Mohammed Muktar Khan

25654 Franklin Ave, Hayward CA 94544 EMAIL: khanfiji@gmail.com

(510) 888-9112
RESULTS-ORIENTED BUILDING STRATEGIC LEADERSHIP WITH UTMOST CUSTOMER SATISFACTION
OBJECTIVE
Looking for a career position to contribute my strong interpersonal skills by se
rving in diverse population where professional experience and education will be
a wealth for the organization.
PROFESSIONAL SUMMARY
* Coordinated multiple schedules, events, and meetings with employees, clients
, and contractors.
* Able to prioritize and multitask in high-pressure environment.
* Meticulous organizer with strong attention to detail and follow-ups.
* Professional and friendly demeanor with clients in person and over the phone
* Ensure proper coverage of work schedules.
* Accustomed to taking the initiative, and generally require minimal to no sup
ervision.
* Excellent time management and organizational skills.
* Proficient in windows XP, Microsoft Word, Excel, PowerPoint, and Outlook.
EDUCATION
California State University, East Bay (CSUEB)
Bachelor of Science in Business Administration, in March 2005
GPA in major 3.7/4.0
CHABOT COLLEGE, Hayward CA
A.S in Fire Science (Fire Prevention Inspector), May 2010,
PROFESSIONAL EXPERIENCE
FEDERAL U.S. CENSUS BUREAU, Pleasanton, CA A
pril 2010 to July 2010
Field Enumerator
* Conducted interviews in a diverse community and collected quality data for US
Census Bureau.
* Systematically scheduled assigned work and followed standard operating pr
ocedures
* Adhered to strict rules regarding participant confidentiality
* Successfully worked with other research team members and was awarded as t
he best team player
* Accomplished highest production by generating over 10 million dollars of
funds in seven weeks.
* Helped the Supervisor in coordinating daily assignment and operation.
* Managed emergency situations and made critical decisions
TOP BRASS BUILDING SERVICES, San Jose, CA
2008-2010
Independent Contractor/Supervisor
* Responsible for supervising and coordinating the entire cleaning tasks of ja
nitors and
contractors in four cities; Hayward, Union City, Fremont, and Pleasanton.
* Maintained several cleaning contracts by providing professional service a
t each location..
* Handled and resolved all service issues with the client, employees, and c
ontractors.
* Provided training for new workers and contractors.
* Systematically scheduled and followed-up on projects with the deadlines.
 * Oversee overall maintenance and service work in several
OAKWOOD WORLDWIDE, Hayward, CA
2007- 2008
Quality Control Inspector/Field Service Rep
* Successfully inspected and administered corporate housing properties in t
he entire Bay Area.
* Effectively communicated with clients and associates using written and ve
rbal communication.
* Managed difficult and emotional customer situations and responded properly
to their needs.
* On a daily basis, assisted in coordinating and scheduling of about 5-6 tr
uck drivers and about
10-15 housekeepers for different projects.
* Everyday reviewed exceptions report and logged all the problems for follo
w-up.
* Maintained "Gold Standard Exception Log" on daily basis at 100% for Ins
pection reports.
* Continuously looked for ways to improve quality and promote efficiency in
the company.
TRUJOBS CONSULTING, LLC. Hayward, CA
2005- 2007
Office Manager
* Fully responsible for managing consultants, contractors, and employees.
* Continuously interviewed and recruited consultants for direct-hire and proje
ct oriented contracts.
* * Administered employee health, medical, and dental plans.
* * Handled entire accounting, payroll, filing and bookkeeping records.
* Did reviewing and approving personnel-related actions including promotion
s, terminations,
salary increases, probation, and bonus payments.
* Responsible for creating and implementing training programs for Software
Developers.
CALIFORNIA STATE EASTBAY UNIVERSITY (CSUEB), Hayward, CA 2004
-2005
Computer Lab Technician/Supervisor
* On daily basis served and assisted over 100 students as Computer Lab Technic
ian
* Planned and coordinated Lab activities, solved problems, and maintained al
l the stations.
* Handled daily lab operations including opening and closing of two Computer L
abs. .
* Helped Lab Coordinator and assisted the students with technical problems.
* Scheduled and announced lab schedules, events and important news for compute
r lab users.
HONORS AND ACTIVITIES
* Successfully completed leadership workshop.
* Achieved Gold Standard Award for Quality Control Inspection.
* Played for district soccer tournament
* Volunteer teacher and social service coordinator for non profit organization
s.
* Participated as a member of Student Academic Services in Cal State Universit
y, East Bay
* Held membership in Boys Scouts Association.
* Successfully arranged and conducted inspection in a mixed occupancy Industr
ial Building
TRAINING
 * Intermediate and Advance Outlook Time Management,
* Handling Hazardous Chemicals
* Promoting Safety at all times
* Cisco Certified Network Associate (successfully completed all four modules)
REFERENCES
Bruce Maze, Supervisor, Top Brass Building Services, San Jose, CA
Cynthia Resendes, Field Crew Leader, U.S. Census Bureau, Pleasanton, CA
Klaus Zalinskis, Fire Prevention Instructor/Inspector, Chabot College, Hayward,
CA