Michelle L.

Wingo
14231 Lookout Point Road
Midlothian, VA 23112
Marshall1210@comcast.net
804-639-3201 a" Home
804-869-6661a" Cell
Objective To secure a challenging Human Resource position that will allow me to
utilize my strategic staffing, innovative and analytical planning skills.
Professional Experience
Department of Social Services, Human Resource Management, Richmond, VA
09/2007-Present
Human Resource Senior Consultant
aProvide advance consultative services, training and technical support to staff
and 40 local department agencies regarding all aspects of human resources
aAdvise and coach Directors on employee labor relations, grievance and disciplin
ary issues Recommend solutions to managers on unusually complex and difficult pr
oblems
aProject Manager for the automated Recruitment Management System, decreased days
to fill by 15%, improved quantity, quality and diversity of applicant pools
aCreate metrics and outcome reports for senior management a" scorecard, classifi
cation reports and cost to hire
aProvide training and implementation of on-boarding succession and workforce pla
nning, improved process through use of advanced statistical and economic theorie
s and technology
Various consulting firmsa"(Circuit City, Ingenco, Amerigroup), Richmond, VA
6/2006-9/2007
Senior Human Resource Consultant
aDeveloped, produced and analyzed recruiting trends, HR strategies and procedure
s
aCompiled hiring and diversity reports, created staffing strategies and reportin
g metrics
aProvided employee relations, generalist coaching and consultation for senior ma
nagement
aRecruited technical, engineering, financial, medical, marketing and executive p
rofessionals
aNegotiated lower fees with various recruiting organizations; researched, analy
zed and resolved grievances
Wachovia Corporation, Richmond, VA
11/2005-06/2006
Project Manager for Recruiting Solutions (Supported 10 Managers)
aRecruited and sourced sales and management professionals for the general bank
aCreated comprehensive compensation and global benefit packages for senior manag
ement candidates
aSaved the company $5,000 annually by coordinating career fairs for 3 states
aProvided employee relations and generalist advice and coaching
aMonitored and coordinated workforce and succession plan for Senior Management
Wachovia Corporation, Richmond, VA
09/2003-11/2005
Mid-Atlantic Recruiting Manager
aFull-cycle recruiting for exempt and non-exempt positions, filled 35% more requ
isitions within 9 months; resulted in over 1500 external hires and 1000 internal
transfers and promotions
aAdvanced consultative skills used to strategize with 6 Regional Presidents and
Directors, implemented recruiting strategies for VA, MD and DC. Lead a team of
20 HR professionals
aNegotiated with managers and employee representatives to circumvent potentially
undesirable precedents in relation to employee benefits and treatment. Integrat
ed labor relation concerns into the HR program, ensured that deadlines were met,
and resolved complaints and grievances
Philip Morris, USA, Richmond, VA
07/2001-09/2003
Human Resource Manager, Diversity & Engagement
aProgram Coordinator for Thurgood Marshall and United Negro College Fund Foundat
ions. Recruited, trained, and placed graduates
aIncreased employee retention by 15% within 18 months; resulted in 30% increase
in hiring of people of color and 47% of women hired by consulting and guiding VP
as and General Managers on diversity and staffing issues
aInvestigated, mediated disciplinary actions; along with conducting grievance he
arings
aAdvise management with interpretation and application of collective bargaining
agreements
aCollaborated with Organizational Development Department on workforce analysis a
nd succession planning for sales and marketing. Retained 90% of high potentials
Philip Morris, USA, Richmond, VA
02/1999-07/2001
Manager of Operations Recruiting (Cabarrus, NC & Richmond, VA)
aTrained and developed a team of 10 professionals to recruit and staff two major
manufacturing centers for the Operations division consisting of 2000 employees
aHired over 100 exempt employees that included 40% diversity hires.
aImproved union relations developing strategic recruiting program and comprehens
ive inventive programs
Miller Brewing Company, (owned by Philip Morris Companies) Milwaukee, WI
02/1997-02/1999
Employee Relations Manager
aCollaborated with managers and union stewards to examine and determine job comp
etencies and develop overall recruitment strategy. Participated in grievance mee
tings and discussions; developed innovative initiatives that improved communicat
ion and productivity by 15%
aAnalyzed and resolved grievances, researched and determined direction based on
union contracts
aParticipated in administrative hearings, investigated allegations and unfair la
bor violations
aSuccessfully hired 25 employees with 40% diversity
aServed as liaison and advisor for Thurgood Marshall Foundation, recruited, trai
ned and placed Interns and co-ops from the program through out the Philip Morris
Companies
Senior Corporate Recruiter
aCreated, and executed a global recruiting plan that increased diversity by 35%
within 6 months; along with saving the company $50,000 in housing fees
M&I Data Services, Brown Deer, WI
02/1994-02/1997
Manager of College Relations
aLead, coached and developed a staff of 15 to implement a national recruiting an
d diversity strategy; successfully recruited over 150 technical professionals an
d over 300 interns and co-ops with 25% increase in people of color and women
Salem Services, Schaumburg, IL
07/1990-01/1993
Client Relations Coordinator
aRecruited and trained new employees; calculated management aides for clients
Marshall Fields, Vernon Hills, IL
01/1988-06/1990
Assistant Recruiter
aRecruited and trained sales and management staff, improved retention rate by 30
% and increased sales by 25% by implementing cross selling
Training & Development
*March 2009 Behavioral Interviewing training- DDI
*July 2009 Executive Coaching and Communication classes
*July 2009 Succession Planning Methodology- Society of Human Resources Managemen
t
Awards
May 2009
National Associations of African American Financial Professionals
Presentation-aCareer Path & How to Negotiatea
Urban League- BEEP
Presentation- aHow to select your Careera
Education Master of Science University of Wisconsin-Whitewater, Wh
itewater, WI 53190
Bachelor of Arts Degree University of Wisconsin-Whitewater, Whitewater, WI
53190
References
Available Upon Request