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Dzaidi Daud, MBA

5706 Thomas Road, Fort Smith, Arkansas 72016


ddbf13d4@westpost.net Mobile: (479)-353-2368
HEALTHCARE MANAGEMENT PROFESSIONAL
Chief Executive Officer ~ Chief Financial Officer ~ Hospital Administrator
Assistant Vice President for Financial Services ~ Program Director, Acute Rehab
Center
Experience includes supervision and management of:
* Medical Staff
* Nursing Department
* Behavioral Health Therapy Department
* Business and Billing Department
* Materials Management
* Performance Improvement Department
* Need Assessment/Intake Department
* Utilization Review Department
* Marketing Department
* Medical Records * Laboratory
* Pharmacy
* Recreational Therapy Department
* Outpatient Clinic
* Dietary/Food Service Department
* Maintenance Department
* Education Department
* Human Resources Department
* Social Services Department

SELECT ACHIEVEMENTS
Hospital Operational Experience:
* Supervise and responsible for Booneville Community Hospital USDA grant for new
hospital construction (16.9 million)
* Responsible for 2 clinic-hospital affiliation (private practice to rural healt
h clinic)
* Responsible for establishing and budgeting for 2 Behavioral Health Units at Bo
oneville Community Hospital ( Acute Behavioral Health Unit and Crisis Residentia
l Program Unit)
* Establish the Central Scheduling program at Booneville Community Hospital
* Supervise and prepare Counseling Associates Inc. annual agency budget ($9.7 mi
llion)
* Responsible for the financial well being of 46 Counseling Associates Inc. prog
rams
* Supervise 10 Financial Services Department and Information System staff member
s
* Oversee daily operations of general ledger, accounts payable, and payroll staf
f
* Prepare work papers as needed for annual agency audit
* Schedule and coordinate the annual agency audit
* Responsible for Annual Operational Budget (including account receivable and ac
count payables) over 7.5 million dollars and Capital Budget (over 3 million doll
ars) for the entire hospital including Vista Health, Fort Smith Psychiatric/Beha
vioral Health Outpatient Clinic. Supervise 140 medical and non-medical staff mem
bers
* Responsible for the hospital day to day clinical and non clinical operations
* Responsible for Annual Operational Budget (including account receivable and ac
count payables) over 11 million dollars and Capital Budget (over 4 million dolla
rs) for the entire hospital including all satellite facilities. Supervise 264 me
dical and non-medical staff members
* Responsible for operational budget and daily operations of the Acute Rehab Uni
t. Supervise lead 28 medical and non-medical staff. Assisted in the development
of Cardiac Rehab marketing strategies, reviewed operating budget and proposed ne
w operating budget for FY 1999
Leadership Experience:
* Participate in developing policies and procedures necessary to the efficient o
peration of Counseling Associates Inc., more specifically the business areas
* Provide technical assistance to all levels of management at Counseling Associa
tes Inc. on understanding and interpreting financial reports
* Maintain compliant 401 (k) plan for the agency, including working with the Thi
rd Party Administrator
* Participate with Human Resources at Counseling Associates Inc. and make recomm
endations to senior management or Board of Directors for, Life Insurance, Dental
Insurance, Health Insurance, Long-term disability Insurance, Professional liabi
lity Insurance, General Liability Insurance, Property Insurance, Automobile Insu
rance, and Workers Compensation.
* Chairman of the Vista Health Fort Smith Governing Board
* Responsible for the development of the mission and strategic planning for the
hospital
* Developed annual operational budget and hospital (inpatient and outpatient) re
venue projections
* Chairman of the Vista Health, Fort Smith JCAHO task force.
* Chairman of Vista Health, Fort Smith Medicare/Medicaid survey task force.
* Negotiates and purchase supply equipment, medical supplies and food items. Str
eamlined the hospital's internal purchasing and requisition procedure. Reduced p
urchasing turn around time from estimated 14 days to 8 days.
* Daily working relationship with Western Arkansas Counseling & Guidance Center
Inc. and St. Edward's Mercy Medical Center.
* Responsible for physician recruitment and grant writing.
* Successfully recruited three physicians.
* Responsible for Outpatient "Rehabilitation Services for Persons with Mental Il
lness" (RSPMI) program billing and receivables. Reduced the RSPMI account receiv
able by 49%.
