Arif Kamran US Citizen

14536 General Washington DR Tel. : 571-402-6164

Woodbridge, VA, 22191 E-mail: lambrin9@gmail.com
Objective:
* A result oriented IT professional having 10 years of total corporate experienc
e with last 6 years in Software Quality Assurance, QA/Testing, System analysis,
design offering full life-cycle experience Software quality assurance with a wid
e variety of projects and environments on Client-Server and Internet/Intranet en
vironments on both Windows and UNIX platforms.
Core Expertise
* Expert in requirements based testing, analysis, test coverage, requirements tr
aceability and clarification.
* Quick in adapting to the Client's Software Development Methodologies that incl
udes Agile, RUP or Waterfall.
* Extensive involvement in all stages of application development life cycle incl
uding requirement analysis, specification development, design, implementation, t
esting and support.
* Excellent skills in eliciting, reconciling and validating the business and sys
tem requirements by planning & facilitating Meetings with Stakeholders that incl
udes Joint Application Review (JAR), Joint Application Development (JAD), Requir
ement Discovery Sessions (RDS).
* Proficient in development of Project plans, Business cases, Requirements Estim
ations costing and testing documents.
* Developed & reviewed artifacts like Project Scope, Business Requirement Docume
nt (BRD), Business Use Cases (BUC, System Use Cases (SUC), Functional Requiremen
t Specifications (FRS) and UI Mock-ups.
* Proficient in documenting Master Test Plan, UAT Test Plan, Automation Coding S
tandards, and Test Cases & Test Scenarios; and provided object oriented traceabi
lity to create Requirement Traceability Matrix and Defect Traceability Matrix.
* Involved in Configuration Management, deadline and New release Requirement Mee
ting.
* Documented tool based processes and guidelines for manual testing, defect trac
king, automation testing and performance testing.
* Used Modeling Tools to develop business process models, use case models, proce
ss flow diagrams and UML diagrams that include activity, state, sequence diagram
s.
* Enterprise Data Warehousing (EDW) Concepts developed and executed complex SQLs
using JOINs & UNIONS.
* Knowledge of ETLs and interpreted Entity Relationship (ER) diagrams to unders
tand Database structure, schema and end to end enhanced testing efforts.
* Proficient in using Gray Box, Black Box & Red Box Testing methodologies.
* Performed exhaustive manual testing using HP\HP, JIRA tools.
* Performed & managed Enterprise level automation, thus driving end to end autom
ated regression testing. Designed performance test scripts for Load, Stress, Vol
ume, Bulk and Capacity testing to identify key bottlenecks like high CPU Utiliza
tion, poor page response times, garbage collection and lower throughputs.
* Involved in managing customer change requests, new features, issue-logs and re
producing customer issues in production environment.
* Self motivated to take additional responsibility for communicating; including
status reporting, risk management, escalation of issues that cannot be resolved,
completing the project in allocated budget, on schedule and within project scop
e.
* Developed and handled marketing budget. Synchronized numerous accounts. Perfor
med Market research surveys. Improved customer service based on client feedback
through the development of new policies and procedures.
* Excellent leadership & communication skills with strong analytical and problem
solving skills, a good team player and a quick learner.
* Strong organizational, managerial, exceptional public relation, Customer Car
e management & interpersonal skills
* Possess Research abilities and Back office improvement skills
Computer Skills
Testing Tools: HP Testing Suite (QTP, Load runner, Test Director), Rational C
learQuest, ClearCase.
Defect Reporting: Test Director, Quality Center, Rational ClearQuest
Java Technologies: JSP, EJB, JDBC, Java Script and Visual Age
Web Design: HTML, XML, and FrontPage2000
Scripting Language: TSL, VBScript, UNIX shell scripting and Perl
Languages: Java, C++ and SQL, PL/SQL, ETL.
Operating Systems: Windows 95/98/2000/NT/XP, Linux/Unix.
Databases: Oracle, SQL Server, and MS Access
Application Server: Web Logic 5.0/6.1/7.0, Web Sphere 4.0, IIS 4.0/5.0, Apache
Education & Training:
* MBA from The International University Independence Missouri
* ISO-9000 series Internal Process Development and Auditing.
