LINDA M.

BAUER
W360 N4907 Braeburn Terrace
Oconomowoc, WI 53066
(262) 719-2450 - lb877780@westpost.net
CAREER OBJECTIVE
Executive Administration / Customer Service / Sales
Accustomed to functioning in an atmosphere where initiative paired with sensitiv
ity and a cooperative spirit is paramount. My professional expertise includes ex
ecutive level administrative support capturing the essence of anticipation of du
ties and foresight to competently follow through with all tasks. Highly organiz
ed, conscientious and self-directed, with skills and experience easily transferr
ed to various corporate settings. Possess professional competence, serving as li
aise between senior leadership, internal management and suppliers/customers. Pr
oficient in Microsoft Word, Excel, PowerPoint, Internet Explorer and Outlook.

PROFESSIONAL EXPERIENCE
GE HEALTHCARE, Waukesha, WI 2009 to 2010
Provides services in medical imaging and information technologies, medical diagn
ostics, patient monitoring systems, disease research, drug discovery and biophar
maceutical manufacturing.
MI & CT Masters Class Training Coordinator
Owner of all administrative processes that result in successful Master Series te
chnical training curriculum. Requires a strategic business administrative profe
ssional with strong organizational, relationship building skills and experience
to interact across all management levels cross-functionally. Focused on setting
goals, determining priorities, and completing assignments in advance of specifi
ed timeliness. Skilled in electronic, written and oral communication with abil
ity to identify needs to develop and convey innovative solutions.
a Execute registration, confirmation, maintenance of master attendee files.
a Extensive communication and program coordination with executive management, cu
stomers, physicians, technologists, sales reps, account/project managers, and fi
nance staff.
a Processed honorarium payments, tracked and recorded all financial reporting an
d served as the lead coordinator with staff at host training sites.
a Used software applications (mainframe, Oracle, eOM, GEMSBUY, Support Central W
ork Flow forms, etc.
CORNERSTONE FINANCIAL GROUP, Milwaukee, WI 2007 to 2009
A Northwestern Mutual Financial Network
A Global corporation offering services that include investments, estate analysis
, retirement solutions, educational funding, employee benefits and insurance.
Managing Partner Executive Assistant
Provide executive level administrative support to assist the Managing Partner in
a fast paced corporate setting. Required diverse professional financial expert
ise to efficiently create, implement, adapt and manage new or existing executive
structured programs. Maintaining excellent working relationships, with both in-
house and external partners, being hallmark to the success of this position.
a Prepare executive correspondence, screen calls, maintain calendar, implement t
ravel arrangements, service portfolio and policy owners
a Developed a weekly status report for the CEO outlining the current status of a
ll pending issues and items which required his action and maintained confidentia
lity of privileged and sensitive information
a Maintained Network Office Procedure Manual, produce monthly Network Office bul
letin, produce reports to support executive management meetings, support/monitor
 contests
a Arrange facilities for high level meetings; communicate schedules, coordinatio
n of activities associated with training of new financial field reps. Order tra
ining materials and keep materials up-to-date, schedule and set up training room
s