* Mercy Health Inpatient and Outpatient Services task force member, involve in e
stablishing outpatient dialysis centers, outpatient day clinic centers, and outp
atient behavioral clinics
* Responsible for contract negotiation with commercial insurance
* Negotiates, purchase and supply equipment. Streamlined the hospital's internal
purchasing and requisition procedure
* Developed Energy Efficient Committee, which reduced the utilities expense by 1
5% in two months
* Collected, processed, and analyzed data for Due Diligence during the affiliati
on between HSCMC and St. Joseph's Regional Health Center.
* Presented reports to the Board of Directors of Mercy Health of South Arkansas,
Arkansas State Senators and State Representatives, Malvern Chamber of Commerce,
and Malvern city officials.
* Chairperson of the Nursing Computer Charting Committee, overseeing the applica
tion of computer paperless charting at the hospital.
* Responsible for HSCMC Labor Management Survey, development of financial, and e
mployee productivity proposals.
PROFESSIONAL EXPERIENCE
Booneville Community Hospital
Booneville, Arkansas 8/2007 - Present
Chief Executive Officer
* Responsible to board of directors and community for all hospital finances, ope
rations and services.
* Transitioned management of hospital from a management company to a fully indep
endent, self-managed corporation.
* Began and completed construction of new, state-of-the-art hospital (capacity 5
2 beds) with specialty clinics, full surgery, labs, radiology, cafeteria.
* Opened satellite clinics to support admissions and clinic/service referrals.
* Planned and currently in process of converting old hospital facility into a 4
suite Rural Health Clinic, 10 bed Acute Crisis Behavioral Health unit and a 15 b
ed Crisis Residential Behavioral Health Unit.
* Eliminated inefficient and costly business office function, replacing it with
a high quality, medical billing company incentivized with a receivable based per
formance contract.
* Active with Arkansas Hospital Association and well networked with other health
professionals and agencies, local, state and federal agencies and politicians.
* Chairman/President of the Arkansas-Oklahoma Telemedicine Consortium.
Counseling Associates INC.
Conway, Arkansas 4/2005 - 7/2006
Chief Financial Officer
* Supervise and prepare CAI annual agency budget ($9.7 million)
* Responsible for the financial well being of 46 CAI programs
* Participate in developing policies and procedures necessary to the efficient o
peration of CAI, more specifically the business areas
* Supervise 10 Financial Services Department and Information System staff member
s
* Oversee daily operations of general ledger, accounts payable, and payroll staf
f
* Prepare work papers as needed for annual agency audit
* Oversee the preparation of monthly financial statements and monthly management
financial books.
* Approve monthly financial books and reports
* Schedule and coordinate the annual agency audit
* Review cash balances daily
* Review and approves the cash requirements listings
* Approve the release of checks
* Approve the transfer of funds between accounts
* Attend CAI Board Finance Committee meetings
* Provide technical assistance to all levels of management on understanding and
interpreting financial reports
* Maintain compliant 401 (k) plan for the agency, including working with the Thi
rd Party Administrator
* Participate with Human Resources and make recommendations to senior management
or Board of Directors for, Life Insurance, Dental Insurance, Health Insurance,
Long-term disability Insurance, Professional liability Insurance, General Liabil
ity Insurance, Property Insurance, Automobile Insurance, Workers Compensation.
Vista Health - Harbor View
Mercy Hospital - Fort Smith, Arkansas 12/2000 to 12/2004
Hospital Administrator 06/2003 to 12/2004
* Responsible for Annual Operational Budget (including account receivable and ac
count payables) over 7 million dollars and Capital Budget 3 million dollars) for
the entire hospital including Vista Health, Fort Smith Psychiatric/Behavioral H
ealth Outpatient Clinic.
* Responsible for staff and leads totaling 140 medical and non-medical staff mem
bers.
* Chairman of the Vista Health Fort Smith Governing Board
* Developed annual operational budget and hospital (inpatient and outpatient) re
venue projections.
* Responsible for the hospital day to day clinical and non clinical operations w
hich includes the following departments:
o Medical Staff
o Business and Billing Department
o Medical Records
o Nursing Department
o Laboratory
o Pharmacy
o Performance Improvement
o Need Assessment/Intake Department
o Utilization Review Department
o Marketing Department
o Recreational Therapy Department
o Outpatient Clinics
o Dietary Department
o Housekeeping, Maintenance and Facility Services Department,
o Education Department
o Purchasing Department ( Central Supply)
o Human Resources Department. Chairman of the Vista Health, Fort Smith JCAHO tas
k force.
* Chairman of Vista Health, Fort Smith Medicare/Medicaid survey task force.
