SOUTH POINT, OH 45680 Phone 740-250-6252 mb685710@westpost.net Summary of Qualifications Sales professional with 17 years experience and proven talent for making new con tacts, closing orders, and generating repeat/referral business through effective account management and excellent customer service. Exceptional communication, p resentation, and negotiation skills with an outstanding ability to earn customer loyalty. Ability to apply strong problem-solving skills, persistence, and resourcefulness to achieve positive results. Background includes key accounts, and major accounts. Utilized consultative selling techniques to customize products and services in c omplex, multiple-level decision making environments. Areas of Expertise Developed good rapport with clients resurrecting inactive accounts through cons istent sales calls and customer service. Acknowledged for sales excellence on numerous occasions. Increased sales at competitor's expense after assessing competitive market posi tion. Performed outstanding customer relationship management, ensuring educated client s, customized products and services and creative, turnkey solutions. Initiated promotional events and training classes, resulting in increased sales, brand awareness and customer loyalty. Employment History Quality Metal Roofing Inc., Lenore, WV 2008- Present Territory Manager Develop and maintain sales and account management for commercial and wholesale accounts in a three state territory. Quality Air, Columbus, Ohio 2002 to 2006 Sales Engineer Responsible for all consumer sales; Scheduling, assessing clients needs, present ation, closing, and post sales follow up. Raised average sale by more than $1,000.00, placing company as a perennial awar d winner in the Columbus Metro market. Ability to outperform competition and tenacious about making it happen. Airtron, Columbus, Ohio 2000 to 2002 Sales Engineer Sales and account management. Responsible for account retention, new account dev elopment Assist in project management and collections. Top producer, responsible for negotiating several large contracts with retail d epartment store, hospital and institutional developers. Strong relationship and problem solving skills. Excellent product knowledge.
Mid- America Distributors, Ashland, KY 1991 to 2000
Territory Manager/Account Representative Sales and account management, maintaining existing accounts, developing new acco unts and territories. Responsible for the entire selling cycle, prospecting, ass essing clients needs, product presentation, and training. Successfully promoted little known product lines to Architects, Engineers, deve lopers, and institutions leading to several of the largest contracts within the territory. Education Lucasville Valley High School, Lucasville, Ohio 1980 Basic Professional Training Product Sales- Murray and Associates, Columbus, Ohio. 2004 Consumer sales train ing, basic consumer marketing. DISC System- Murray and Associates. Advanced Business to Business sales, Relati onship development, and DISC behavioral profiling. Effective Selling Through Time Management-. John LaPlant. Business to Business Sales Technique, and Time Management Honors Circle of Excellence Awards, Carrier Corporation, Columbus, Ohio Metro Market, 2 005 to 2005. Placed 3rd in product volume, 2nd in product mix (high end product) , 2nd in IAQ product Circle of Excellence Award, Carrier Corporation, Columbus, Ohio, 2004 to 2004 Circle of Excellence Award, Carrier Corporation, Columbus, Ohio Metro market, 20 04 to 2004. Placed 2nd in product volume, 2nd in product mix, 3rd in IAQ sales Circle of Excellence Award, Carrier Corporation, Columbus, Ohio Metro market, 20 03 to 2003. Placed 2nd in product volume, and 1st in product mix.