Gwendolyn F.

Murchison
1761 Lyman Place N.E.
Washington, DC 20002
(202) 399-6688 or 202 438-0717
gm7d410c@westpost.net
WORK EXPERIENCE
12-2007 to present; Appraiser; Office Of Tax and Revenue, DC Government, Washing
ton DC; Performs complex computer-assisted financial analysis in the valuation o
f land and improvements of residential and non-tax properties for assessment pur
poses. Primary responsibility for enforcement of uniformity in appraising for a
ll classes of property for both land and improvements. Annual appraisal of parc
els of land, including periodic inspections, through sales comparison, allocatio
n, abstraction, land residual capitalization. Annual appraisal of existing imp
rovements, including periodic inspection, to determine condition and the existen
ce of additions or changes (with or without building permits), as well as field
verification of existing data on materials, size, room count. Annual determinat
ion of physical, functional and economic depreciation of improvements via sales
comparison, and economic age-life breakdown. Annual defense of new appraisals w
ith extensive public contact involving reappraisals and appeals to the Board, fr
equently under contentious circumstances. Annual review of Land Use Program app
raisals to insure compliance with DC codes. Thorough knowledge of the principl
es and practices of ad valorem appraising; pertinent state and local ordinances
and codes; the Uniform Standards of Professional Appraisal Practice (Ethical sta
ndards imposed by Congress); local economic and market conditions; actual local
construction costs for residential ; computer assisted mass appraisal (CAMA) and
report generation as well as spreadsheet analysis programs; cadastral mapping.
Read and interpret blue prints and specifications. Strong communication skills
, both oral and written, to establish and maintain effective working relationshi
ps with the general public and specifically taxpayers.
7-2007 to 12-2007; Mortgage Specialist/ Underwriter/Due diligence; Contract posi
tion; Aerotek, Arlington VA; Provide underwriting service for mortgage company
(E*trade). Review closed loans for eligibility with respect to E*trade Selling
guide. Negotiated terms as defined by contracts with E*trade lender partners. P
erform risk analysis and make decision regarding deficiencies identified during
reviewing process. Identify Transaction components that indicate a potential for
fraud and perform sufficient investigation work to resolve issues identified. O
rder and evaluate property appraisals including working with independent apprais
ers to deal with complex issue. Accurately record data and review conclusion in
Quality Assurance System. Professionally communicate the results of file revie
w both verbally and in written format to internal and external customers. Maint
ain sound knowledge of E*trade guidelines, and risk assessment tools used to dec
ision mortgage loans. Maintain knowledge of secondary market activity, practice
s, and business industry practices as they affect underwriting quality and origi
nation activity. Responsible for the servicing and maintaining the relationship
between E*Trade financial and vendor, maintain and analyze control and exception
databases, spreadsheets, monthly audits, and quality of HELOC and First Mortgag
e loans. Perform validation of loan attributes and assist management with qualit
y control audits. Responsible for exception request/file escalation flow to oper
ations team and financial analysis reporting and the flow of mortgage operation.

11-2006 to 3-2007; Mortgage Specialist/Underwriter; Contract position, Provide u

nderwriting services for mortgage company (Vision Mortgage) Rockville, MD; admi
nisters the ongoing, long-term process of implementing the mortgage program to e
mbassies and consulate nation wide; monitor and evaluate the mortgage program to
identify and evaluate specific real estate problems or develop trends requiring
attention and action; analyzes data and make recommendations on real estate mat
ters such as housing standards, special requirements as it relates to the Invest
or policies; develop reports and analyze the results to make input to the decisi
on for the Investor program; maintain contact with Broker as necessary to provid
e guidance on the mortgage program, provide real estate guidance, regulation int
erpretation, research property records and archives to provide answers to Broke
r and property ownership questions; and to conduct instruction to ensure the mor
tgage and housing policy are being properly and efficiently applied; evaluated
and manual underwritten primary, sub-prime, non-conforming, jumbo, FHA, and VA l
oans up to 1 million. Focusing primarily on residential, investment, multi-unit
s and second-residence applications. Reviewed financial statements, documentati
on, and tax returns. Evaluated credit, appraisal, survey, disclosure, flood cer
tification, and title documents. Evaluated average of 30 loans per week, ensuri
ng completeness and accuracy of information. Determined if applicants qualified
for listed programs, based on standard guidelines. Communicated extensively wi
th loan officers, appraisers, and processors to obtain additional information. E
nsured absence of liens against title. Conducted Internet research into client
employment areas to verify income level accuracy. Met all assigned weekly goals
for underwriting and compliance. Function as a primary liaison between the Loan
officer, broker, processor and compliance. Respond to violations to rules, regu
lation and policy and procedures by conducting in internal investigations and ma
king recommendation for resolution.

