Oro Valley, AZ 85737 * 520-366-7022 * lda5bc86@westpost.net
PROFILE Solutions-focused, professional with significant experience in all elements of s upply chain, sales, consulting, change management, manufacturing operations, ret ail, P&L and executive management. Analytical problem solver with a proven trac k record of streamlining processes to enhance efficiency, drive growth, and acce lerate revenue gains. Excel at leading teams to exceed expectations. Dynamic, hands-on professional. Team player with solid communication, motivational, and interpersonal skills. Adept at public speaking, education and training. A pro , with real, hands-on, practical, broad based business knowledge. CAREER TRACK BCB LLC BISBEE/TUCSON, AZ Owner 2008-Present Consultant for local small businesses, specialize in cost management/containment , developing financial controls and implementing financial management using leas t total cost methods and low cost MS Office based tools. Part time general cont racting to recondition, repair, refurbish and stage homes for sale. SCHWAN'S HOME SERVICE SIERRA VISTA, AZ Customer Service Manager 2009-2010 Outside home delivery responsible for selling a variety of frozen foods to new a nd existing customers throughout an assigned route sales delivery area. Lead the unit in truck load sales and generating new customers. ABC LOCK & GLASS INC - WSV LLC SPARKS, NV President/Owner 2002-2008 ABC was Northern Nevada's largest locksmith and commercial re-glazing company. WSV LLC developed, sold and implemented supply chain integration software for sm all retail and service businesses. In both companies directed sales, customer service and daily operations. Managed human resources, front and back office ac tivities; very proficient at accounting and finance. * In 3 years increased ABC sales 171% to $2.75 million, net profit from (0.4%) t o 7.5% and customer satisfaction from 75% to 98%. Reduced employee turn-over by 50%. * Implemented WSV software (point-of-sales, purchasing, inventory and accounting integration) for 17 clients in 4 years. * Conducted public and private education seminars/classes for Resource Planning, Supply Chain Management and point-of-sales accounting for small business. ASPECT DEVELOPMENT ZURICH, CHE Senior Director/General Manager, Aspect Development Europe 1998-2001 Aspect Development was the leading provider of disparate systems' integration so ftware, electronic component content, e-commerce and B2B component solutions. O wned P&L for European operations. Sold, delivered, and implemented systems thro ughout 11 countries. Supervised a direct staff of 35, including sales, pre/post sales, and technical support. * Executive consultant and global product Manager for Strategic Procurement deci sion support product group. * Conducted public and private seminars on Change Management, specifically incor porating Six Sigma, TQC, JIT and Lean Manufacturing concepts and methods with As pect Development and its alliance partners' products and services. * Introduced new Strategic Procurement product worldwide via public seminars, pr ess presentations, printed and electronic media; achieved over $25 million sales year one. * Directed Aspect product integration with major Decision Support, ERP, and Lean Systems, including SAP, PeopleSoft, Harris, JD Edwards/Oracle, and BPCS. Page 2 of 2 LEE DAPPER 520-366-7022 * lda5bc86@westpost.net CAREER TRACK ASPECT DEVELOPMENT-Continued Senior Director, Aspect Development Corporate 1996-1998 Project Director and Product Manager for the development and successful global l aunch of Aspect's Strategic Sourcing product line. Trained consultants, custome rs, and sales associates; as executive consultant conducted press conferences, c ustomer and affiliate seminars; designed product user documentation and implemen tation methods; * Surpassed Strategic Sourcing sales goals by over 40% and captured 50 new custo mers in two years. * Successfully directed and completed the first product implementation; fully fu nctional eight months after launch. * Selected to join Aspect Chairman's Club every eligible year. SYSTEMS SOFTWARE ASSOCIATES (SSA) PLEASANTON, CA Account Executive/Director of Client Services, Western US 1992-1996 SSA lead the market in AS400 based ERP software solutions. Directed pre and pos t sales activities, domestic and international, including clients in Russia, Chi na, Mexico and Argentina. Personally managed, as Account Executive, 23 key acco unt implementation teams including Campbell Soup, HP and Genentec. Directly sup ervised 45 consulting and technical personnel. Initially hired as Project Manag er, as such, completed 8 successful BPCS implementations. 3 Time President's Cl ub member. CHAMBERLAIN MANUFACTURING NOGALES, MX Sr. Director Materials/Procurement 1987-1992 Chamberlain, a nearly $1 Billion maquiladora (twin plant) in Nogales Sonora Mexi co, manufactured more than half of the world's garage door openers and periphera ls. Responsibilities included planning, logistics, inventory, warehousing, sched uling, traffic, and shop floor activities. Personally lead purchasing efforts, supervised suppliers, and served as a key member of a customer service team; dev eloped Chinese supplier network resulting is 30 to 40% component cost reduction. * Successfully instituted Just-In-Time production/inventory planning and procure ment. Enhanced to Lean Manufacturing. * Successfully implemented BPCS ERP in 9 months, project had imbedded Six Sigma and TOC. Outstanding results: 35% total cost reduction; improved inventory turn s from 2.5 to 52; reduced time-to-market 60%; maintained under 1% returns; reduc ed cycle time from 22 to 2.4 days; created supplier partnerships with Chinese an d domestic vendors. Previously served as materials director at Allied-Signal Aerospace, materials ma nager at Intel Corporation and manufacturing manager of Burr-Brown Research Corp oration. Part-time graduate and undergraduate University of Arizona instructor. Veteran US Army. CREDENTIALS B.S., Business Administration; Minor, Electrical Engineering, Northern Arizona U niversity Certificate, Advanced Business Management, University of Arizona Certificate, International Management, Said Business School, Oxford University CPIM, American Production and Inventory Control Society Certificate, Theory of Constraints, AGI-Goldratt Certificate, Total Quality, W. Edwards Deming Institute Certificate, Six Sigma and CIM, Motorola Institute Licensed General Contractor, State of Nevada