Professional Documents
Culture Documents
Milkshakes (Dependent on type of machine that restaurant has) Apple Pies, Fruit Bags, Donuts and Muffins
q Cup is placed under dispensing nozzle. Correct flavour is selected q © Checks that Donuts, Muffins and Brownies are defrosted correctly prior
q Draw valve is pulled down. Milkshake is dispensed to the fill line to being served
q Ensures handle is snapped back. Excess is scraped off using the rim q © Product is checked to ensure it is within secondary shelf life
q Cup is capped securely q © Product is discarded at the end of the secondary holding time and
recorded as waste
Hot drinks q © Muffins, Fruit Bags, Donuts and Brownies are placed in separate bag to
hot food
q Cup is placed under the dispensing nozzle q © Sufficient Muffins, Donuts, Brownies, Apple Pies and Fruit Bags are
q © Drink is dispensed. Checks to ensure drinks are filled to the fill line available as
q © Tea bag is placed into cup prior to filling with water business dictates. Display is replenished as required
q © Drink is capped securely. q © Checks that tongs and display cabinet are in good condition
q © Bubble is pressed to indicate drink: Cappuccino, Latte, etc q Checks Sweet Treat bags available. (Sweet Treats must be bagged for
q © Condiments given as requested, including stirrer, milk and/or sugar. both eat in and takeaway orders).
Drinks carrier used where appropriate
q Number of checkboxes achieved /38. (80% needed to pass). % © All Critical Factors passed? (All required) Y / N Date:
Observer’s Name: Trainee’s Name:
Observer’s Signature: Trainee’s Signature:
©2010 McDonald’s. 187775. March 2010. The Golden Arches logo and i’m lovin’ it are trade marks of McDonald’s Corporation and its affiliates.