Glendale, CA 91210 (213) 280-6413 lm9a164c@westpost.net PROFILE: a Enthusiastic, motivated and proven performer with extensive knowledge and expe rience in Retail Sales Management and the Fashion Industry a Use of company resources to maximize operational effectiveness and communicati ons a Committed to providing a positive atmosphere with exceptional employee morale and impeccable customer service a Maintain high standards of visual presentation a Competitive Gymnast for eight years with continued Coaching after retiring fro m Team a Experienced in the production of, and participated in fashion events, runway a nd photo-shoots EXPERIENCE: Martin + Osa, Assistant Store Manager Americana at Brand, Glendale, CA, 11.09-6.10 a A concept brand owned by American Eagle Outfitters, Inc., that offered Men and Woman's clothing and accessories, of which included high-end third party vendo r's a Maintained the highest standards of Customer Service and Visual Presentation a A staff consisting of 15 - 20 employee's in a 7,000 square foot store a Increased the store sales and conversion to achieve bonus plans consistently, along with recognition for increasing store KPI's to top performance out of 28 stores company-wide a Worked with numerous Stylists and Personal Shoppers to create both profitabili ty and free advertising for the brand. Kate spade, Supervisor Pasadena, Century City and Glendale, CA, 5.08-8.09 a Collaborated with different teams and functions across the company through all levels to achieve successful store openings a Worked with Store Manager to create, develop and retain talent for synergy wi th=in the entire team. a Enhanced and built the brand with a clear and communicative understanding of design and product strategy a Maintained customer focus and service by proactively growing and maintaining a loyal client base a Executed strategies for business through authenticity and accountability beyon d daily practices Coach, Leatherwear Inc., Assistant Store Manager Chicago, IL , 2.06-8.07 a Increased stores overall numbers year-to-date in sales volume by 40%, convers ion 125% and units per transaction 93% a Areas of responsibility in selling and service, human resources, operations, m erchandising and inventory a Awarded company wide sales recognition from District Manager and Corporate of fice Ann Taylor, Part-Time Stock, Management Responsibilities St. Louis, MO, 7.05-12.05 a Developed and implemented improvements in operational efficiencies a Responsible for operations, stock, sales, visual merchandising and training of newly hired associates Ann Taylor, Full Time Sales, Manager In Training St. Louis, MO, 1.00-3.03 a Recommended for Internal Client Advisory Panel with Corporate Headquarters in New York City a Promoted to management a First employee to achieve over $500,000 of sales in one year a Trained in D.C.E. (Delighting Client Experience) program Lee J. Boutique, Assistant to Store Owner Ladue, MO, 8.04-7.05 a Designed and executed interior layout of newly opened High-End Boutique a Developed and maintained consistent clientele a Hired and trained sales staff a Maintained steady record of 50% month-over-month sales growth a Worked with numerous Vendors to accommodate Customer demand and Company budge t accordingly Cole Haan, Key Holder Plaza Frontenac, Frontenac, MO, 3.03-8.04 a Achieved monthly sales plan on regular basis with consistent multiples a Detected and handled internal theft occurrence a Maintained large clientele list a Assisted in recruitment and training FGILA - Currently an active member of FIGLA (Fashion Group International Los Ang eles), CA Klarfeld Real Estate Inc. - St. Louis, MO, 2002-2005, Commercial and residential Real Estate Investment Gems N' Trends, Trading Co. - St. Louis, MO, 2006 Esprit De Corp. - St. Louis, MO, 1998, Sales Associate EDUCATION: American School of Real Estate, St. Louis, MO, 2003 Meremac Community College St. Louis, MO, July 2000 a Concentration in Communications and Psychology