07-2006 to 10-2006; Mortgage Specialist /Underwriter; Contract position; Contemp

orary, Sterling, VA; Provide underwriting services for mortgage company (Fannie
Mae). Review closed loans for eligibility with respect to Fannie Mae Selling gu
ide, DU guide, and /or negotiated terms as defined by contracts with Fannie Mae
lender partners. Perform risk analysis and make decisions regarding deficiencie
s identified during reviewing process. Identify Transaction components that indi
cate a potential for fraud and perform sufficient investigation work to resolve
issues identified. Accurately record data and review conclusion in Quality Assu
rance System. Professionally communicate the results of file review both verball
y and in written format to internal and external customers. Maintain sound Know
ledge of Fannie Mae guidelines, and risk assessment tools used to decision mortg
age loans. Maintain knowledge of secondary market activity, practices, and busi
ness industry practices as they affect underwriting quality and origination acti
vity. Maintain Sound Knowledge of the various loan guarantee program, affordabl
e financing for seconds, mortgages with little or no down payment, home style re
novation, FHA insured loans, section 502 rural housing guaranteed and direct lev
eraged loans. Working knowledge of various loans software, LP, DO, Clues, FHA sc
ore card. Performing risk analysis and make decisions regarding deficiencies id
entified during the review process; identify transaction component that indicate
a potential for fraud and perform sufficient investigative work to resolve issu
es that are identified; accurately recording data and review conclusions in Qual
ity Assurance System; maintain a sound knowledge of secondary market activity, p
ractices and business/industry practices as they impact underwriting quality and
origination activity.
Working knowledge of negotiating residential property purchases, property bounda
ry surveys, public land titles and records. Provided expertise in real estate to
train broker and small mortgage banking business; lead the segmentation, identi
fy and select reports to generate mortgage broker leads for the sales staff that
are used to identify new sources of origination of Fannie Mae mortgage products
for delivery to Fannie Mae; develop effective engagements processes for sales s
taff such as developing scripts, value propositions, positioning statements and
tools that communicate the value of the process to customers and persuade the cu
stomers to use Fannie Mae Mortgage products, features and processes; persuade le
nder to consider Fannie Mae products and provide names of partnering brokers and
lenders that my benefit from Fannie Mae product and service; deliver presentat
ion at various lending and broker organization groups to familiarize potential c
lients with business and technology opportunities and benefits and provide train
ing support where needed; serve as liaison between Fannie Mae business units and
sales to leverage resources in the development of new sources of business such
as funneling activities; monitor, track and report the activities and performanc
e of business development clients; gather competitive intelligence, develop meth
odologies to increase penetration and optimize real estate professional and (DO)
mortgage broker relationships.

06-2005 to 03/2006; Mortgage Specialist/ Underwriter; Contract position; PMI, Vi

enna, VA; Provided underwriting services for mortgage company (Pinnacle). Evalu
ated primary and secondary mortgages, including conforming, non-conforming, jumb
o, Alt-A, A-minus sub-prime, Freddie Mac, and Fannie Mae, focusing primarily on
residential, investment, and second-residence applications. Reviewed financial
statements, documentation, and tax returns. Evaluated credit, appraisal, survey
, disclosure, flood certification, and title documents. Evaluated average of 30
loans per week, ensuring completeness and accuracy of information. Determined
if applicants qualified for listed programs, based on standard guidelines. Comm
unicated extensively with loan officers, appraisers, and processors to obtain ad
ditional information. Ensured absence of liens against title. Conducted Intern
et research into client employment areas to verify income level accuracy. Met a
ll assigned weekly goals for underwriting and compliance. Perform real estate fu
nctions relating to the management and utilization of government owned real prop
erty. Acquire interest in real property and use rights with limited complicating
factor. Determine the properties to be acquired to satisfy the requirements for
specific projects and the nature of the acquisitions (fee simple, easement, Lea
sehold, mineral and other rights, permit or license). Performs routine negotiati
ons with property owners to obtain information as to current status of the land.
Review terms and conditions of final documents. Perform data analysis and repor
ts. Evaluate contracts and other real property transactions for completeness and
supporting documents. Submits reports on the results of surveys and inspections
. Prepares and coordinate documents for approval. Take appropriate corrective ac
tions to keep real property information current. Performing risk analysis and ma
ke decisions regarding deficiencies identified during the review process, identi
fy transaction component that indicate a potential for fraud and perform suffici
ent investigative work to resolve issues that are identified; accurately recordi
ng data and review conclusions in Quality Assurance System; maintain a sound kno
wledge of secondary market activity, practices and business/industry practices a
s they impact underwriting quality and origination activity.

