Brett Gray

bg15b5e8@westpost.net
513 Kent Drive, Lewisville, TX 75067 (972) 345-6045
NETWORK ENGINEER
SUMMARY OF QUALIFICATIONS
7 years of extensive hands on experience in a medium to large enterprise network
, Windows/Linux Systems administration, Cisco Firewall/Router/Switch troubleshoo
ting and Checkpoint Firewall troubleshooting. Designed, installed, configured a
nd maintained complex routed LAN/WAN networks. Directed and coordinated activiti
es for IT support services personnel to ensure IT progresses on schedule and wit
hin budget. Strong general management negotiation, inter-personal, communication
and team building skills. Supervised permanent and contract personnel. Excell
ent communication skills with the ability to interface at all levels. A team pl
ayer who also works well independently. Self-starter.
ACCOMPLISHMENTS
* Experience with hybrid networks containing Checkpoint Provider-1 on Nokia appl
iance, Wireless Access points, VoIP and Cisco equipment, configuring routers and
switches, IPAM tools to configure IP address space. Supported WAN/LAN network s
ystem.
* Saved company thousands of dollars in annual computer desktop support fees by
providing company-wide support.
* Communicates to management the progress and issues that encompass the assigned
IT department. Manages resources within IT effectively and efficiently.
* Established standards and procedures for IT and modifies schedule and plans as
required as well as developed and maintained technical and project documentatio
n while leading quality assurance testing. Juniper IDS, SA2000.
* Used Packet Capture software NMap+ to monitor network for malicious activity.
* Install and troubleshoot Cisco VPN tunnels and remote Cisco router connectivit
y issues
* Implemented VMWare Workstation on end-user desktops to support legacy software
* Configured router and end user workstations with a static IP addressing scheme
PROFESSIONAL EXPERIENCE
BRINKS, INC. 02/2010 - Present
Network Operations Engineer
* Monitor and maintain all servers in the Datacenter.
* Use, manage and improve network monitoring and alerting systems.
* Provide escalation and notification of all business critical issues.
* US and International Internet Circuit Monitoring.
* First line of server troubleshooting.
* Hardware support for servers and NAS devices in the Datacenter and in the Bran
ches (Approx 210 servers and NAS devices in Branches and 190 servers in the Data
center)
* NET backup, Dell IT assistant, IBM Director, SCOM, Solarwinds, Vitalnet, Remed
y and MS operations manger. VMware, Windows 2003 and 2008 server troubleshooting
.
* Identify, troubleshoot and resolve network performance problems.
* Escalate and push network issues to resolutions within Brinks and our customer
s and vendors.
* Maintain and respond to information from security monitoring systems.
* Prepare network systems performance reports and analyze them for potential iss
ues.
* Maintain network infrastructure documentation. Participate in 24X7 call-out ro
tation if required.
* Help organize and maintain internal systems to track issues and resolutions.
* Help others on the Network Operations team as required.
* Server builds and installs, application upgrades, network equipment build and
installation.
* Maintaining hardware serial audits and all server backups in Datacenter/Branch
locations.
* Facilities maintenance (monitoring and management of air conditioning, UPS, ge
nerators, power usage, and running housekeeping checks and national Brinks locat
ions in the US and Canada).
* Facilities provisioning (installing racks, setting up power, installing Ethern
et, fibre and console cabling, remote power and KVM).
* Development of knowledge and skills in network and system administration.

