
50
Pence per litre
80
40
20 20
Crude Price
0
10
UK Neth Italy Fra Ger Bel Lux Spain Ire
Excluding duty & VAT Duty and VAT
0
1988 1992 1996 2000 2004 2008
• The pump price of major brand diesel in the UK was • The pre-tax price of diesel is closely related to the
the highest in Europe in 2009, reflecting the high level price of crude oil
of duty paid on fuel in the UK
• The £/$ exchange is a key factor influencing fuel
• The UK is the only major European country to apply prices
the same duty rate to diesel and petrol
100
Pre Tax Price
50
0
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
26
8. Filling Stations
8. Filling Stations
Over the last forty years the number of filling stations litre sold. As a result many smaller filling stations have
in the UK has reduced dramatically, from over 37,500 in become economically unviable.
1970 to 8,921 at the end of 2009. Recently around 450 The only sector that grew in 2009 was large supermarket
filling stations have been closing each year due to strong sites, which continued to show growth in site numbers,
competition between fuel retailers and the increasing sales volumes and market share.
20000
30000
Number of sites
Number of sites
25000
15000
20000
15000 10000
10000
5000
5000
0 0
1973 1979 1985 1991 1997 2003 2009 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
Source: Energy Institute until 2005; Catalist onwards Source: Energy Institute until 2005; Catalist onwards
• At the end of 2009 there were 8,921 filling stations • Many filling stations owned and operated by both
in the UK oil companies and independent retailers have closed
due to competition and low returns on investments
• The number of filling stations is now around a
quarter of the 1970 total • The number of supermarket sites has been increasing
• Over the past ten years, the number of sites has • Independent sites still account for the majority of petrol
been falling at a rate of approximately 450 per year stations, accounting for almost 62% of total number
• In the last few years several oil majors have exited
the UK retail sector
800
• Around 14% of filling stations are
now owned by supermarkets
600
400
200
0
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
Source: Energy Institute until 2005; Catalist onwards
12
40
Petrol 10
Diesel
6
20
4
10 2
0
0
1996 1998 2000 2002 2004 2006 2008
1995 1997 1999 2001 2003 2005 2007 2009
Others Supermarkets
• In 2009 the share of retail sales of diesel by • The average throughput of all filling stations has risen
supermarkets had risen from 34 to a little over 35% markedly since 1994 to around 4 million litres per year
respectively whilst petrol slightly declined to 40%
• The average supermarket site throughput is currently
• Just under 40% of the total retail fuels sector is now just under 12 million litres per year
captured by supermarkets
300
250
Sites/million people
200
150
100
50
0
England Wales Scotland Northern Ireland
28
9. Air Quality
9. Air Quality
One of the key drivers for the oil industry is reducing despite an increase in traffic levels of almost 25%. In
the environmental impacts from the use of fuels. Since urban areas, air quality has improved. In rural areas,
1990 road fuels and vehicles have become significantly most episodes of poor air quality are due to low level
cleaner, resulting in much lower exhaust emissions ozone from pan-European sources.
100 100
Average number of days
80 80
% 1990 levels
60
60
40
40
20
20
0
1993 1995 1997 1999 2001 2003 2005 2007 2009p
0
Benzene SO2 1,3 NOx VOC PM10 CO Rural Average Urban Average
Butadiene
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• Emissions of exhaust gas pollutants have been • Air pollution in rural and urban areas has fluctuated
significantly reduced from 1990 levels over time but there has been a general long term
decline in high air pollution days at both urban and
• The largest reduction has been made for SO2
rural monitoring sites
through the introduction of zero sulphur petrol and
diesel and this reduction is expected to continue • The variability of weather from year to year plays
with the move to zero sulphur fuels for off-road an important role; for example, the hot summers
machinery vehicles set for 2011 of 2003 and 2006 resulted in high pollution levels
mainly caused by ozone
• The comparatively cooler summer in 2007 ensured
air pollution reverted to low levels
30
target concentration of 100 µg/m3
20
• The narrow gap between ambient
levels in air blowing in from the
Atlantic and the maximum target
10
levels makes ozone a difficult
pollutant to control, especially as
0
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 episodes are usually caused by
Source: DEFRA/AEA Energy & Environment ozone from Europe
Other 40
30
20
Road
Residential transport 10
14% 18%
0
1972 1976 1980 1984 1988 1992 1996 2000 2004 2008
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• In 2007 the combustion of road fuels contributed 18% • Emissions of particulate matter (PM10) from road
of the UK’s primary emissions of particulate matter transport peaked in 1994 at 44,000 tonnes
• The residential sector produced 14% of the emissions, • Since then emissions have fallen by over 40% due
with the rest produced by other sources including to tighter standards for vehicular emissions and lower
