Sunday Zidonis

8342 Blackmore Ct.

Westerville, Ohio 43081
614-571-8475
sz8cd680@westpost.net
BUSINESS EXPERTISE
Higher Education/ Process Improvement Program Coordinator
Retail management/Sales
Call Center Management
Qualitative and Quantitative Analysis
Retail Sales and Marketing
Group facilitation and meeting planning
Inventory Accounting
Accounts Receivable/Collections
TECHNICAL EXPERTISE AND KNOWLEDGE
Quality Improvement Methodology
Document design and graphic communication
Technical Writing and Editing
Project Management and Knowledge Management framework
Project management tools (Microsoft Project 98)
Web and document design (Adobe PhotoShop, PageMaker, FrameMaker, and Acrobat Pro
fessional)
Business-oriented software (Microsoft Suite including MS Word, MS Excel, MS Acce
ss, MS Publisher and MS FrontPage)
Presentation software (MS PowerPoint)
Social networking tools (Qlubb, Facebook, and LinkedIn)
Course development tools (Captivate, SoftChalk, and Blackboard)
EMPLOYMENT HISTORY
Columbus State Community College (July 1998- May 2010)
Program Coordinator
Developed program handbook in collaboration with Steering Committee
Developed and managed web site content for the college's process improvement web
site
Coordinated 10 on-site training sessions with outside consultants and internal p
ersonnel
Facilitated Steering Committee meetings and chaired Shared Governance meetings f
or student travel policy
Implemented campus-wide In-Service Days twice a year as part of cross-functional
planning committee and analyzed data to support planning activities
Delivered over 10 presentations on flowcharting, process improvement cycle, and
interpretation of data topics during In-Service Day and New Employee Orientation
Knowledge Resources and Planning Department representative for committee that ch
ose the college's content management software
Completed college leadership program
Project/Proposal Specialist
Received over $400,000 in grants during a three year period
Facilitated 15 writing teams which generated over 40 grants in five years
Developed assessment module as part of consortium of community college for the S
trategic Horizons Community College Colloquium
Other team work included work including the Assessment project, Title III projec
t, Employee of the Month committee, Women's History Month Committee, and Employe
e Search Committee

Other Experiences
Team Leader at Cellular One
Retail Management/Sales at F.W. Woolworths, Madisons, and Cord Camera
Water Safety Instructor, Swimming Pool Manager City of Parma
Technical Communication Intern at Battelle Memorial Institute

EDUCATION
Walden University
Ph.D. (candidate) Business Administration
Knowledge Mangement (currently pursuing)
Jones International University
M.B.A. Business Administration
Project Management emphasis (Summa Cum Laude)
The Ohio State University
B.S. Business Administration Human Resources emphasis
Education (continued)
Columbus State Community College
A.A.S. Technical Communication (Magna Cum Laude)
Recognized as First Team Community College Academic All-American

PROFESSIONAL ORGANIZATIONS
National Community College Council for Research and Planning, Ohio Association f
or Institutional Research and Planning, and past president of the Columbus Chapt
er of the Society for Technical Communication
AWARDS
Recognized as Employee of the Month at Columbus State Community College in 2003
for developing tracking spreadsheet for yearly college fundraiser.