Lucienne Itkin

845-517-0959 * li4185ea@westpost.net
ADMINISTRATIVE ASSISTANT
Professional with 20+ years of comprehensive experience supporting C-Level Execu
tives within internationally recognized corporations. Professionally maintains
confidentiality, exercises independent judgment and decision making abilities an
d interacts well at all levels. Proactive with excellent communication, interpe
rsonal, and organizational skills. Dedicated work ethic. Strengths include Sche
duling/Corporate Recordkeeping, and Confidential Correspondence.
*Microsoft Office (MS Word, Excel, Outlook, PowerPoint)
*QuickBooks, Lotus Notes
*National Professional Certificate in Customer Service
PROFESIONAL EXPERIENCE
RJ Staffing / Adecco / Private Placement - Rockland County, NY 2002-2009
*Worked as a temporary staffer through agencies including R J Staffing and Adecc
o Employment, and in a temporary capacity working directly as an Admin Asst or S
enior Clerk Typist at Home Aides of Rockland, Inc. (2008-2009); Super Conductor
Materials, Inc. (2007); Vinten Equipment, Inc. (2005); and Suffern High School (
2002-2003).
*Skillfully conducted substantial face-to-face and telephone interaction with cl
ients and staff.
*Customized letters, labels and envelopes with Microsoft Word Mail Merge.
*Managed office inventory and re-stocked supplies.
*Familiar with standard office equipment including fax, scanner, multi-line phon
e system, copier, and postage meter.
*Resolved client complaints and problems in a calm, courteous, and efficient man
ner.
Datascope Corp. - Mahwah, NJ 1989-2001
Administrative Assistant for the Cardiac Assist Eng. Dept 1995-2001
*Prioritized daily schedule/calendar and short/long-term activities. For the Di
rector of Engineering.
*Customized and maintained a filing system to expedite tracking documents.
*Prepared reports in PowerPoint presentations.
*Processed the department's time sheets and reconciled receipts for their Expens
e Reports.
*Managed office inventory of the Balloon Pumps.
*Read, composed, and filed e-mails in Lotus Notes.
*Executed internet research projects, organized data in Excel spreadsheets, and
created summary reports.
Administrative Assistant for Marketing & Sales Departments 1991-1995
*Provided administrative support to the Director of Marketing, Marketing Manager
s, Director of Sales.
*Supported 52 Sales Representatives for training and mailed out updated literatu
re.
*Scheduled and coordinated appointments, conferences, teleconferences, interview
, annual and interim performance evaluations, and lunches/dinner, speaking engag
ements and set up itineraries.
*Assisted the Nursing Staff with their training programs.
*Formatted and proof read the Marketing Brochures in Quark Express.
*Prepared reports and PowerPoint presentations for the National Sales Meetings.
Secretary for the Technical Support Department 1989-1991
*Provided administrative support to the Director and Technical Support Technicia
ns.
*Made domestic and International travel arrangements and set up itineraries.
VOLUNTEER EXPERIENCE
Jawanio Health Center - New City, New York 2009 - Present
*Confirming appointments. Use computer program Accumed II.
Northern Services Corporate Office - Monsey, New York 2009-Present
*Make collection calls.
EDUCATION
Computerized Science - Eastwick College, Ramsey, NJ