Patrick Steen

774-573-6980
ps8dd99a@westpost.net
1/84 - 05/08 Verizon Communications - System Analyst
Responsible for the management of legacy computer systems at a regional distribu
tion center serving Maine to Virginia. Duties included daily setup and closure o
f warehouse management system, troubleshoot issues through final resolution, pri
nting of warehouse labels, equipment repair and account management in a 7x24 Win
dows, Unix and SAP environment.
3/80 - 12/90 Digital Equipment - Information Systems Specialist
Responsible for systems management of clustered computers, including
account maintenance, hardware and software installation, upgrades, maintenance,
and system security.
Learning Center Specialist
Trained users in the operation of PC's, terminals and various software products.
Started a Help Desk hotline serving 200 users.
Senior Material Planner
Prepared material plans, forecasts and allocation of computer inventory. Worked
with customer service reps and vendors to meet customer needs.
7/75 - 1/80 American Optical - Production Control Supervisor
Supervised a staff that included production, material and label clerks, warehous
e associates, lab techs and truck drivers. Responsible for the purchase, warehou
sing and distribution of raw materials and finishing supplies. Prepared producti
on plans, forecasts and budgets. Position required familiarity with FDA regulati
ons.
6/73 - 1/74 United States Postal Service - Mail Handler
Worked in a regional service center unloading and loading of trucks, sorting of
mail and parcels to destination routes.
10/70 - 6/73 Regal Shoe Company a" Store Manager
Performed all functions involved in retail store management including sales, inv
entory, personnel management, payroll and store displays.
Newbury College, Business Administration, 1981
Northeastern University, MIS Management, 1983

Part-time/Temporary Experience
1/95 a" 6/06 Milton CAT - Service Clerk
Responsible for maintenance of work orders from opening through
billing, warranty processing, order/return parts, process invoices for payment.
Verify employee time cards for job costing and payroll reporting.
10/93 - 2/94 NEXUS - Document Processor
Processed tax payments, tuition payments and charitable contributions, matched d
ocuments to checks for proper crediting, and verified checks for validity.
10/92 - 6/93 Strawberries a" Warehouse Associate
Performed pick, pack and ship operations for CDas, DVDas, VHS movies,
cassette tapes and accessories. Also worked in the receiving, product returns an
d package rewrap areas.
1/92 - 6/92 etc. - Label Printer
Operated IBM PC's to produce labels needed for shipments of
reproduced external software. Utilized customer artwork in the design of media
labels.
9/91 - 12/91 Boston Distributors - Merchandiser
Ordered and stocked merchandise at several retail stores. Worked
with planograms to set up displays as product lines changed.
6/91 - 9/91 Middlesex News - Independent contractor
Responsible for delivery of newspapers and collection of accounts.