Adkins, TX 78101 H 210-649-3326 C 210-392-6466 dgac3160@westpost.net CAREER SUMMARY Results-driven professional with strong background in general management, sales, marketing and distribution. People-oriented leader who builds strong corporate culture. Decisive strategic operator driving revenues and managing growth. A history of progressively increasing responsibility for effectively managing personnel, operations and sales performance. Specific expertise in the following: * Time Management * Retail Merchandising * Trusted Advisor * People Oriented, Relationship Builder * Leadership Abilities * Meeting Sales Goals * Effective Training * Inventory Management * Problem Solving * Increase Product Placement and Sales PROFESSIONAL EXPERIENCE Sherwin-Williams, Cleveland, OH 1998 - Present An $8 billion manufacturer, distributor and retailer of paints and protective coatings operating in all 50 states, Canada and Latin America. Sales / Service Representative 2001 - Present Manage the $4 million, San Antonio, Austin territory for the Wal-Mart account, which is the largest retail chain nationwide. Areas of responsibility include inventory, merchandising, promotional events, product plan-o-grams, training, equipment maintenance, and customer resolutions. * Exceeded yearly sales goals by 11% in 2005. * Recognized for Top Paint Sales Improvement in the Northwest District in 2005. * Exceeded yearly sales goals by 9% in 2004. Sales / Service Representative 1998 - 2001 Managed the $3 million, Corpus Christi territory for the Wal-Mart account. * Completed Professional Selling Process I & II seminars, resulting in achieving improved sales performance and increased effectiveness of management-level presentations. * Realized 20% Sales Improvement Goal in 1999. * Recognized as Top 20% of Sales Representatives for exceeding sales by 20% over yearly goal. * Won the 1999 Presidents' Club Award and received a prestigious trip based on sales, profit attainment and exemplary job performance. * Exceeded yearly sales goals by 7% in 2000. Super K-Mart, San Antonio, TX 1986 - 1998 A $2 billion retail store operating in 50 states. Assistant Manager 1997 - 1998 Ensured store operations. * Maintained assigned areas up to current company guidelines resulting in a more shopper friendly environment. * Trained and developed teams of up to 20 members to better serve customers through product knowledge and service. * Communicated with store and district management team to identify and implement practices that helped drive sales and profits resulting in higher store performance. Department Manager / Merchandiser 1986 - 1997 Provided daily operation of assigned department. * Consistently implemented all company standards, policies and procedures resulting in better store sales performance, lower shrinkage, and higher customer satisfaction. * Monitored merchandise presentation, stock levels, price and date integrity issues ensuring merchandise was readily available and priced competitively. * Trained and developed all team members within areas resulting in good "secret shopper" scores and reduced customer complaints. EDUCATION Business Courses San Antonio College, San Antonio, TX High School Diploma Poth High School, Poth, TX TRAINING PEERS, World Class Selling Skills (by SEI) Sherwin-Williams, Cleveland, OH Sherwin-Williams Professional Selling Process I & II Seminars Sherwin Williams, Cleveland, OH Super K-Mart On-Site Management Training Course Super K-Mart Stores, San Antonio, TX AWARDS Hustle Award, 2009 For Drive, Persistence, and Infectious Attitude, Inspiring Others to Do More Presidents' Club, 1999 For exemplary sales and job performance; Rated in the Top 20 Sales Representatives for Sherwin-Williams Total Sales Force