JAMES E.

LANSBERRY, PCI
1499 Chaparral Way, Oceanside, California 92057 Telephone (760) 945-4493
OBJECTIVE
Loss Prevention Manager/Supervisor/Investigator
EDUCATION
Reid Interview & Interrogation Class
San Diego, California
2003 -- Obtained certification Wicklander Zulawski Interview and Interrogation C
lass
Anaheim, California
2002 -- Obtained certification
Ingersol Rand Corporation -- Schlage Locks
Anaheim, California
1999 -- Primis certification University of Maryland, Satellite School
Bamberg Federal Republic of Germany (U.S. Army)
1977 - 1979 -- Associate Degree in Law Enforcement
Rush Henrietta High School
Henrietta, New York
1973 - General Diploma
EXPERIENCE
Technical
Supervised and initiated the installation and use of CCTV in the detection of di
shonest employees and shoplifters. Use of DVRs/NVRs for remote surveillance/vide
o review of internal investigations. Document and maintain digital media eviden
ce for future criminal prosecution/archive of internal Loss Prevention records.
Maintain procedures used to utilize EAS tagging system. On a regular basis, per
form cash register, safe, promotions, layaway, and fire/safety audits.
Management
Provided training to loss prevention detectives and investigators. Scheduled ag
ent/investigator hours and maintained yearly budget for man hours per store requ
irements. I successfully maintained a Loss Prevention budget for equipment/perso
nnel. Manage, control, coordinate and delegate retail/food and beverage loss pre
vention tasks. I have had direct authority over security operations personnel.
Advise and assist Director of Operations regarding selection, training, evaluat
ion, promotion and discipline of field personnel. Coordinate special assignment
s (surveillance, internal investigation, covert shops, etc.) on a case by case b
asis. I implemented the new hire orientation training program for loss preventio
n/security personnel.
Communication
Keep management abreast of audit/investigation results. Contact with suppliers
regarding camera system maintenance, lock and key maintenance and improvements/u
pkeep of equipment. I have provided cash handling training for retail and food
and beverage employees. This included detection of counterfeit bills and fraudul
ent credit cards. Contact with law enforcement and legal system in regards to ap
prehensions and court appearances including writing of arrest reports. Training
of store personnel for fire safety, store robbery, and shoplift hotlines.
WORK EXPERIENCE
LEGOLAND California Resort, LLCR January 1999 to Present
1 LEGOLAND Drive
Carlsbad, CA 92008
Jan Mahoney, Director of Operations - (760) 918-5445
LEGOLAND California Resort is a theme park geared for children 2 to 12 years of
age. This park contains 9 specialty retail shops, 15 restaurants and various sa
tellite retail and food carts throughout the park. During peak season (Mid June
through Early September), there would be approximately 1,300 employees working.
All internal theft investigations, Administrative investigations are initiated
and completed through the Loss Prevention department.
January 1999 - Present - Loss Prevention Supervisor
Duties/accomplishments: Developed Park wide loss prevention policy; established
cash handling and cash shortage procedures; installed current CCTV throughout a
dministration building (16 cameras) and have continuously added CCTV to the Park
(retail, food and beverage and admissions areas); established Crime Stoppers Ho
tline; developed 45 minute loss prevention overview orientation for all newly hi
red employees; established Leadership course for detection of employee theft for
supervisory personnel; train all cash handling employees on detection of counte
rfeit currency, checks, credit cards, travelers checks; trained security personn
el for loss prevention (shoplift) duty; set up civil demand collection procedure
; set up and maintain key control policy park wide; responsible for training app
roximately 15 security personnel, both uniform and plain clothes in bomb threat
procedures, civil disturbance, biochemical dangers, suspicious packages, alarm r
esponse; and general Park/facility security and loss prevention. Developed and
maintained Park Emergency Response trailers.
I assisted in the design and installation of CCTV at Madame Tussauds Hollywood a
nd Madame Tussauds Las Vegas. I traveled overseas in 2007 to assess Loss Prevent
ion procedures for LEGOLAND Parks located in Gnzburg Germany, Billund, Demark an
d Windsor, England.
Lucky Stores Inc. September 1995 December 1998
6565 Knott Avenue
Buena Park, CA 90622
Leon Boeglin, Director of Loss Prevention
September 1995 - May 1996 - Loss Prevention Agent
May 1996 - September 1996 - Senior Loss Prevention Agent
September 1996 - 1999 - Loss Prevention Supervisor - San Diego, Orange and River
side Counties, Las Vegas, NV
Securco Inc. July 1992 August 1995
7170 East McDonald #4
Scottsdale, AZ 95253
James Meader - Director of Operations- (619) 469-2369
July 1992 - November 1992 -- Store Detective
November 1992 - February 1993 -- Sr. Store Detective
February 1993 - October 1993 -- Regional Investigator for Southern California an
d Arizona
October 1993 - August 1995 -- Loss Prevention Operations Manager, California
1991 - 1992 Marshalls Department Stores-Loss Prevention Agent-Multi-Stores
1989 - 1991 Ames Department Stores-Internal Investigator
1987 - 1989 Hills Department Stores-Shoplift Agent
1980 1987 Gold Circle Dept Stores Shoplift Agent/Investigator
1978 - 1980 CID (U.S. Army) (MOS 95D)
1975 - 1978 Heavy Equipment Operator, U.S. Army
Awards & Certifications
National Emergency Response and Rescue Training Center (NERRTC) in cooperation
with Department of Homeland Security (DHS) and Office of Domestic Preparedness (
ODP) November 2004- Threat and Risk Assessment Course Obtained Certificate
 NERRTC-DHS-State and Local Government Coordination Preparedness (SLGCP) Februar
y 2005-Ehanced Threat and Risk Assessment Course-Obtained Certificate
ASIS Board Certified - PCI since 2003
C.E.R.T.-Community Emergency Response Team Train the Trainer Course 2003 Certi
ficate of Completion
American College of Forensic Examiners International, Inc. 2003 - Certificatio
n
American Board for Certification in Homeland Security 2003 CHS Level III
Member- Preparation and Response Team DHS
ASIS Member 2000-present
Pacesetter Award - 1995 - Securco Inc.