* Training window 2000 Server and window 2000 Professional complex Small Busines
s Server
* Certificate in sales and Marketing from Mohawk University Georgia.
* Microsoft(R) Certified Systems Engineer on NT 4.0 technologies
Professional Experience & Accomplishments:
* Organization: U.S. Department Of Energy, Washington, DC
* Duration: April 2009-Present
* Position: QA Analyst
* Responsibilities & Accomplishments:
* Followed QA Master Plan in co-ordination with the QA Manager to satisfy the cr
iteria of Automated Testing Life-Cycle Methodology.
* Analyzed business and user needs, documented requirements, and translation int
o proper system requirement specifications.
* Coordinated with a team of 4 QA testers using SCRUM techniques for AGILE devel
opment.
* Created/followed QA milestones & QA processes as well as overall project miles
tones and communicated trivial / critical issues to the Project Manager and pr
ovided impetus for all QA based activities.
* Performed Manual Testing of web-based and client-server enterprise application
s and used Quality Center for test management.
* Tracked the requirements using Quality Center for the project. Documented pro
ject requirements using Quality Center's Requirements Module.
* Prepared Test Cases based on Documentation provided like Business Requirement
Document, Wire-frames, Spreadsheets and Screen-shots.
* Gathered specifications and requirements from development personnel prior to S
ystem testing.
* Created business process workflow diagrams (Activity diagrams) in MS Visio.
* Performed the mapping of Business requirement to Test cases.
* Developed Test plans, Executed Test scripts and Reported Bugs.
* Involved in E2E testing for the application.
* Wrote SQL query to query the database to verify that the data on GUIs were acc
urate.
* Performed Regression Testing using QuickTestPro.
* Defined user defined functions, descriptive programming, and keyword driven fr
amework in QuickTestPro.
* Used QuickTest Pro checkpoints to automatically captured and verified object p
roperties.
* Used Load Runner, for Performance, Stress testing and Load testing.
* Generated the test scripts using the custom functions on LoadRunner.
* Used Load Runner to create Vuser test scripts that simulated business scenario
s; and used the scripts to gauge the performance of the servers, databases and t
he applications.
* Created various scenarios in LoadRunner Controller to get the performance of t
he application under varied conditions.
* Conducted result analysis using online monitors and graphs to identify bottlen
ecks in the server resources using Load Runner.
* Conducted testing on the servers using LoadRunner to establish the load capaci
ty of the server.
* Used Quality Center for the reporting and tracking of defects.
* Communicated & conducted meetings with the development team for defect resolut
ion.
* Re-tested the application to check whether the defects are resolved or not ( R
egression Testing)
* Gave valuable input in terms of Modification Requests and Enhancement Requests
.
* Communicated with defect management team to close the defects.
* Wrote the detailed Schedule for software development used with MS Project Sche
dule for the whole project life cycle.
Environment: Oracle 10g, SQL, MS office, ETL, Informatics, Microsoft Suite, SOAP
, QuickTestPro, LoadRunner, Quality Center and UNIX.

* Organization: American Red Cross, Falls Church, VA

* Duration: Nov 2007-Mar 2009
* Position: Test Automation Engineer
* Responsibilities & Accomplishments:
* Interrogated & Interviewed the business and the development teams to obtain kn
owledge transfer for various web applications that need to be automated.
* Developed test strategy, system test plan, test scenarios and test cases based
on business requirements.
* Involved in the preparation of Test Environment and Test Framework to maintain
Automation and manual test scripts.
* Involved with the developers and business users for use cases creation.
* Developed and maintained all manual test cases by using design documents.
* Performed positive and negative scenarios manually.
* Created test data to execute manual and automation test scripts.
* Created test plans, Traceability Matrix, test estimates, test execution and QA
schedules.
* Developed and Executed automated test scripts for Functional and Regression te
sting using HP's QTP.
* Involved in the migration of existing Win runner scripts to QTP Frame work.
* Involved in the data migration from Web Clarify to QC.
* Created batch scripts and scheduled the scripts.
* Uploaded the test cases and executed the test cases in QC.
* Maintained the version of releases in ClearCase.
* Configured the email system with SMTP or IIS SMTP protocols.
