OBJECTIVE: Experienced professional with highly developed training, motivational
and presentation skills, seeks to develop a succ essful new career in education. EDUCATION Salem State College, Salem, MA - May 2010 Bachelor of Liberal Studies in American Studies: Minor in Education Graduated with Honors; Cum Laude St. Petersburg Jr. College, St. Petersburg, FL - December 2000 Associates in Arts CERTIFICATION Passing score on MTEL Communication and Literacy Educational Licensure in process WORK EXPERIENCE Server, Grassfields Restaurant, Andover, MA (February 2008 Present) Work effectively as a team member in a busy, fast paced environment Ability to utilize problem solving skills to ensure an enjoyable and friendly a tmosphere Provided excellent customer service in a professional manner and guaranteed sat isfaction of food quality Asst Store Manager, Starbucks Coffee Company Boston, MA (Oct 2003 Dec 2007) Support the store manager in supervising and directing the work force and in co aching and developing employees (hiring, training, evaluating, scheduling). Instructor/Trainer of the Starbucks Experience Course which is a required cours e across all levels of the Starbucks organization Instructor/Trainer of Learning Coach Course which is a peer Train the Trainer p rogram Instructor, LifeLinks, Inc No. Chelmsford, MA (Sept 2002 Oct 2003) Responsible for planning and implementation of course curriculum based on the i ndividual needs of the participates Evaluated courses and activities for differentiated instruction to ensure that each individual was challenged to learn necessary life skills based on their abi lity Introduced individuals to social interaction through community field trips Student Teaching Practicum, Pinellas County Schools, FL SY2000-2001 Community Involvement; Responsible for coordinating and participating in various volunteer projects such as Operation Troop Support, local park clean up, answer ing telephones for PBS, Gift basket give-a-ways, and raising money to help suppo rt Camp Sunshine. COMPUTER SKILLS Microsoft Office (Word, PowerPoint, Excel) Internet/E-Mail MAC / PC Letters of recommendation available upon request REFERENCES 1. Isobel Gioia (978) 360-3606 Student Information Officer, Greater Lawrence Technical School 2. Salvatore Marchese (978) 914-6208 Associate Scientist, Momenta Pharmaceuticals, Cambridge MA. 3. Lora McSherry (978) 374-1131 Attorney at Law, Phillips, Gerstein and Channen, L.L.P. Haverhill, MA .
It Is Commonly Believed That Learning Is Enhanced Through The Use of Technology and That Students Need To Develop Technology Skills in Order To Be Productive Members of Society