Synthia A Foster

705 Country Ln NE
Winter Haven, FL 33881 US
Phone: 813-299-3323
Alt Phone: 863-292-0255

Objective
To obtain full time employment that enables me to utilize my experience as a fin
ancial institution branch manager and provide quality customer service.

Abilities
Over 20 years experience as branch manager in a financial institution
Proficient in Microsoft Word,Excel,Outlook,Power Point
Proficient in Multimedia, Quicken and 10 key calculator
Exceptional managerial and customer service skills
Possess thorough knowledge of banking regulations
Excellent written and oral communication skills

Employment History
CEO
01/1995 - 07/2009 Foster & Associates Janitorial Inc. Tampa, FL
Recruited, selected and hired branch personnel to maintain property staffing lev
els
Retained and motivated qualified branch employees
Administered salary and compensation programs
Provided training for employees
Developed individuals for future promotions.
Participated in the development of business plans and ensured they were adhered
to
Met objectives in growth and expense control as set forth by company and divisio
n policies Implemented change in plans as necessitated by findings from report a
nalyses
Responsible for sourcing internal and external new markets
Executed business development programs
Supervised 10 lower-level employees to include work direction, training and moti
vation
Assisted management with discipline, selection and performance appraisals
Administered various control procedures within established procedure and ensured
compliance
Maintained good public, dealer and customer relations at all times and ensured t
hat staff also complied
Maintained functional knowledge of all laws and regulations affecting all aspect
s of assigned operation

Insurance and Accounts Receiveable Coordinator

01/1997 - 04/2004 Progressive Insurance Company Tampa, FL
Sold various types of insurance policies to businesses and individuals on behalf
of insurance companies, including automobile, boats, recreational vehicles, mot
orcycles, and commercial vehicles
Interviewed prospective clients to obtain data about their financial resources a
nd needs, the physical condition of the vehicle to be insured, and to discuss an
y existing coverage
Called on policyholders to deliver and explain policy, to analyze insurance prog
ram and suggest additions or changes
Ensured that policy requirements were fulfilled
Customized insurance programs to suit individual customers
Explained features, advantages and disadvantages of various policies to promote
sale of insurance plans
Calculated premiums and established payment method

Branch Manager
01/1972 - 01/1995 Associates Financial Company/CITI Tampa, FL
Examined, evaluated, and processed loan applications.
Planned, directed, and coordinated the activities of workers in branches, office
s, or departments of such establishments as branch banks, brokerage firms, risk
and insurance departments, or credit departments
Oversaw the flow of cash and financial instruments
Recruited staff members and oversaw training programs
Networked within communities to find and attract new business
Approved, rejected, or coordinated the approval or rejection of lines of credit
and commercial, real estate, and personal loans
Prepared financial and regulatory reports required by laws, regulations, and boa
rds of directors
Established procedures for custody and control of assets, records, loan collater
al, and securities to ensure safekeeping
Reviewed collection reports to determine the status of collections and the amoun
ts of outstanding balance
Established and maintained relationships with individual and business customers,
and provide assistance with problems these customers may encounter
Ensured staff maintained excellent public dealer and customer relations at all
times
Ensured branch loan portfolio met the goals and standards of the Corporation
Supported the sale of ancillary insurance products (credit and non-credit)
Ensured necessary licensing of branch employees

Education History
Issuing Institution Qualification Course of Study
Hillsborough Community College 3 Years of College or a Technical or Vocational S
chool Accounting and Bookkeeping