Stephanie Shoffner

Burlingame, CA 94010
415 515-4872
HR Administrator/Office Manager - MBG ESA, Redwood City, 8/08 - 6/10
* Directed/managed the daily operations of 4 private OB/GYN corporations.
* Provided operational; scheduling; staffing; supervised 6 employees.
* Developed system to track and reduce overtime by 50%.
* Implemented Health Savings Accounts to reduce employer costs.
* Interfaced with physicians and Sequoia Hospital medical vendors on new physic
ian accounting, EMR, facilities lease, and office remodel.
Professional Organizer - Clear Space, Burlingame, 1/04 -7/08
* Identified, assessed, and disseminated options to improve client's clutter ma
nagement techniques.
* Developed on-going relationships with clients to Influenced their use of gree
n organizational tools.
Director of Operations - Linda Arrillaga & Associates, Inc., Mountain View, 12/0
0-12/03
* Directed/managed the daily operations of 40 language professionals and 3 staf
f employees.
* Supported CEO in cultivating/maintaining on-going relationships with IT compa
nies on language tutoring programs, recreational and cross cultural activity opt
ions for families of HIB Visa employees.
* Managed professional/office staff, benefits programs, and accounting function
s.
* Increased profits 10% as IT companies reduced HIB Visa employees.
Trainer/Performance Consultant - Citibank, N.A., San Francisco, 7/93-2/00
* Partnered with senior/line managers in the development/design of training cou
rses to address specific gaps in employee knowledge.
* Facilitated monthly training courses for commercial lending, sales coaching,
and new employee orientation across the U.S.
* Created and wrote bank-wide communications to support new initiatives.
* Conducted cost/benefit analysis of training options.
* Facilitated the coaching/mentoring relationships of ten INROADS interns with
line managers.
Education:
* UC Berkeley Extension, Candidate for Human Resource Management Certificate. C
ourse work includes Employee Relations, Talent Management & Workforce Developmen
t, Total Compensation
* B.A., Economics, University of California, Berkeley
Wellness Programs/Leadership:
Lead Guide - Critical Mass Health Conductors, 2008 - present
* Mentor and monitor the wellness activities of 20 Guides in 4 Bay Area Countie
s.
Community Peer Trainer - Kaiser Permanente, 2008 - present,
* Facilitate wellness workshops, "Caring for Your Family's Health", 2008 - pres
ent
Member - Planning Committee, AACHAC, 2006-2010
* Volunteer Day of Event Soul Stroll Health Walk, 2006 - 2010
* Universal Sisters Conference 2008. Recruited candidate for health recipient o
f the year, and 2 physicians for workshop presentations.
President, San Francisco Chapter, Jack and Jill of America, Inc., 2005-2007
* Leader of executive board and 40 mother members.
* Supported special events including Beautillion gala, educational and communit
y health workshops.