Donna L.

Nunnelley
dna6946c@westpost.net
1501 Brakefield Dairy Road Lot 45 (205) 384-0716 Home
Jasper, Alabama 35503 (205) 544-7998 Cell

Objective: A position in a retail environment utilizing my experience, training,

and knowledge of customer service and inventory controls.
Summary: * Over fifteen-years progressive experience in the areas of customer se
rvice; including five-years lower & upper management positions.
* Adept at both oral and written communication. Interact effectively with indiv
iduals of all levels.
* Computer literate - can quickly learn new software.
* Skilled at encouraging others and developing rapport with customer and employe
es.

Experience: * Managed retail store; interviewed, hired, & trained employees.

* Was instrumental in increasing sales and customer volume over previous year.
* Planned and prepared work schedules, assigning employees to specific tasks; in
cluding merchandise displays & advertising copy.
* Supervised employees engaged in sales work, taking of inventories, reconciling
cash with sales receipts, keeping operating records and preparing daily record
of transactions.
* Ordered merchandise and prepared requisitions to replenish merchandise on hand
.

Employment: Dolgen Corporation Jasper, Alabama

Store Manager March 2006 to July 2007
* Coordinated inventory reconciliation weekly, clearing transactions sheets mont
hly, and maintained approved payroll budget on a weekly bases.
Walgreens Jasper, Alabama
Assistant Manager November 2005 to March 2006
* Responsible for nightly deposits, assigning employees tasks, and maintained as
signed department.
Dolgen Corporation Jasper, Alabama
Assistant Manager October 2004 to November 2005
* Managed day-to-day operation of retail store; including staffing, merchandisin
g, and sales according to guidelines and procedures.
Lowe's Jasper, Alabama
Returns Clerk January 1999 to August 2003
* Recorded information pertaining to merchandise to be returned to manufacturer
because of defects, incorrect type or amount of merchandise.
Wal-Mart Jasper, Alabama
Department Manager June 1994 to December 1998
* Trained workers in store policies, department procedures and job duties.
* Recorded delivery of merchandise, compared record with merchandise ordered and
reported discrepancies to control costs and maintain correct inventory levels.

Education: Dolgen Corporation Birmingham, Alabama

Manager Training School October 2006
 Saint Clair County High School Odenville, Alabama
Diploma

References: Available upon request