NHAN HO

402 Marble Arch Ave, Unit 2, San Jose, CA 95136

nha5686c@westpost.net (408) 421-5309
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Objective: Position of Technical Support where I can provide support for the dep
artment and managers by utilizing my executive experience in computer structured
hardware and challenging myself to perform tasks of increasing complexity.
EDUCATION:
San Jose State University - San Jose, CA 8/2001
Major: Bachelor of Science degree in Computer Engineering
QUALIFICATIONS:
* Strong leadership and analytical skills.
* Interacts effectively in both technical and management levels.
* Experienced within applications supporting the PC industry in CPU's, chipset,
graphic IC and Processors.
* Ability to understand various technical aspects of system design such as hardw
are design, BIOS, CMOS, system compatibility and thermal issues.
* Capable of debugging hardware and software issues.
* Excellent knowledge and highly skilled in presentations and technical writing
skills.
* Proficiency in computer systems such as: ORCAD, View logic, C/C++, Microsoft V
isual Basic, HTML, Assembly Language, Windows 95/98/2000, Concept of Operating S
ystem, Embedded System Design in Assembly and Digital Design.
PROFESSIONAL EXPERIENCE:
Ernie Liquor & Winery, Los Gatos, CA 03/04 - 06/10
Owner/ Manager
* Supervise incoming and outgoing products shipment, and placing orders with var
ious vendors.
* Exceptional knowledge of product lines and merchandise pricing techniques.
* Complete knowledge of applicable laws, rules, regulations and/or policies and
procedures.
* Deep knowledge of payroll processes and procedures.
* Remarkable knowledge of principles, theories, and practices of purchasing good
s and services.
* Strong ability to use basic/business math to solve problems.
* Remarkable ability to supervise others by assigning/directing work; conducting
employee evaluations, staff training and development, taking appropriate discip
linary corrective actions, making hiring and recommendations.
* Profound ability to evaluate information against a set of standards.
Belkin Networking Escondido, San Jose, CA 07/03 - 02/04
Networking Specialist
* Provided customers with pre-sales supports applications, specifications, and i
nstallations for 11b and 54g.
* Provided customers with support and guidance on setting up wireless routers.
* Prepared and conducted presentations on the latest technologies and modificati
ons on all Belkin wireless products.
* Provided support and answered all questions pertaining to sale and technical s
upport to customer's branch associates.
JPA Electronics Supply, Inc. Santa Clara, CA 06/01 - 04/02 Field Applica
tion Engineer
* Experienced with customer technical support on pre-sales and post-sales relate
d to IMAGING chips included Image Scaling, Machine Vision, and Frame Memory Cont
rollers.
* Provided a pre-sales support which includes designing and giving technical pre
sentations to customers and Field Applications Engineering.
* Performed and demonstrated training sessions and answered technical questions
through emails and phones conferences for FAE and customers.
* Performed post-sales activities which included debugging customers' technical
issues for applications lab and customers sites.
* Directed Factory Applications Engineers to performed and handled problems dire
ctly with customers advised other organizations to assists if necessaries.
* Developed programs to test products and assisted customers with Evaluation Boa
rd.
* Knowledgeable with promotions strategies and marketed surveys.
* Skillful in advertisings for new released products and marketed to customers.

MKNET Corp, Santa Clara, CA 7/00 - 6/01

Hardware Application Engineer
* Tested and debugged IrDA transceivers and developed tests circuits for Transce
ivers.
* Developed and designed a technical document which includes user manuals and da
tasheets.
* Performed view logic to draw circuits schematics, created net lists, and runs
simulation.
* Performed hardware tools such as Digital Analyzer and Oscilloscope to debugs t
est transceivers.
* Researched ways to integrated IrDA and Bluetooth in one system.
* Researched on LED, PD, and how it can best suites specifics transceivers.
NEC Electronics, Santa Clara, CA
Technical Application Engineer 11/99 - 7/00
* Provided support to customers with varieties of products such as Memory, Micro
processor, ASIC, and LCD.
* Supported NEC's Tools which includes C Compiler, Assembler, Integrated Debugge
r, and Hardware Tools.
* Designed and developed applications used at 8-bit Mirco for RoboRacer.
* Designed, tested, and supported hardware and software development environments
.
* Developed software packages for Roborace2000 used Visual Basic.