CINDY L.

ROBINSON
13536 St. Paul Ct., Hartland, MI 48353
Cell: (810) 772-8695
Email: dbltrblcindy43410@yahoo.com

QUALIFICATIONS
Accomplished ISO/TS16949 Lead Auditor with significant experience in the quality
industry. Trained ISO14001 Internal auditor, and ISO18001(Health & Safety). B
ackground includes developing quality systems to ISO9000 /TS16949 standards. Pr
oven leadership capabilities and organizational skills coupled with an extensive
ability to pay particular attention to detail. Skilled in quality, staff super
vision, problem solving, troubleshooting, computer software. Proficient with al
l ISO9000/TS16949 standards. Extensive knowledge in health and safety programs.
SKILLS
ISO/TS Standards , ISO/TS Audits , APQP & PPAP, Quality Procedures , ISO14001, I
SO18001, CAPA Log, SPC, 8D, 5Why, ECN, RFQ, Problem Solving, Gage R&R, Microsof
t Office, MS Word, MS Excel, MS PowerPoint, MS Access, MS Front Page, MS Outlook
, Adobe Programs, Lotus Notes, HTML, Desktop Publishing, Clemex Micro-Harness Te
ster, Rockwell Tester, Leco Carbon Tester, AutoCAD R14, CMI Software (XRF Machin
e), Visual Manufacturing (MIS)
PROFESSIONAL EXPERIENCE
KELLY SERVICES (CFI Medical Inc.)
2010
Quality Systems
• Prepare and maintain quality documentation including Quality Manual, Standard Op
erating Procedures, Work Instructions, Forms, and RFQ’s (Engineering requests for ch
ange).
• Coordinate all internal audit activities (FDA regulations) including preparation
, submission, follow-ups, and recommended corrective action.
• Evaluate problems as a result of Internal Audits/Customer complaints, initiated
follow-up on any necessary corrective actions, and maintain CAPA Log and files.
Accomplishments
- Lead Auditor of the Audit Team, and revised audit forms.
- Revise Production Meeting minutes to include quality issues.
MAGNA ELECTRONICS
2006-2008
Quality Systems Group Member/Environmental, Health, Safety Coordinator
• Lead Auditor over audit team, which received TS16949:2002 registration in Novemb
er 2006, on its first try.
• Coordinate all internal audit activities (TS16949/ISO14001) including preparatio
n, submission, follow-ups, recommended corrective action, job audits, and doc au
dits.
• Supervise, maintain, and prepare all quality documentation including Quality Man
ual, Procedures, Work Instructions, Forms, Quality Records, Engineering Specs, M
aintenance Records, Safety Training, and Training Records. Maintain MSDS book.
• Supervise, maintain, and prepare all EH&S documentation including Procedures, Wo
rk Instructions, and Forms. Maintain MSDS book.
• Track and maintain all accident reports and logs, and accident investigation.
• Responsible for all medical supply orders (First Aid kits, safety glasses, glove
s, etc.).
• Responsible for all employee safety and environmental training that is required.
• Program Manager for Safety Committee and Ergonomics Committee.
Accomplishments
- Placed on Nissan team to help pass Nissan audit, very knowledgeable in J
apanese philosophy in business.
- Magna Health, Safety and Environmental Conference 2008 1st Place winner
of “Best in Class†presentation.
- Revised EH&S procedures and records to improve performance.
- Member of Kaizen Visual Improvement Committee.
BODYCOTE THERMAL PROCESSING 2004 – 2006
Quality Tech
• Coordinated all internal audit activities (ISO-9000/TS16949) including preparati
on, submission, follow-ups, recommended corrective action, job audits, and doc a
udits.
• Supervised, maintained, and prepared all quality documentation including Quality
Manual, Procedures, Work Instructions, Forms, PFMEA’s, Control Plans, Process Flows
, PPAP submission, SPC, Quality Records, 8D’s, customer concerns, Engineering Specs,
Maintenance Records, Safety Training, and Training Records. Maintained MSDS bo
ok.
• Prepared and maintained RFQ's and purchase orders, prepared all accounts receiva
bles to turn into payroll.
• Responsible for calibration of lab equipment (microhardness tester, Rockwell’s, Lec
), and preparation of parts for testing (cutting, mounting, polishing) on Microh
ardness tester and Rockwell Tester.
• Responsible for receiving parts, creating shop orders, creating certifications,
creating shippers, billing, and filing of shop orders.
• Health and Safety coordinator for plant, responsible for H&S training, audits, a
ccident reporting and investigation.
Accomplishments
- Lead Auditor over audit team, received QS-9000/ISO-9001:2000 registratio
n in 2004 on its first try.
- Revised PPAP package submitted to customers.
P&J INDUSTRIES, INC.
2000-2001
Quality Assurance Manager
• Coordinated all internal audit activities including preparation, submission, fol
low-ups, and recommended corrective action.
• Supervised, maintained, and prepared all quality documentation including Quality
Manual, Procedures, Work Instructions, Forms, PFMEA’s, Control Plans, Process Flows
, PPAP submission.
• Assisted in satellite locations in preparation to QS9001 standards for third par
ty registration.
Accomplishments
- Lead Auditor over Audit Team, which received QS-9000 registration in Dec
ember 2001 on its first try, and training of new auditors.
- Lead Quality representative for the Advanced Quality Planning Team.
- Implemented Corrective Action system, revised Quality Documentation, and
company newsletter.
- Trained Shipping Department on new database.

EDUCATION
TS16949:2002 Lead Auditor Training – OMNEX International
QS9000 Lead Auditor Training – OMNEX International
Automotive Core Tools – The PIC Group
Customer Specific Requirements – The PIC Group
Drill Deep & Wide Training for GM – The PIC Group
FMEA Training – Performance Group
Reliability & Maintainability – Performance Group
Quality Operating Systems – Performance Group
Hazardous Waste Management Training – Lion Technology
Spill Response Training, DOT (Department of Transportation) Train the Trainer, I
SO 14001 Internal Auditor, 18001 Compliance Training USA – Occupational Health & Saf
ety Assessment Series (OHSAS), EPCRA 302-312 Emergency Planning & Notification/R
eporting Requirements, EPCRA 313 Tri Threshold USA, Hazardous Waste Training USA
, DOT Hazmat Regulations USA, Ergonomics Committee Training, Ergonomics Program
Manager Training – MSI (Magna Services International)
Microsoft Classes (Access, Word, Excel, PowerPoint, Front Page, HTML, Outlook) – Aba
cus II
High School Diploma – Clyde Senior High School