Professional Documents
Culture Documents
Koklas
4439 Hobbs Drive, La Canada, CA 91011 * 818.952.0185
SUMMARY OF QUALIFICATIONS
* Over thirty years of retail experience in Brick and Mortar, Wholesale, and Int
ernet Companies specializing in Home Furnishings and Ready-To-Wear.
* Superior organizational ability, detail oriented, effective in delivering pres
entations that generate new business.
* Skilled in implementing ideas from initial concept through successful completi
on for major profitably.
* Diplomatic and assertive in dealing with people.
* Proven management skills in a fast-paced environment.
* Familiar with Internet systems in a start-up company.
* Extensive experience in merchandising within internet retailing, physical reta
il store, and repping company.
PROFESSIONAL EXPERIENCE
Pacific Sunwear, Anaheim, CA Vendor Services Manager
2007 - Present
* Supervise a department responsible for ensuring timely shipments from manufact
urers and tracking warehouse deliver.
* Ensure 95% complete deliveries of $20 million to $100 million weekly receipts.
* Interact with manufacturers (local/overseas), merchants, warehouse, finance, a
nd IT departments.
* Prepare weekly reports to top management regarding missed and incomplete deliv
eries by area.
* Prepare weekly analysis of overall vendor compliance results for top managemen
t.
* Oversee the Advance Shipping Notice process.
* Compile and analyze the issues by vendor.
* Trouble shoot issues for the warehouse.
* Prepare monthly reports of advance shipping notice and vendor compliance issue
s by vendor.
Dilbeck Realtors, La Canada, CA (www.robkoklas.com) Realtor
2004 - Present
* Service the Foothill community, representing clients with sales reaching $4M i
n residential and commercial properties.
* Employ exceptional marketing techniques/tools and customer service/support in
assisting clients reach their investment goals, using the latest technology.
* Market property through design campaigns that fit the area and current marketp
lace through creativity and tactical agility.
* Design and produce direct mail postcards, property flyers, property brochures,
newspaper advertising, and internet marketing to reach targeted audience.
Mikasa, Southern CA Account Executive / Manufacturer's Representative
2000 - 2008
* Responsible for Robinson's-May and Meier & Frank divisions of May Corporate, a
-store chain, and all retail accounts in Southern California.
* Developed the business to a $5M level.
* Conducted weekly communication with General and Divisional Merchandise Manager
and held weekly meetings with China, Crystal, and Silver Buyers and Robinson's-
May/Meier & Frank.
* Analyzed sales at Robinson's-May/Meier & Frank (including planning/refining th
e Mikasa assortment; analyzed performance promotions/catalogs; identified trends
and monitored/managed shipments/backorders; maintained stock levels.
* Analyzed structure of profitable performance in sales, gross margin and turnov
er for Robinson's-May/ Meier & Frank; controlled inventory/markdowns to plan.
* Organized staff responsible for managing the servicing of Robinson's-May/Meier
& Frank in training and display.
* Conducted quarterly "Training Seminars" at Robinson's-May/Meier & Frank for al
l sales associates and bridal consultants.
* Worked with Bridal Director, Robinson's-May/Meier & Frank, to identify bridal
trends; ensured/maintained stock levels; organized and participated in bi-yearly
Bridal Fairs.
* Worked with Robinson's-May/Meier & Frank's distribution center in handling the
writing of "special orders" for china, crystal, and silver. Coordinated, manag
ed, and reviewed all Mikasa stock returns.