FUSION SOLUTIONS CONSULTANT FOR ERISSON, INC. 11/2009 -

12/2009
Senior Datacom Implementation/Service Engineer
* Juniper Netscreen ISG 208, 1000/2000, Extreme Summit switches, TCP/IP, Securit
y, DMZ, routing/switching, VLAN.
* Configurations and debugging DNS, DNS-secure, FTP, SFTP, SSH, NTP, MTA, DMZ on
Sun Solaris.
* Tasks managing VPN's, managing policies, configuring network troubleshooting/d
ebugging, and documentation.
* Deliverables implementation scripts, technical documentation.
* Firewall design and policy implementation VPN integration planning and impleme
ntation to port it to permanent FW once new HW is received.
* IP/Port mapping to internal NAT'd Service 1B
* DNS service over VPN to operator/3PP
* Knowledge of 2G and 3G network elements, (UTRAN) and protocol (TCP/IP, ATM, SS
7, etc.)
* Excellent understanding of Telecommunications and Data Networking theory.
SORENSON COMMUNICATIONS, INC.
11/2008 - 02/2010
Videophone Installer/Trainer/IP Network/Security Engineer
* Trained customers on the operation of videophone.
* Manage and support cluster file shares, web servers, Sniffer technologies, Sit
e to Site VPN configurations and Remote Access, SharePoint sites, windows 2003/2
008 servers and in house Net applications
* Worked with Sorenson Technical Support and customer to resolve connectivity is
sues.
* Installed videoconferencing device for deaf and hard of hearing end users.
* IP management, SWIP to ARIN and converged architectures, network topology and
routing, VoIP protocols, Cisco Access switches 3500, 3550, 3700 series, Cisco FW
SM, Cisco ACE XML Gateway, Checkpoint NG, Cisco ASDM Gateway configurations.
* Manage the IP addressing and DNS, Customer internet routers/modems for differe
nt types of internet service providers such as DSL, Cable, DS1, bonded DS3, T-1,
and T-3 dedicated lines.
* Implement VPN connections using Juniper NetScreen NS-5GT and NS-500 and NS-5XT
, Edge Router 2800 ISR, 7200 series, SNMP, DMZ configuration and segregation met
hodologies,
* Installed and maintained communications and cable systems on complex telecommu
nications networks.
* Experience with QOS protocols, NAT and PAT, HSRP, Ericsson IP RAN, Jitter, dia
gnosing or turning Quality of Service, and bandwidth by application.
* Experience with gateway protocols, specifically H.323 and SIP, VLAN/VIP config
urations, STP
* Evaluate solutions troubleshooting problems and maintenance infrastructure sys
tems.
UNIVERSAL LAND TITLE OF NORTH TEXAS
03/2008 - 02/2010
IT Specialist/Network Engineer
* Install and configure VPN Client software on end users' desktops, VPN routing
protocols as well as routing protocols BGP, OSPF, EIGRP, RIPv2, and multi-cast t
raffic.
* Worked with different types of Firewalls, especially Juniper and Cisco configu
rations, switches, routing and load balancers F5 including the Cisco 6509x/450x.
* Cisco Security skills ACE/ASA, PIX, IOS, CLI and MARS.
* Maintained and operate corporate network and critical networks, protecting net
work assets.
* SAN Administration, System Security, EMC Storage Area Networks
* Knowledge of protocols and router maintenance/configurations, Cisco Collapsed
Core 6500, 600 series, PBX, IPAM tool.
* Provided support plan and resolution for network and IT issues that occur.
* Aided customers in troubleshooting complex issues and supporting multi-vendor
products.
* Maintained network connectivity, availability, and security.
* Used NMap+ packet capture software to check for un-necessary ports opened and
check for vulnerabilities.
* Implemented VMWare Workstation on end-user desktops to support legacy software
.
* Installed Host Based Intrusion Systems on host. Created honeypots to trap una
uthorized users.

NORTH|WEST DATA GROUP, LLC.