07-2004 to 06/2005; Underwriting Consultant/Call Center; permanent position, Fr

eddie Mae, McLean, VA; Worked in call center environment, responding to calls f
rom external customers and internal employees. Served as internal knowledge bas
e for all technical underwriting questions relating to Freddie Mac and FHA guide
lines, policies, and procedures. Provided information to lenders and underwrite
rs. Assisted customers with troubleshooting of Freddie Mac and FHA underwriting
and other loan origination applications. Responded to average of 35 calls per
day. Trained new call center representatives; assisted customers in enrolling f
or Freddie Mac-offered training classes; consistently ranked superior in perform
ance and customer service evolutions; provides expert advisory services to manag
ement, technical, and supervisory personnel to various lending agencies regardin
g real property programs and development. Provided advice, guidance and liaison
services for complex real estate issues and real estate program services. Provid
e expert advice and guidance on broad programs with national impact, Home possib
le 100 and 97 mortgage, home possible neighborhood solution 100 and 97, investm
ent property mortgages, American housing FHA- insured loans; reviewed closed lo
ans for eligibility with respect to Freddie Mac selling guide, LP guide, and or
negotiated terms as defined by contracts with Freddie Mac lender partners.
12-2003 to 07/2004; Due Diligence Representative; Contract position; Clayton Gr
oup, Baltimore, MD; Independently conducted audits of a wide range of complex mo
rtgage product from various types of holder such as banks, credit unions, broker
, lender, insurance and mortgage companies; resolved independently problem or qu
estions encountered, largely on policy violation, laws, regulations, or other ba
sis such as business practice, precedent/policy; develop documentary evidence in
cases which may require litigation; determine the probable extent of examinati
on or investigative inquiry necessary through the study of current and previous
mortgage reports, size of assets, and type of organization; prepare and organize
paper work, schedule and summarize findings; prepare audit reports; schedule, a
ttend and conduct portions of audit conferences with senior management; schedule
and execute interviews with company personnel; correspond in writing with compa
ny personnel; audit mortgage documentation/applications/appraisal for potential
fraud and provided summary reports to management; recorded errors or deviations
from procedure; evaluated legal and regulatory compliance documentation for acc
uracy and completion; review various agreements and contracts terms and conditio
ns; enter data into system; updated report based on finding; expert in the compl
etion of comprehensive financing memorandum and facilitating the loan closing pr
ocess; analyze historical and projected financial statements. Calculated overall
liquidity and covenants. Assess competition, industry and market comparables an
d relating it to the proposed borrower in terms of valuation, and borrower risk;
keep the holder liaison advised of findings and audit techniques.
03-2003 to 10/2003; Contract Mortgage Underwriter; Contract position; Spherion,
Baltimore, MD; Performed underwriting review of various loan program including C
onforming, Subprime, FHA, VA and Non-Conforming Jumbo loans. Conducted credit an
d audit reviews of mortgage loan documentation. Evaluated financial risks as pa
rt of lending process. Reviewed credit, appraisal, survey, disclosure, flood ce
rtification, and title documents. Evaluated average of 30 loans per week, ensur
ing completeness and accuracy of information. Determined if applicants qualifie
d for listed programs, based on standard guidelines. Communicated extensively w
ith loan officers, appraisers, and processors to obtain additional information.
Ensured absence of liens against title. Extensive knowledge of property laws an
d regulations. Maintain current knowledge of legislation changes and development
s affecting real estate, banking techniques and practices. Effectively examine,
interpret and understand property laws, regulations and decisions. I have facili
tated training of underwriters, broker, loan officers and mortgage officers. Pos
sess a working knowledge of researching, interpreting and discussing property la
ws. Responsible for evaluating financial risk as it pertains to real property me
eting regulatory compliance along with various agreements and contract terms and
conditions.
01-2003 to 03/2003; Contract Mortgage Underwriter; First Guaranty Mortgage, Colu
mbia, MD; Performed underwriting of 35 first and second-trust mortgages per wee
k, primarily conventional, equity, over-equity, single family, and investment lo
ans. Analyzed mortgage files, titles, disclosures, property appraisals, and flo
od certifications, to determine completion of application packages and to evalua
te credit worthiness of borrowers. Calculated debt-to-income ratios and reviewe
d credit histories. Analyzed all tax returns, including 1040, 1065, 1120, 1120S
, and K-1 schedules. Carried out risk management.
03-2001 to 01/2003; Mortgage Specialist / Underwriter; Prosperity Mortgage, Rock
ville, MD; Processed first trust mortgages, including VA, FHA, conventional, mu
lti-family, and single-family loans, averaging 35 applicants per week. Evaluate
d applicants' qualifications and reviewed all loan documentation, including empl
oyment income statements, tax returns and forms, bank/brokerage statements, rent
al income, self-employment income, trust income, assets, business accounts, equi
ty trade, gift funds, and grants. Reviewed all necessary mortgage forms and doc
umentation, such as titles, appraisals, etc. Provided determination of eligibili
ty for fast reduce and standard documentation; calculated debt-to-income ratios
and obtained credit histories as part of credit worthiness determinations; perfo
rmed risk management; possess the ability to perform research and relate finding
s; extensive work experience in the areas of researching underwriting guidelines
, policies and procedures; extensive working knowledge interpreting the laws, re
gulations, and underwriting findings as it pertains to Freddie Mac, FHA, VA, Fan
nie Mae and Investor guidelines to ensure the sell of ability to the secondary m
arket. Fully adapt to changes, render effect decision to complex issues.