* Performed data validation by using grey box techniques in data base.
* Wrote SQL Queries and joins to perform the database testing and performed the
SQL Injections.
* Tested GUI and functionality which involved Verification of data supported by
the application, Boundary value verification, and GUI verification while perform
ing the Black box testing.
* Developed, reviewed and executed automated test cases by using VB script.
* Customized the existing scripts in VB Script, and created new scripts in VB Sc
ript.
* Documented Test Summary report and generated the Test Results in HTML format.
* Created Virtual User scripts using Load Runner and introducing Blocks/Timers a
t different transactions to capture the response times of those transactions.
* Co-related the Vuser scripts to capture the dynamic session variables introduc
ed by the servers; included synchronization points/delay scripts to control exec
ution of Vusers.
* Conducted Load testing for the Home-Link application using LoadRunner.
* Prepared and maintained the automation test scripts to perform the regression
testing.
* Coordinated closely with testing team during the testing life cycle.
* Attended QA status meetings and directly reported to the QA Manager.
Environment: Java, J2EE, Web Logic Server, XML, JDBC, JSP, JSF, JUnit, Windows X
P, UNIX, Oracle, HTML, Perl, Perforce, WinRunner, QTP, Eclipse IDE, Quality Cent
er, Clear Case, Web Clarify, Windows Tester.
* Organization: New York Stock Exchange, New York
* Duration: Jan 2006-Oct 2007
* Position: Software Test Methodology Specialist
* Responsibilities & Accomplishments:
* Identified, outlined and documented all the key business scenarios that need t
o be considered for automation testing.
* Identified, created and tracked test planning and test execution efforts using
Continum JIRA tools.
* Involved in receiving Knowledge Transfer sessions from the Functional Architec
t (SME) and documenting the User Story.
* Updated existing and documented new functional and non functional requirements
depending upon existing change requests, new features or business modifications
documented in the issue log.
* Provided bridge between technical and non - technical stakeholders by scheduli
ng group discussions, documenting Service Level Agreement (SLA), Specifications
and Minutes of Meetings (MOM).
* Reviewed Entity Relationship (ER) diagram to understand the database architect
ure and relationship between various data-tables, data-columns, DTD and referent
ial integrity in order to build efficient test-cases to test the TMSM TD databas
e.
* Used and administered QC (Quality center) for test planning, bug tracking, and
reporting.
* Used Quality center as central repository to maintain the different releases t
est cases.
Performed installation testing, system testing, fail over & disaster recovery t
esting for planned and unplanned outages
across a wide variety of OS platforms & versions.
* Performed web test using QTP for checking page contents, broken links, web obj
ects, frames and tables.
* Executed Regression test on each build and for different states using QTP.
* Executed various Performance tests like Volume Testing, Bulk Testing & Endura
nce Testing using Unix Shell and SQL to identify CPU usage, memory loss, garbage
collection, average lag, maximum lag and minimum lag, network latency other key
performance parameters.
* Used LoadRunner to create VUGEN scripts, parameterized the scripts depending u
pon the number of VUsers, correlated the scripts to take care of user-session, i
ntroduced rendezvous, configured the controller boxes, created LoadRunner scenar
ios as per the Performance Test Strategy for each iteration.
* Managed Change Requests using Rational Tools. Interacted with Customer Support
team to understand and reproduce similar issues on test environment
Environment: SCRUM, MS Project, Linux, Unix, MVS, AIX, Solaris, SOA, Sub Version
, Team City, Ant, SQL, J2EE,
ETL, JIRA, Quality Center, Quick Test Pro, Load Runner, Ra
tional Clear Case, Java, XML, BTEQ
* Organization: CitiGroup, LIC New York
* Duration: June 2004-Dec2005
* Position: Test Engineer
* Responsibilities & Accomplishments:
* Created Test Plan and Test cases and performed Manual Testing and Automated Te
sting (Win Runner).
* Attended the regular meeting with all team members to discuss the Action Items
.
* Coordinated and Planned Test Executions across multiple releases simultaneousl
y.
* Performed test execution on System and Acceptance environments.
* Used Clear Quest as defect tracking tool, for defects maintenance.
* Developed Functional (System Test) and Non-Functional (Integration Test) Test
Plans.