industry and power generation sulphur content of fuels
• Ambient levels of PM10 include fine particles from • However, this is not helped by the increased
primary (around a third), secondary and other sources dieselisation of the car park, since PM10 emissions
are higher from diesel than petrol
urban background
50 Highest site
value
Concentration ( g/m3)
40
roadside
30
UK Average
urban centre
20
Objective (by end 2010)
10
Lowest site value kerbside
0
1992 1994 1996 1998 2000 2002 2004 2006 2008 0 5 10 15 20 25 30 35 40 45 50 55 60 65
Concentration ( g/m3)
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• UK average PM10 concentrations at urban sites fell so • In the UK, PM10 concentrations are highest at
considerably that the 2010 objective, of an average kerbside locations next to busy roads in inner cities
20µg/m3, was reached over two years ahead of
schedule
30
9. Air Quality
9.8 Sources of NOx 9.9 Road Transport
NOx Emissions
600
400
200
Other
43% 0
1972 1976 1980 1984 1988 1992 1996 2000 2004 2008
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• Nitrogen oxides (NOx) are mainly formed as a • Road transport NOx emissions have fallen by
by-product from the combustion of fossil fuels almost 60% from the 1990 peak
• 25% of the UK’s total NOx emissions in 2007 were • These reductions arise from the use of oxidation
from energy industries catalysts (diesel vehicles) and catalytic converters
(petrol vehicles) which have been enabled by lower
• The largest single source of emissions was road
sulphur in diesel and unleaded petrol
transport, producing 32% of the total
• Tighter EU exhaust emission standards will reduce
vehicle NOx emissions
120 suburban
100
Highest site value
Concentration ( g/m3)
urban background
80
60
Average Objective urban centre
(by end 2005)
40
0
0 10 20 30 40 50 60 70 80 90 100
1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
Concentration ( g/m3)
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• Nitrogen dioxide is largely formed in the • Some monitoring stations in the UK still record annual
atmosphere from emissions of NOx average concentrations that do not meet the UK air
• Annual NO2 concentrations in the UK have fallen quality target of 40 µg/m3
by 45% since 1989 • NO2 is a greater problem in large cities, near busy roads
• These reductions were achieved by reduced and around airports
emissions from power generation, industry and
road transport
20
10
Other
15%
Fugitive Emissions Residential
from Fuels 9% 44%
0
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• In 2008 road transport contributed 13% of the UK’s • Emissions of benzene from road transport have
benzene emissions reduced significantly since 1990 due to the
• Stage II Vapour Recovery is being fitted to large introduction of exhaust after-treatment technology
petrol stations enabled by unleaded petrol
• Benzene is naturally present in crude oil and is also • In 2000 emissions of benzene were further reduced
formed during refining following the lowering of the benzene and aromatics
limits in petrol
• Most benzene is removed to comply with
specifications
Sources of CO 2008
UK Average Highest site value
Residential
75
13%
Road
Periods exceeding 10 mg/m3
transport
55%
50
25
Other
32%
0
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• Carbon monoxide is formed from the incomplete • Since 1990 all DECC reporting stations have
combustion of fossil fuels recorded CO concentrations below national and
EU health objective levels
• In 2008 road transport contributed 55%
of the UK’s carbon monoxide emissions
• The residential sector produced 13% of emissions
32
9. Air Quality
9.16 Road Transport 1,3- 9.17 1,3-Butadiene
Butadiene Emissions Concentration
Target
10 2.0
8
1.5
6
1.0
4
0.5
2
0.0
0 Glasgow London Cardiff Centre London Eltham Harwell
1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 Kerbside Marylebone
Road
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• Emissions of 1,3-butadiene have reduced by almost • In 2008, all DEFRA/AEA air quality monitoring
90% since 1990 stations for 1,3-butadiene in the UK reported
maximum running annual averages far below the
• Further reductions are expected as a greater
maximum permitted level of 2.25 µg/m3
proportion of vehicles meet new car exhaust
emissions standards
other product
use 750
41% Others
19%
500
250
Fugitive
emissions from Road transport
Residential 14%
fuels
6% 0
20%
1972 1976 1980 1984 1988 1992 1996 2000 2004 2008
Source: DEFRA/AEA Energy & Environment Source: DEFRA/AEA Energy & Environment
• In 2008 road transport contributed 14% of the UK’s • Road transport emissions of VOCs have dramatically
volatile organic compound emissions reduced since 1989 falling by over 90%
• The main source of emissions is from the use of • This reduction has resulted from the introduction of
solvents and paints catalytic converters on cars and the switch to more
diesel vehicles
• Refining, storage and distribution of oil products
were 7% of the total emissions
UK Government’s commitment to reduce emissions kilometres over the last decade. Improvements in vehicle
of greenhouse gases by 80% by 2050 relative to 1990 efficiencies enabled in part by cleaner fuels are expected
levels. The main greenhouse gas is carbon dioxide, to reduce emissions in the future.
