John J.

Hamers
8403 E. 60th St. #2736
Tulsa, Oklahoma
74145
903-271-5582
E-mail: jh8e46f0@westpost.net
Work Experience
Sears Holdings
Hoffman Estates
Chicago, Il. U.S.A
Home Appliance/Home Electronics Manager
03/25/2009-present
Supervisor: Robert Pearce
918-697-2113
Accomplishments
Positively impacting a team of twenty consultative sales associates in home appl
iance and home electronics sales, coaching associates to provide the total solut
ion through superior customer service.
Analizing and implementing business action plans for both sales and margin oppor
tunities impacting the business.
Controlling the flow of both productive and non-productive inventory. Implement
ing merchandising plans and marketing strategies.
Sears Holdings
Hoffman Estates
Chicago, Il. U.S.A
Apparel/Home Fashions Manager
02/05/2007-03/25/2009
Supervisor: John Mills
903-870-5500
Successfully managed a team of ten associates in the flow of goods to the sales
floor, implementing merchandising strategies in both apparel and home fashions a
s well as household goods.
Departments included women's, mens and children's apparel, footwear an fine jewe
lry. Home fashions and household goods included small kitchen appliances, house
wares, bedding and bath.
Consistently provided outstanding customer service and coached associates to pro
vide the customer with a convenient and pleasant shopping experience.
Ryan's Restaurant Group Incorporated
Greer, S.C. U.S.A
General Manager/Operating Partner
01/29/1998-04/07/2006
Supervisor: Rick Austin
866-795-8707
Accomplishments
Successfully guided a management team and staff of a four hundred plus seat buff
et style steakhouse, providing high quality foods, in clean and pleasant surroun
dings.
Maintained and increased profitability by building sales through a proactive app
roach toward new guests and an interactive approach toward repeat guests, with t
he goal of achieving quality feedback to ensure a pleasant dining experience, th
us resulting in excellent customer relations and guaranteed repeat business.
Curtailed profit losses trhough proper planning, accurate procurement of product
, correct preparation and personnel productivity.
Monitored all cash flow procedures through audits of cashiers and management.
Guided personnel in the proper maintenance of all property and equipment to insu
re a safe and pleasant work environment.
Reviewed performance of all personnel and implemented training when necessary.
Ensured accurate payroll procedures as set for through company guidelines.
Properly staffed facility according to business demands and company standards.
Developed an outstanding cooperative with all company, local, state and federal
officials and agencies.
Consistently complied with company policies, local guidelines, and state and fed
eral laws governing the food service industry.
Positively impacted the restaurants work environment, successfully resolved empl
oyee conflicts and satisfied guests requests and concerns.

Certifications
ServSafe Certification
Certification No. 4562249
Overall Point Score: 78
Overall Percentage Score: 98%
Civil Treatment For Managers Certification
01/17/2006
Education
Denison Senior High School
Denison, Texas
Degree: Diploma
Personal References
Wally Hawthorne
President
Frontier Oil
918-809-4853
Astrid Sahr
Retail Manager
Office Depot
918-284-8904
Melissa Schupp
Corporate Condos Property Management
918-231-2688
Additional references apon request.