Teresa A.

Wagner
3074 Sugar Lane
Vienna, Virginia 22181
703-242-0672 (Home) 703-407-1436 (Cell)
tw8f3aa6@westpost.net

OBJECTIVE
My objective is to obtain employment that I may utilize my skills in Office Mana
gement, Accounting, Human Resources and Marketing.
COMPUTER QUALIFICATIONS
Microsoft Office 3 (Word, Excel, and Access), QuickBooks Pro, dBase, Word Perfec
t 10, Internet Explorer and Out Look. Also, Customized Accounting and Energy
Software.
RELATED EXPERIENCE
Pepco Energy Services, Inc. 2007 to 2010 Customer Service Analyst
* Office Administration: Developed spreadsheets for clients and forwarded to th
e customer; which would assist in explaining invoices.
* Collections: Contacted, via phone and email, retail customers once the accoun
ts reached between 1 to 30 days overdue.
One Mile Up, Inc 2006 to 2007 Office Manager
* Office Administration Management: Accounting, AP, AR, Billing, Supplies, mail
, Phone. All Office related correspondence, purchases and procurements.
Law Office of Seaton and Husk, LLC 1984 to 2006 Office Manager
* Payroll: Administrated all aspects of the payroll system. Established payroll
procedures. Maintained employee records. Transmitted all payroll related taxes.
* Accounting: Developed and maintained a double entry accounting system. Mainta
ined all accounts payable and accounts receivable records. Computerized the acco
unting procedures. Reviewed all annual tax documents for accuracy.
* Commerce: Liaison between the Law office, clients and the Federal Motor Carri
er Safety Administration, previously known as the Interstate Commerce Commission
. Explained and advised clients on the rules and regulations of the Federal Gove
rnment pertaining to transportation law. Drafted and transmitted applications fo
r interstate travel.
* Office Administration: Evaluated and made recommendations on the purchase of
office machinery, telephone equipment, copy machines, computers etc. Established
and implemented office procedures for record keeping, personnel benefits, insur
ance and all aspects of company policy. Conducted all prospective employee inter
views for office staff, and made recommendation for employment. Maintained all e
mployee records and files.
Service of Process Agents, Inc. 1984 to 2006 Office Manager
* Accounting: Developed and maintained a computerized accounting system. Custom
ized billing and established monthly procedures for billing clients. Responsible
for of all accounts payable and receivable. Maintained all tax records. Develop
ed requirements for customized billing software and operated the system.
* Commerce: Explained the rules and regulations of the Federal Highway Administ
ration to motor carriers pertaining to the designation of agents. Drafted and fi
led with the FHWA all related forms. Established a working relationship between
the FHWA and the motor carriers. Developed and maintained a detailed database of
all motor carriers utilizing our agents.
* Sales and Marketing: Established and implemented sales and marketing procedur
es. Supervised direct mailings and established bulk mail procedures.