St. Louis, MO 63123 (314)729-7604 lindalennon@att.net Objective To obtain a position that will allow me to utilize my skills in order to make a contribution to the efficiency of a company. Skills Summary ♦ Written Correspondence ♦ Scheduling ♦ Appointment Scheduling ♦ General Office Skills ♦ Sales ♦ Front Office Opera ♦ Customer Service ♦ MS Word ♦ Computer Savvy ♦ Retinal Photography ♦ Multi-line phone ♦ MS PowerPoint Education ITT Technical Institute, Arnold, MO Associate of Applied Science Degree in Criminal Justice Anticipated Graduation Date: June 2011 Employment History Convergys Arnold, MO August 2009 - May 2010 Sales Agent ♦ Call center agent for national wireless carrier ♦ Assisted customers with billing and service issues Home Health Worker St. Louis, MO August 2008 – June 2009 Volunteer ♦ Cared for family member through lengthy illness ♦ Acted as patient advocate during doctors’ visits Trans Am Trucking Olathe, KS April 2007 - June 2008 Driver-OTR ♦ Transported refrigerated goods cross-country ♦ Maintained excellent record for on-time pick-ups and deliveries US Express Enterprises Chattanooga, TN February 2006 - Dec ember 2006 Driver-OTR ♦ Transported textiles cross-country ♦ Maintained vehicle and log book to Department of Transportation standards University Hematology St. Louis, MO August 2005 – Novem ber 2005 Receptionist ♦ Opened and closed office ♦ Collected and reconciled patient co-payments
Kindred Hospital St. Louis, MO February 20
05 – May 2005 Unit Secretary ♦ Transcribed and carried out doctors’ orders ♦ Trained new employee on duties of position Barnes Retina Institute St. Louis, MO July 2003 – May 2 004 Receptionist ♦ Collected and reconciled patient co-pays ♦ Opened and closed satellite facilities Stamford Ophthalmology Stamford, CT December 1998 – May 200 3 Receptionist 2002 - 2003 ♦ Maintained patient demographic information; obtained referrals for service ♦ Performed as needed the duties of all three positions Optician 2000 – 2002 ♦ Manufactured and sold thousands of dollars in prescription eyewear per mon th ♦ Kept shop stocked with lens blanks, frames, and sunglasses Medical Assistant 19 98 – 2000 ♦ Performed diagnostic tests, such as retinal photography, and corneal topog raphy ♦ Screened patients for multi-doctor practice