Profile: A Caring, patient, motivated Certified Nurse Assistant who demon

strates a solid work ethic and achieves goals by combining determination and ini
tiative.
Objective: A position assisting nurses in providing exemplary care for the el
derly and disabled to include assistance with activities of daily living.
Education: Palm Beach Community College, Palm Beach Gardens, Florida. Associa
te in Liberal arts. 1997.
Pennsylvania Department of Health, Pennsylvania
Certified Nurse Assistant. 2010
Center for Arts and Technology, Brandywine Campus, Coatesville, PA Currently en
rolled in a Licensed Practical Nursing Vocational Program.
Experience:
Developmental Enterprises Corporation, Norristown, PA
Direct Service Personnel June 2008 to Present
Assist individuals with developmental and mental health disabilities in managing
their activities of daily living. Assist, record and manage funds in accorda
nce with individualsa goals. Participate in a variety of leisure activities wit
h clients in order to increase community integration. Monitor and record all c
lientsa activities and expenditures. Dispense and record prescription medicatio
n. Drive an eight-person van.
George Krapf School Bus, Glenmoore, PA
Bus Aid September 2007 to June 2008
Accompanied Disabled Children in the morning and afternoon to and from school fr
om Malvern to Philadelphia.
Compass Service Group, West Chester, PA
Administrative Assistant June 2004 to June 2005
Assistant to VP of Sales and CEO of Building Maintenance Company. Conducted col
d calling to prospective business customers. Start up and maintenance of ACT! D
atabase for business development purposes. Conducted training and inspection se
rvices as well as general maintenance at customer locations. Provided daily tim
e-keeping records from proprietary database. Conducted interviews of prospectiv
e employees and records gathering to substantiate prior employment.
Staff Management, Tequesta, FL
aTempa January 2000 to February 2004
Provided administrative and customer service support to high speed internet serv
ice provider. Provided dispatching, appointment scheduling and customer service
for HVAC service company. Provided customer service, order entry and telemarketi
ng services to Health and Beauty Catalog company. Provided accounting, administr
ative and customer support services to business phone manufacturer and clientele
.
APAC Teleservices, Boynton Beach, FL
Customer Service Representative October 1996 to December 1999
Provided customer service and support to United Parcel Service (UPS) customers.
Achieved a daily call rate of 100-140. Chosen Team Mentor within 30 days of star
t in "live" call mode. Received call-quality ratings of 95% and above throughout
the duration employment. Completed four- week corporate UPS customer service tr
aining.
A Moment's Notice Home Health, Jupiter, FL
Home Health Aid January 1992 to October 1996
Provided personalized assistance to the elderly and disabled in pursuit of a lif
estyle as unaffected by disability as possible. Worked with varied occupational,
speech and physical therapists to facilitate client progress and practice of pr
escribed therapies.