Pamela E.

Dohlman
125 E Boyson Road #302 * Hiawatha, Iowa 52233
319-350-8205 * pamdohlman@yahoo.com
OPERATIONS MANAGEMENT
Plant Manager • Production Manager • Production Supervisor
High-energy turnaround manager with established track record increasing bottom-l
ine profits. Known for leading by example, empowering employees by holding them
to a benchmark, promoting camaraderie, and allowing the freedom to succeed. Gift
ed problem solver separating the important from the urgent and symptoms from the
problems.
• Strategic Business Planning & Reengineering • Competitive Purchasing Polici
• Cost Containment & Profit Growth • Production Processes & Controls
• Quality & Performance Improvement
• Vender negotiation
• Plant Turnaround Management
• Research and Development • Improved Credit & Collection Policies
• Production Manager/ Supervisor
• Plant Scheduling
• Human Resource experience
J&A Printing Company, Hiawatha, Iowa 2008 to 2010
A leader in quality printing and mail services.
Customer Service Manager
• Oversaw daily operations for the customer service area.
• Evaluated employees, production flow and production scheduling.
• Managed production reports, training for staff, enforce safety procedures, GMPs
standards are conformed to.
• Formalized a Green Team for sustainability improvements for the company
• Aided Promotion department with projects
• Presided over accounts for a sales person who was out for medical leave for 6 mo
nths
MICHAEL FOODS, Creston, Iowa
2007 to 2007
An operated USDA approved and inspected egg production business.
Production Supervisor 2nd Shift for PCE
• Oversaw daily operations for the area of the precooked East department.
• Evaluated employee’s evaluations, production flow and production scheduling.
• Production reports, training for staff, enforce safety procedures, GMPs standard
s are conformed to.
• Guided production of products to meet or exceed efficiency and company quality s
tandards.
• Maintain procedures and documentation for HAACP methods and paperwork.
• Develop, coach and build team.
PURFOODS LLC / MOM’S MEALS, Nevada, Iowa 2003 to 2007
Family owned and operated USDA approved and inspected fresh food preparation and
delivery business.
Assistant Plant Manager/Production Supervisor —
• Oversee daily plant operations in this commercial kitchen preparing 33 entrées for
state Waiver programs (Iowa and Wisconsin)
• Joint ventures with Atkins and Zone diet plans, and more.
• Purchase between $720K to $1.2M in food and supplies from 7 vendors annually.
• Manage flexible production schedule with 10 supervisors and 100 employees.
• Direct R&D (Research and Development).
• Offer input on capital purchases/improvements including equipment, machinery, fa
cility, etc.
• Handle human resource duties covering paperwork, hiring, orientation, discipline
, and exit interviews.
• Worked on the production floor setting up production line stations. Also superv
ised production personnel on the floor. Oversaw nine (9) lines in commercial ki
tchen area; in packaging area oversaw four (4) lines. Supervised 150 employees.
Oversaw operations using the multi-vac machines; Koch Machines.
Immediate Challenge: As part of two-person turnaround management team, revitaliz
e plant operations for failing start-up in 30 days or close down plant.
• Created, wrote, and implemented processes and procedures/company policies for th
is fledgling company and implemented a quality control program.
• Negotiated competitive pricing strategies by leveraging purchasing policy and ex
panding vendor sourcing.
• Worked as liaison human resource associate to implement new corporate culture o
f respect and loyalty, increasing production team 233% (from 30 to 100 qualified
employees) and decreasing turnover to zero.
• Improved critical cash flow and credibility. Paid all accounts payable within ni
ne months.
• Personally researched and developed nutritious recipes before hiring a qualified
dietician.
• Dramatically reduced schedule from 7 to 4.5 days by streamlining and optimizing
workflow processes.
• Captured 18-month return-on-investment (ROI) after gaining buy-in from company o
wners to purchase $1M multi-vac packaging machine and industrial food processor.

CARFRAE MEAT COMPANY, INC., Cedar Rapids, Iowa 2001 to 2003

Meat processing facility producing fresh and frozen meat—beef, pork, halal products—and
contract packaging of meat.
Office Manager—Recruited by plant manager to manage AP/AR, payroll, and attendance.
Developed and researched new products and purchased over $1M in annual packaging
supplies. Managed incoming and outgoing product invoicing, collections, and pur
chasing. Handled HR duties including benefits and worker’s compensation.
Immediate Challenge: With no accounting background, learn bookkeeping and collec
tion procedures unique to this privately owned family business.
• Introduced improved accounts receivable and collection policies that decreased o
utstanding receivables from one year in arrears to 15-30 days.
• Implemented 401k plan and prepaid legal services benefit for employees.
RAPIDS REPRODUCTION, INC., Cedar Rapids, Iowa 1994 to 2001
Print Services Manager—Recruited by company owner to supervise three direct and six
indirect reports and advise print services at three satellite offices. Managed c
ustomer service, developed advertising for print services, and recommended new e
quipment purchases. Balanced cash register daily. Managed hiring and firing.