Network Analyst
01/2003 - 03/2008
* Designed and recommended telecommunication infrastructure and select ideal net
work solution based on customer requirements and needs.
* Build and modify systems to meet project and user requirements.
* Installed, integrated and configured of WAN/LAN hardware and SONET network en
hancements to include ensuring interoperability between internal and external sy
stems.
* Provided Checkpoint firewall on Nokia Appliance and security policies that are
enforced on the router as a set of rules and exceptions by using IP tables and
filters. IPSec and SSL VPN experience.
* Recovered lost or encrypted files. Restored data and network security.
* Provided network penetration testing to find potential security gaps on router
's security policies. F5 Load-Balancers.
* Installed Snort Intrusion Detection System on servers to prevent un-authorized
entry.
* Used NMap+ to scan for vulnerabilities in Local Area Network and inbound vulne
rabilities
* Configure NetApp Cache appliance to store frequently visited sites for a faste
r browsing experience.
* Provided private ip network address scheme based on number of departments a co
mpany had and made sure it was a contiguous network.
* Setup Storage Area Networks (SAN) to mirror data to a remote location which ke
pt data safe in case of a disaster.
* Set up Point-to-Point and Frame Relay end points using DLCI's and network addr
esses. Juniper SA2000 and Juniper IDS.
* Install E-Trust sign-on client and password synchronization on Windows Server
2003 and
* Install TripWire on hosts to monitor un-authorized changes on servers/hosts, S
YSLOG and Cisco ACS and ASA.
* Hardened workstations and servers by turning off un-necessary services and pro
cesses to prevent them from being used in an outside attack.

EDUCATION
Bachelor of Science Degree in Network Management
04/2009 - Present
Colorado Technical University
Colorado Springs, CO
Associate's Degree of Applied Science in Computer Information Systems 09/199
9 - 06/2001
Portland Community College
Portland, OR

TECHNICAL SKILLS
* Networking: Troubleshooting IP networks, CCNA Certification, LAN/WAN Technolog
ies, Routing Protocols, Ericsson IP RAN, Checkpoint VPN, Checkpoint FW-1, F5, F
oundry, HP and Cisco VoIP. Juniper IDS, SA2000.
* Configuration of Cisco Enterprise Routers: Cisco 7200, 10008 ESR, 12000/12816
GSR, Juniper M320, T1600, Cisco ASA, Cisco FWSM, 6500, 6000, switches 3500, 3550
, 3750 series.
* Cisco Specific Technologies: Cisco Routing Protocols (IGRP, EIGRP, RIP version
1 & 2, OSPF, BGP, VRRP, HSRP, ACE/ASA, PIX, MARS, IOS and CLI), Switching Proto
cols such as VLAN, VTP, STP, TCP/IP, Cisco Internetwork Troubleshooting, Cisco I
nternetwork Design, Advanced Cisco Router Configuration, Cisco LAN Switch config
uration, Cisco VOIP experience, Cisco PIX, ASA Firewall configuration, Cisco ACE
, Cisco ACE XML gateway, Cisco 7513s Cisco 6500s Cisco CSS 5/7 content switch co
nfiguration. Computer Telephony Integration utilizing Cisco. Troubleshoot comple
x IP telephony and contact center problems.
* Systems: Microsoft Server 2003/2008 Configuration, VMWare Server/Workstation c
onfiguration, HP OpenView Management Software, Sniffer ProNetwork Analyzer Layer
2 and Layer 3, Configuration and installation of Linux, Mac OS X, Windows XP/Vi
sta on client computers.
* Hardware Experience: Installation, troubleshooting hardware problems on Macint
osh, PC, and Linux computers and remote access support via remote host software,
i.e. (Logmein, Microsoft Remote Desktop, Hamachi).
* Software Experience: Solarwinds Network Management Software, HP OpenView, Mic
rosoft Office, Adobe Photoshop, SQL Server 2005, QuickBase Database Management,
RamQuest Software, Cisco VPN Client. Experience with PC based tools and products
such as Excel, Visio or PowerPoint.
* Languages: Visual C++, Visual Basic, Javascript, Java, HTML, SQL queries, WAN
/LAN network, Information Technology Management
* Enterprise Service Management: Software installation procedure for UNIX/Linux
and Sun Solaris systems; EMC Storage Area Networks; Installed and maintained Sun
Solaris/ Unix/Linux application servers, updated software and hardware as requi
red; maintained security for Sun Solaris/Unix/Linux systems; some support for en
d users as needed. EMC Storage Area Networks and Clarion Cluster Systems