EMAGEON / CAMTRONICS MEDICAL SYSTEMS, Birmingham, AL / Hartland, WI 20

05 to 2007
A technology provider to physicians and the healthcare industry providing multi-
specialty tools designed to manage large volumes of medical images and to deploy
functionality rich, standards-based technology to lower total costs and improve
s platform systems performance.
Senior Service Process Specialist / Finance
Responsible to gather, implement and process documentation of the service busine
ss operations data and financial processes compliant to the financial quality sy
stem and Sarbanes/Oxley mandates. Experienced with business systems i.e. servic
e delivery process, business operations, and finance (ERP, MRP, SAP, and CRM).
a Implemented and managed sales, service and work orders for equipment, componen
t accessories, field service up-grades
a Monitor record and analyze fixed asset activity and depreciation, reconciling
the ledger to the FAS sub-ledger each month. Commended for repeated consistency
in balancing monthly ledger to the penny.
a Assisted in the implementation of solutions using IFS database and the busines
s systems and processes that support the operation of Customer Service.
a Successfully transitioned the interface implementation processes of the Camtro
nics business service operations into the Emageon business platform after the me
rger of the two companies.
a Work in concert with the Service Operations Supervisors to ensure consistent d
elivery of services and assure customer expectations are being met as well as mo
nitoring and achieving expected financial results.
a Managed all radiology/cardiology software/hardware service agreement invoicing
processes.
a Monitor the maintenance of the data within the companyas business system as it
pertains to Customer Service as well as the tools utilized to collect and repor
t on this data.
NETWERKES.COM, LTD., Waukesha, WI
2003 to 2005
A high security claims management system provider serving the medical health car
e industry offering the most complete solution for managing every stage of the r
eimbursement cycle. Innovative systems which streamline claim tracking, integra
ted eligibility verification, real-time claim status inquiries, and robust remit
tance reporting tools.
Senior Implementation Specialist /Lead Customer Service
A knowledgeable expert in this extremely complex software system. Assu
med full responsibility of client facility set-up which included payer enrollmen
t, claims testing, and complete training to educate management and billing staff
to utilize this state-of-the-art system.
a Enter all client proprietary data and assign security pass codes. Monitor and
 verify payer/physician enrollment and physician id numbers.
a Create payer specific edits to ensure transactions are clean thus reducing den
ials and increasing the cash flow and profitability. Guide clients in preparati
on and upload of test files to create a custom Practice Management System.
a Execute scheduled walkthroughs and detailed training practices with all new cl
ients.
a Built rapport with clients and identified troubleshooting issues regarding the
ir applications. Documented and completed thorough investigations of issues, co
ordinating technical programming or sales staff correcting problems.
a Developed strong professional oral and written skills with customers and busin
ess partners with the flexibility to adapt to change, and work under extremely h
igh-paced and stressful conditions.
LEE HECHT HARRISON, Brookfield, WI
2000 to 2003
A leading global career services company with 160 office locations, specializing
in outplacement, career development, leadership, development and coaching.
Executive Administrative Assistant
Worked extensively with senior level executives on enhancing their marketability
in securing positions with corporations. Responsible for implementing new clie
nts into the system and establishing schedules to administer them in the job sea
rch process with a focus on providing the highest quality service.
a Facilitate office orientations for new clients, setting up communication syste
ms, encouraging clients to utilize services and gain comfort with the office env
ironment.
a Construct proposals for submission to potential customers, organizing and cust
omizing materials and inserting correct pricing figures.
a Resolve client inquiries related to technology, research, and document product
ion and presentation.
a Prepare confidential correspondence to chief executives of corporations that a
re facing staff reductions.

MORGAN-ALY INVESTMENTS, LLC

1997 to 2000
A specialized investment company managing individual and corporate client portfo
lios.
Executive Assistant to the President
Served as the personal assistant to the President and provided office management
support. Advised large portfolio clients on status of personal investments, rec
orded trades transactions, and established new accounts. Consistently strived f
or excellence and accuracy to met tight deadlines in this fast paced, high-press
ure, financial market environment.
a Provided office management and executive assistance to the President over two
successive record growth, bullish, market years.
a Began Series 7 investment license certification process.
COLESCE COUTURE LINGERIE CORPORATION, Dallas TX 1989 to 2001
The oldest and largest manufacturer of lingerie and loungewear, in the United St
ates.
International Regional Sales Director
Developed a personal business sales unit selling high fashion lingerie and loung
ewear products. Promoted to International Regional Sales Manager as a result of
achieving record territorial direct sales.
a Achieved top Sales awards and surpassed personal and regional sales goals. Ran
ked in the corporations top three sales managers for 1989 and top ten for 1991,
1992 and 1993.
a Received the companyas highest achievement award title of "Leader of Champions
", for personally recruiting, training and promoting six territorial sales direc
tors in a period of less than one calendar year.
Other positions held:
MIDWEST AIRLINES
Personal Executive Assistant to the CEO.
AAA SAL
ES AND ENGINEERING CORPORATION
Executive Assistant to the President and Vice President
EDUCATION/TRAINING
Oak Creek High School Business Education Program
ExecuTrain Business Development: Microsoft Word and Excel
Colesce Management/Sales Training:
Directors College
Regional Manager Intensive Training