03-1990 to 03/2001; Underwriter / Processor / Closer; Permanent position; Navy F

ederal Credit Union, Vienna, VA; Held positions simultaneously with company as
well as receiving multiple promotions. Obtained all necessary documentation fro
m customers, appraisers, banks, and title companies in order to initiate underwr
iting process. Conducted audits and reviews of mortgage loan documentation. Ev
aluated financial risks as part of lending process. Reviewed credit, appraisal,
survey, disclosure, flood certification, and title documents. Evaluated averag
e of 30 loans per week, ensuring completeness and accuracy of information. Dete
rmined if applicants qualified for listed programs, based on standard guidelines
. Communicated extensively with loan officers, appraisers, and processors to ob
tain additional information. Ensured absence of liens against title. Prepared
documents for transfer to title company for authorization, and then reviewed all
returned documentation for quality. Dispersed funds at closings.

EDUCATION
BS in Business Management, Purdue University, West Lafayette, IN
Graduate, Westport High School, Louisville, KY
Workforce Development, Montgomery College, Silver Spring, MD
PROFESSIONAL DEVELOPMENT
Appraisal Review Techniques
Self-Employed Borrower
Commercial Underwriting
FHA Underwriting
Financing
Mortgage Insurance
Appraisal Fraud WBT Training
Adjustable Rate Mortgages
(Professional Training, continued)
Appraisal Standards and Ethics
Basic Appraisal Principles
Basic Appraisal Procedures
Fundamentals of Real Property Appraisal 101
Underwriting Limited Documentation
Consumer Service
Management Training
Loan Prospector
Desk Top Originator System
FHA Total Score Card
Clues
Computer Troubleshooting Training
Extensive computer software training

MEMBERSHIPS
National Federal Credit Union Accountants Association (NFCCA)
National Association of Accountants of America (NAAA)
International Association of Assessor Officers (IAAO)
COMPUTER SKILLS
Word, Excel, PowerPoint, Calyx, LP, DU, EU, Clues, Edges, Advantage, App-Taker,
Internet