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Lia Kay Miller

660 Caruso Avenue


Glendale, CA 91210
(213) 280-6413 lm9a164c@westpost.net
PROFILE:
a Enthusiastic, motivated and proven performer with extensive knowledge and expe
rience in Retail Sales Management and the Fashion Industry
a Use of company resources to maximize operational effectiveness and communicati
ons
a Committed to providing a positive atmosphere with exceptional employee morale
and impeccable customer service
a Maintain high standards of visual presentation
a Competitive Gymnast for eight years with continued Coaching after retiring fro
m Team
a Experienced in the production of, and participated in fashion events, runway a
nd photo-shoots
EXPERIENCE:
Martin + Osa, Assistant Store Manager
Americana at Brand, Glendale, CA, 11.09-6.10
a A concept brand owned by American Eagle Outfitters, Inc., that offered Men and
Woman's clothing and accessories, of which included high-end third party vendo
r's
a Maintained the highest standards of Customer Service and Visual Presentation
a A staff consisting of 15 - 20 employee's in a 7,000 square foot store
a Increased the store sales and conversion to achieve bonus plans consistently,
along with recognition for increasing store KPI's to top performance out of 28
stores company-wide
a Worked with numerous Stylists and Personal Shoppers to create both profitabili
ty and free advertising for the brand.
Kate spade, Supervisor
Pasadena, Century City and Glendale, CA, 5.08-8.09
a Collaborated with different teams and functions across the company through all
levels to achieve successful store openings
a Worked with Store Manager to create, develop and retain talent for synergy wi
th=in the entire team.
a Enhanced and built the brand with a clear and communicative understanding of
design and product strategy
a Maintained customer focus and service by proactively growing and maintaining a
loyal client base
a Executed strategies for business through authenticity and accountability beyon
d daily practices
Coach, Leatherwear Inc., Assistant Store Manager
Chicago, IL , 2.06-8.07
a Increased stores overall numbers year-to-date in sales volume by 40%, convers
ion 125% and units per transaction 93%
a Areas of responsibility in selling and service, human resources, operations, m
erchandising
and inventory
a Awarded company wide sales recognition from District Manager and Corporate of
fice
Ann Taylor, Part-Time Stock, Management Responsibilities
St. Louis, MO, 7.05-12.05
a Developed and implemented improvements in operational efficiencies
a Responsible for operations, stock, sales, visual merchandising and training of
newly hired associates
Ann Taylor, Full Time Sales, Manager In Training
St. Louis, MO, 1.00-3.03
a Recommended for Internal Client Advisory Panel with Corporate Headquarters in
New York City
a Promoted to management
a First employee to achieve over $500,000 of sales in one year
a Trained in D.C.E. (Delighting Client Experience) program
Lee J. Boutique, Assistant to Store Owner
Ladue, MO, 8.04-7.05
a Designed and executed interior layout of newly opened High-End Boutique
a Developed and maintained consistent clientele
a Hired and trained sales staff
a Maintained steady record of 50% month-over-month sales growth
a Worked with numerous Vendors to accommodate Customer demand and Company budge
t accordingly
Cole Haan, Key Holder
Plaza Frontenac,
Frontenac, MO, 3.03-8.04
a Achieved monthly sales plan on regular basis with consistent multiples
a Detected and handled internal theft occurrence
a Maintained large clientele list
a Assisted in recruitment and training
FGILA - Currently an active member of FIGLA (Fashion Group International Los Ang
eles), CA
Klarfeld Real Estate Inc. - St. Louis, MO, 2002-2005, Commercial and residential
Real Estate Investment
Gems N' Trends, Trading Co. - St. Louis, MO, 2006
Esprit De Corp. - St. Louis, MO, 1998, Sales Associate
EDUCATION:
American School of Real Estate, St. Louis, MO, 2003
Meremac Community College St. Louis, MO, July 2000
a Concentration in Communications and Psychology

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