* Negotiates and purchase supply equipment, medical supplies and food items. Str
eamlined the hospital's internal purchasing and requisition procedure. Reduced p
urchasing turn around time from estimated 14 days to 8 days.
* Daily working relationship with Western Arkansas Counseling & Guidance Center
Inc. and St. Edward's Mercy Medical Center.
* Responsible for physician recruitment and grant writing.
* Successfully recruited two physicians.
Vice President of Financial and Support Services 12/2000 to 12/2003
* Responsible for Annual Operational Budget (including account receivable and ac
count payables)
o Over 11 million dollars total budget
o Capital Budget -over 4 million dollars for the entire hospital including all s
atellite facilities.
* Accountable for staff and leads 264 medical and non-medical staff members.
* Responsible for Outpatient "Rehabilitation Services for Persons with Mental Il
lness" (RSPMI) program billing and receivables.
* Reduced the RSPMI account receivable by 49%.
* Responsible for contract negotiation with commercial insurance.
* Negotiates, purchase and supply equipment. Streamlined hospital's purchasing a
nd requisition procedure.
* Developed and implemented strategies which reduced the utilities expense by 15
% in two months.
* Involved with physician recruitments and grant writing.
* Successfully recruited one physician.
Program Director-Acute Rehab Unit,
Hot Spring County Medical Center (HSCMC) Malvern, Arkansas 11/1998 to 6/2
000
* Responsible for operational budget and daily operations of the Acute Rehab Uni
t. Recruited and lead 28 medical and non-medical staff. Assisted in the developm
ent of Cardiac Rehab marketing strategies, reviewed operating budget and propose
d new operating budget for FY 1999. Involved with physician referrals and Strate
gic Planning process.
* Budgeted, purchased equipment, involved with health insurance, and managed car
e contract negotiation.
* Collected, processed, and analyzed data for Due Diligence during the affiliati
on between HSCMC and St. Joseph's Regional Health Center.
* Presented reports to the Board of Directors of Mercy Health of South Arkansas,
Arkansas State Senators and State Representatives, Malvern Chamber of Commerce,
and Malvern city officials.
* Chairperson of the Nursing Computer Charting Committee, overseeing the applica
tion of computer paperless charting at the hospital.
* Responsible for HSCMC Labor Management Survey, development of financial, and e
mployee productivity proposals.
Assistant to the Administrator (One year Fellowship)
HSC Medical Center, Malvern, Arkansas 6/ 1998 to 11/ 1998
* Responsible for the hospital day to day clinical and non clinical operations w
hich includes the following departments:
o Human Resources Department
o Marketing/Community Relations Department
o Glen Rose Rural Health Clinic
o Behavioral Health Department
o Maintenance Department
* In charge of HSCMC Employee Survey.
* Involved with HSCMC prospects in obtaining JCAHO accreditation and compliance
process
* Involved in monthly meetings for QA committee, Medical Staff, Infection Contro
l, Medical Records, Surgery Committee, HSCMC Department Director Meetings, and H
SCMC Board of Directors.
* Assisted in HSCMC Productivity Survey for Sisters of Mercy Health System.
Graduate Assistant
Health Service Administration Department, University of Arkansas at Little Rock,
Little Rock, Arkansas
8/1996 to 5/1997
* Worked with the Medicaid Mother Obstetrical Waiver Program Survey and Medicaid
Provider (Physicians)
* Obstetrical Waiver Program Survey. Assisted Chair of the department with class
preparation and departmental projects.
ACTIVITIES:
* Secretary of the Health Service Administration Student Association, University
of Arkansas at Little Rock, Little Rock, Arkansas.
* Member of Eta Sigma Gamma, University of Central Arkansas, Conway, Arkansas.
* Member of the Research Library, Chicago, Illinois.
SKILLS:
Computer skills: MS Excel, MS Word, PowerPoint, MS Outlook, Internet, Drill Down
, Windows, Email, Print Master Platinum, WordPerfect, SPSS, MS Publisher, DOS an
d other application software.
HOBBIES:
Composing music, traveling, and cooking.
EDUCATION
University of Arkansas at Little Rock, Little Rock, Arkansas
Graduation: May 1998
Masters: Health Services Administration
University of Central Arkansas, Conway, Arkansas
Graduation: May 1995
Masters: Health Sciences
University of the Ozarks, Clarksville, Arkansas
Graduation: May 1989
Bachelor of Science: Biology

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