Maureen Connolly Johnson

58 Old Farm Road, Orchard Park, NY 14127

E-Mail: mj7fc3dc@westpost.net
Residence: (716) 662-0420
Cell: (716) 435-8670

OBJECTIVE
Challenging strategic management position where my communication, problem solvin
g and leadership skills will contribute to operational efficiency and increased
profitability.
PROFESSIONAL EXPERIENCE
FedEx Supply Chain Services, Tonawanda, NY 1999 - 2010
(Formerly Caliber Dedicated Transportation, Inc.)
Operations Manager
Responsible for JIT service for all General Motors North American plants; achiev
ed and maintain average daily scorecards of 98.7%. Lead and maintain compliance
for required Driver and Employee DOT, FMSCR, and OSHA-related training. Recrui
t, manage and develop 5 direct employees and more than 200 truck drivers. Respo
nsible for efficiency and productivity improvements related to customer service
and operational activities. Maintain and report monthly profit and loss (relati
ve to the associated fiscal budget), as well as long-range forecasting to senior
management.
Successfully completed all requirements for FedEx Supply Chain Services to obtai
n their CTPAT and PIP memorandums. RESULT: FedEx Supply Chain Services was able
to operate in the FAST environment of expedited clearances through customs. Awa
rded "Best FAST Carrier in 2007 & 2008" by General Motors, with an average of 99
% Fast clearances through North American borders.
Awarded the 2008 FedEx Global Supply Services and FedEx Solutions Award of Excel
lence.
Paul Blum Company, Buffalo, NY
Operations/Marketing Manager 1997-1998
Administrative Operations Manager 1996-1997
Responsible for government documentation, load design and discharge plans for th
is largest U.S. Importer of raw materials. International activities include man
ufacturing, transshipment and distribution.
United States Marine Management, Inc., Norfolk, VA
(Contract operators of US Naval Ships (USNS) utilizing US Navy and Civilian pe
rsonnel crew)
Chief Mate, Unlimited Tonnage 1993-1996
Navigator and Second Mate Unlimited 1991-1993
Maureen Connolly Johnson
Page (2 of 3)
As Chief Mate, I was responsible for all cargo operations, maintaining safety re
cords, training, and meeting all Coast Guard regulations as outlined in the "Cod
e of Federal Regulations". As Second Mate, I maintained all navigational publica
tions, as well trip navigation plans. This included a six month trip (Hawaii, Au
stralia, through the Panama Canal into Norfolk Virginia).

Boston Ocean Carriers, Boston, MA 1990-1991

Third Mate Unlimited
Exxon Shipping Company, Houston, TX 1987-1990
Third Mate & Able Bodied Seaman
EDUCATION
Massachusetts Maritime Academy, Buzzards Bay, MA
B.S. - Marine Transportation, 1987
Buffalo Academy of the Sacred Heart , Eggertsville, NY
SELECTED ACHIEVEMENTS
Planned and organized the expansion and modernization of port facilities in the
Southeast. This included presenting project plans to government agencies, naval
architects and owners. RESULT: 50% increase of material imports, while cutti
ng operating costs with the implementation of alternative plans and strategies.
Successfully prepared and concluded ISO 9002 certification for a merchant marine
vessel. Developed the full-spectrum of procedures and documentation from navig
ation and cargo operations safety to cost-effective waste reduction measures. R
ESULT: Certification completed within designated six-month timeline with zero
deficiencies.
Developed and implemented a new design for a West Coast port by coordinating com
munications with producers in Asia. RESULT: Established a completely new trad
e link which opened access to a previously untapped market.
Coordinated delivery of more than 1,000,000 tons of material by truck, rail and
barge throughout the USA. Operations management included budgeting, scheduling,
and quality control for weather-sensitive cargoes. RESULT: Increased busines
s based upon the achievement of 100% on-time delivery and customer satisfaction.
Managed all safety related regulatory compliance and due diligence while serving
as a licensed maritime officer aboard US and foreign registered vessels. RESUL
T: Maintained a perfect record of zero deficiencies and zero mishaps. Immeasu
rable fine, operational disruption and litigation savings.
COMPUTER SKILLS
Proficient in the use of: Microsoft Windows, Word, PowerPoint, excel, and outloo
k

AFFILIATIONS
Western New York Maritime Securities Committee
FedEx Global Supply Chain Services Safety Committee Chair
General Motors Carrier Advisory Board