Business 15%
800.00
Kyoto target by 2008-2012 16% Other
8%
600.00
Carbon budgets
400.00
200.00
Basket of greenhouse gases Carbon dioxide
0.00 Road Transport
1990 1994 1998 2002 2006 2010 2014 2018 Energy Supply 22%
39%
• The UK is on track to meet the Kyoto protocol’s • Road transport produces approximately 22% of the
requirement to deliver a 12.5% reduction in greenhouse UK’s CO2 emissions
gases compared to 1990 levels by 2012
• The energy supply industry, along with the residential
• The 2009 UK Low Carbon Transition Plan set to and business sectors, are also major sources of CO2
reduce 34% of greenhouse gas emissions by 2020
• Carbon dioxide accounted for an estimated 85% of
relative to 1990.
the UK’s man-made greenhouse gas emissions in
• Emissions in 2010 have already been reduced 2008
by 21%
10.3 Road Transport CO2 Emissions • Since 1990, emissions from road
transport have risen at a much lower
rate than vehicle mileage
Road Transport CO2 Emissions
140 • This can be attributed to the use of
more efficient vehicle technologies
120
enabled by cleaner fuels, and an
100 increased proportion of diesel vehicles
Emissions (mtCO2)
20
0
1972 1978 1984 1990 1996 2002 2008
34
10. Greenhouse Gases
10.4 CO2 from New Cars 10.5 Sources of Methane
New Car Fleet Average CO2 Emissions
200
• UK average new car CO2 emissions have fallen every • Road transport is not a major contributor to
year on record methane emissions, producing less than 0.3%
• Future emissions of CO2 from road transport will of the UK total in 2008
continue to be lowered by further improvements in
vehicle efficiency
• As the UK’s older vehicles are replaced and more
diesel cars purchased, the fleet efficiency will improve
• The current trend to smaller vehicles will also
contribute to lower emissions
25
20
15
10
Other Industrial
5 13% Road transport processes
3% 7%
0
1972 1978 1984 1990 1996 2002 2008
Source: DECC/AEA Energy & Environment Source: DECC/AEA Energy & Environment
• Despite the low level of emissions, reductions are • In 2008 road transport was responsible for around
still being achieved as a result of the introduction 3%, down from 4% the previous year, of the UK’s
of exhaust after-treatment technologies total emissions of nitrous oxide, N2O
• Emissions in 2008 were 80% lower than the peak • Agriculture is the main source accounting for over
around 1990 two thirds of emissions, mainly from agricultural soils
• Weighted by global warming potential, nitrous oxide
emissions accounted for about 5% of the UK’s
man-made greenhouse gas emissions in 2008
The refining and marketing industry continued to favourably in terms of safety performance with European
maintain very high standards of occupational safety competitors, having consistently fewer reported injuries
in 2008. It remains one of the safest manufacturing amongst both employees and contractors. Particularly
industries in the UK, with proportionately fewer strong improvements have been made in contractor
injuries occurring than in the manufacturing sector as safety since the 1990s and these have been helped by
a whole. The UK downstream industry also compares the introduction of Contractor Safety Passport Schemes.
