Manager, IT. Manager IT Program Mgt, Senior IT Project Manager, Manager/Special Projects with 15 years experience looking for a Middle Management position.
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Manager or IT. Manager IT Program Mgt or Senior IT Project Manag
Manager, IT. Manager IT Program Mgt, Senior IT Project Manager, Manager/Special Projects with 15 years experience looking for a Middle Management position.
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Manager, IT. Manager IT Program Mgt, Senior IT Project Manager, Manager/Special Projects with 15 years experience looking for a Middle Management position.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as TXT, PDF, TXT or read online from Scribd
Miami Springs, Florida 33166 305-884-8244 thaf549e@westpost.net SENIOR IT PROJECT MANAGER IT & IS Deployment / Integrations Change & Crisis Management / ISO / ITIL LAN/WAN / Business Systems Analysis Networking / Vendor Coordination End-User Support / Budgets I delivered small and large IT projects on time and budget that improved business processes, performance and productivity. With expertise in strategic project planning and implementation in complex technological environments, I have worked with startups and Fortune 500 firms. With a strong attention to detail, I ensure things are done right the first time. I excel in: Implementing systems that improve efficiencies and effectiveness of internal processes Diagnosing system inefficiencies and creating technical solutions Managing large-scale hardware/software deployment projects Building effective relationships with both internal/external customers and end-users Establishing and maintaining strong vendor relationships EDUCATION: MBA in Finance with honors Florida International University MS, Managed Information Services (MIS) with honors Florida International University BS in Human Resource Management New School for Social Research Currently pursuing PMP Certification (est. completion 11/2010). I am also trained as an ISO 9000 Auditor/Lead Auditor and have taken courses in Project Management for Professionals, Project Management for Software Developers, and System Development Methodology. TECHNICAL PROFICIENCIES ITIL Certification Certified Novell Administrator (Netware 3 & 4), Microsoft Certified Professional (NT 4.0), Microsoft Certified Systems Engineer (NT 4.0), and Certified International Configuration Manager, and International Software Configuration Manager. CAREER HISTORY Director of Operations, Phones2Go, LLC (small telecom startup), 2009. Accepted short-term assignment to create business/marketing plans. Designed and coordinated development of store front/kiosks. Recruited all staff. Project Lead, Carnival Cruise Lines ($5.2B cruise line), 1997 to 2009. Led all major hardware deployments and life-cycle maintenance. Oversaw computer acquisitions, modifications, software deployment, end-user support, and vendor relations. Defined standard configuration for 8,800 PCs. Led 15 staff and $2M hardware/software budget. Director, Information Systems, The Panda Project (computer design startup), 1995 to 1997. Managed servers, routers, and PCs. Administered 150-node combined Novell/Microsoft/Cisco LAN/WAN. Relocated IT infrastructure and upgraded LAN. Installed, configured, and maintained corporate firewall. Led team of five and $400K budget. Earlier: Sr. Instructor, CompUSA. Systems Analyst (Consultant) Palm Beach County Public Health Unit. Consultant, Nuclear Power Industry, trained licensed/non-licensed operators on plant operations / casualty control.