* Drafted System, Integration and User Acceptance test cases for each release.
* Provided technical mentoring, leadership and support to members of the test te
am.
* Used HP's Test Director for organizing, managing, and tracking the change requ
irements of system using defects section as Bug Tracking tool.
* Developed and executed test cases and verified actual results with expected re
sults.
* Developed and Executed automated test scripts using WinRunner.
* Implemented requirements by inserting GUI Checkpoints using WinRunner.
* Performed unit, Integration, system and function testing as per requirements.
* Generated the reports and validated the data against the application.
* Performed screen navigation test to ensure that the links are established.
* Queried the database using SQL Queries to make sure that the database reflects
the changes, after the data is entered /updated/removed.
* Developed System Test and Integration Test Summary Report at the end of each t
esting cycle.
* Arranged regular meetings with the team to discuss the Request for Action Item
s.
* Provided high level and detailed reports to the upper management on progress,
issues and status of testing.
Environment: IIS, SQL Server, VB Script, MS-Access, WinRunner, Test Director, Wi
ndows Internet Explorer, XLS,
HTML, MS Office, JUnit, FTP, DHTML, XML.
* Organization: N & R Inc, Queens, New York
* Duration: March 2003 - May 2004
* Position: CSR
* Responsibilities & Accomplishments:
* Implemented and monitored server and workstation.
* Developed and handled exchange server 5.5 in a complex environment.
* Overseen local area network architecture and maintained routers, Modem and cab
les as per requirement.
* Responsible for the supervision of a staff of twenty-eight people within the c
ustomer service department for troubleshooting.
* Assisted in the training of new customer service representatives and affiliate
s in networking and configuration.
* Worked with new customers in the development of new network and the implementa
tion of new systems.
* Identified client key requirement and provided my feedback in configuring bran
d new system for their medium size organization.

* Organization: Victory International Inc, Queens, New York/

* Duration: April 2002 - Feb 2003/
* Organization: CMS CONSTRUCTIONS, LIC, New York
* Duration: Jan 2000-Mar 2002
* Position: Network Administrator & Customer Care Manage
r
* Responsibilities & Accomplishments:
* Receiving customer complaints, providing telephonic troubleshooting - hardware
related.
* Marketing and new network management engagements.
* Maintaining Hardware inventory, parts sale and field engineer job allocations.
* Order and Procure Computer Hardware - drives, cables, hubs, network cards etc.
* Computer IBM-PC repairs, assembly and up gradation.
* Installing plug - and - play devices.
* Troubleshooting network hardware including LAN cards, Hubs, coaxial and twiste
d pair cables
* Installation and configuration of different devices to Parallel port, serial p
ort and USB port devices such as external drives, scanners, printers also IDE an
d SCSI cards / hard drives, CD ROMs and Floppy drives.
* Installation and configuration of interface PCI / ISA cards such as network ca
rds sound cards, VGA video cards and modems
* Installation and configuration of Windows NT 4.0-2000, Professional, Win 9x Op
erating Systems.
* Conducted joint lab on NT Domain Server up gradation to Windows 2000 Server.
* Maintenance and troubleshooting connectivity for Workstation 4.0 and Windows 9
5/98 clients.
* Maintenance of Windows NT based Server in Local Network of forty-two computers
.
* Creating users accounts, delegating and assigning permissions, Users/Groups an
d Maintaining security through system policies for Local Area Network.
* Configuration and troubleshooting TCP/IP / DHCP related problems.
* E-mail System - MS-Exchange 5.5 / Outlook 2000 Setup, client configuration, us
er-login setup.
* File sharing and permissions, printer sharing, printer installations.
* Arc Server - Daily Backup of Network and restoration of lost data as and when
needed.
* Analyzed, evaluated and provided system support on new software / hardware ins
tallations.
* Performance Analysis of Server, fine-tuning along with Volume set, Chunk Analy
sis and fault tolerant parity maintenance.
* Migration of windows NT 4.0 to Windows 2000 Server.
* Trained end users and staff in system usage, maintenance and monitor performan
ce after implementation.
* Worked on MS-Excel (Pivot Table, Validation, Advance Filter, Conditional Forma
tting Etc)