400
600
300
400
200
200
100
0
Extraction All All UK All Ref Mkt Ref 0
& Utility Manuftg Service Cont Empl Empl Mkt Employees Refy Employees Refy Contractors
• Significantly fewer injuries (RIDDOR >3 Day) occur • In 2008, the frequency of injuries (RIDDOR >3 Day)
at refineries than in the manufacturing sector as a fell for refinery contractors to their lowest levels
whole recorded
• Injuries in downstream oil marketing are lower than • Although marketing and refining employee injuries
the UK average for other service sector employees increased over the last year, they have both stayed
well below their peak range
50
0
Medical Treatment Restricted Work Injuries Lost Work Injuries
Source: UKPIA
Cases
36
11. Health and Safety
11.4 Refining Lost Work 11.5 Refining Lost Work
Injury Frequency Injuries
2
2
1
Employee
0
0 2001 02 03 04 05 06 07 08 2001 02 03 04 05 06 07 08
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 UKPIA CONCAWE
• ‘Contractor’ lost work injuries at refineries have • Comparison with European safety data from
reduced in frequency since 1997 reaching the lowest CONCAWE indicates that UK refinery employees are
ever recorded levels. Recorded levels for contractors less likely to suffer a lost work injury than European
are now almost as low as those of refinery employees counterparts
• The introduction of refinery ‘Contractor Safety • CONCAWE is the European oil industry’s association
Passports’ has contributed to this fall over the for environment, health and safety
last decade
Contractor
6
4
Employee
2
0
2000 2001 2002 2003 2004 2005 2006 2007 2008
Source: UKPIA
independent trade organisation and forecourt crime and customers and to reduce operational losses are
campaigner dedicated to reducing criminal activity on the primary drivers. The major source of loss arises
service stations which cost the industry around £20 when motorists drive away without paying after taking
million in 2009. Its members are the oil companies BP, fuel (Drive Offs) and customers fail to return and pay
Shell, Chevron and Total, as well as members of the after claiming to have no means of payment with them.
Crime Related Injuries incidents per quarter per 100 sites Type of Weapon incidents per quarter per 100 sites
4 3
3
3
2
2
2
1
1
0 0
2001q4 2002 q4 2003 q4 2004 q4 2005 q4 2006 q4 2007 q4 2008 Q4 2009 q4 2001q4 2002 q4 2003 q4 2004 q4 2005 q4 2006 q4 2007 q4 2008 Q4 2009 q4
Major Other
Gun Knife Other
• The previously rising trend in crime related injuries • The substantial reduction of reporting of incidents
has been largely reversed since 2003 involving weapons in 2008 was maintained in 2009
• Major injuries are reportable under RIDDOR
• The majority of reported injuries are suffered by staff
38
12. Service Station Crime
12.3 Physical Violence 12.4 Burglary Losses
and Robbery
Physical Violence & Robbery incidents per quarter per 100 sites £ loss per quarter per 100 non 24 hr sites Burglary Losses
7 25000
6
20000
5
15000
4
3 10000
2 5000
1
0
0 2006 q2 2006 q4 2007 q2 2007 q4 2008 q2 2008 q4 2009 q2 2009 q4
2001q4 2002 q4 2003 q4 2004 q4 2005 q4 2006 q4 2007 q4 2008 q4 2009 q4
• Robbery is theft with actual or threat of physical • Burglaries generally take place when service
violence stations are closed so the majority occur on
non-24 hour sites
• Physical violence increased in 2009 compared with
2008 and continues to be a cause of concern • The chart relates losses to non-24 hour sites
• Burglary losses exclude property damage
• Losses in 2009 fell substantially compared
with 2008
Drive off & No Means to Pay Losses Loss per quarter £000 per 100 sites Estimated Industry Losses £million per year
100 35
90 30
80 25
70 20
60 15
50 10
40 5
30
0
20 2001 2002 2003 2004 2005 2006 2007 2008 2009
10
Drive Off No Means of Payment Other
0
2005 q1 2005 q3 2006 q1 2006 q3 2007 q1 2007 q3 2008 q1 2008 q3 2009 q1 2009 q3
• Driving off without paying for fuel remains the major • Industry losses are estimated by extrapolating data
source of loss at fuel sites collected by BOSS
• Motorists who fill up with fuel but have no means to • ‘No means to pay’ losses were collected
pay and who do not clear the resulting debt constitute inconsistently prior to 2004
the second highest source of loss
• Losses exclude fraud, credit card losses, shop theft,
• The improvement in the second half of 2008 was property damage and consequential losses such as
assisted by falling fuel prices staff time following violent incidents
• The trend reversed in 2009 but reported losses
were lower than in previous years