STEVEN M.

FIRMAND
12820 N.W. Oakside Court
Platte City, MO 64079-7311
(913) 940-7785
E-mail: sfc46ca8@westpost.net
EDUCATION
UNIVERSITY of PHOENIX
Doctorate of Management in Organizational Leadership 2009
ILLINOIS STATE UNIVERSITY, Normal, Illinois
Master of Science, Political Science
1988
Bachelor of Science. Political Science
1986

EXPERIENCE
Major Animal Pharmaceutical
2007 - 2010
Manager of Organizational Effectiveness
Responsible for designing and implementing two-year leadership development progr
am. Currently responsible for the development of 250+ leaders within the organiz
ation. Led integration and change initiatives in recent merger that doubled the
size of the organization. Oversight of Diversity and Inclusion program. Function
ed as an internal performance consultant. Created and implemented a mentoring pr
ogram. Oversight/management of executive coaching program. Designed, developed,
and delivered New Employee Orientation program.

Laird Technologies, St. Louis, MO 2006a"2007

Global Training Manager
Responsible for the training and development programs for a global workforce of
over 10,000 employees. Worked closely with over 40 HR Managers to bring blended
program curricula to employees in Asia, Europe, and North America.

The Professional Development Institute, Illinois Central College, 2000-2006

Peoria, Illinois.
Coordinator of Professional Development Programs
Responsible for coordinating soft skills education for companies seeking to prov
ide management/leadership training to their employees. This involved qualifying
facilitators, creating and/or directing material content, and providing performa
nce consulting for local businesses. Other responsibilities include:
a Staff Trainer III for the college. Responsible for creating programs from ment
oring to leadership curriculums for all levels of the college.
a Redesigned the performance appraisal instrument used by the college.
a Designed, created and delivered the 21st Century Leadership Workshop Series, a
n eighteen-topic, twenty-week curriculum for new managers.
a Designed and developed an on-line leadership program for the college and commu
nity. The program emphasized performance assessment and evaluation.

Mitsubishi Motors Manufacturing of America, Normal, Illinois 1989-1999

Training Specialist
Responsible for the design, development and delivery of leadership development o
f front-line and mid-level managers. Helped to establish the Mitsubishi Learning
Institute.

PROFESSIONAL AFFILIATIONS

a Served as President of the American Society of Training and Development, 2

003-2004
Heart of Illinois Chapter, Member since 1998.
a Illinois Community College Economic Development Association 2000-present

PROFESSIONAL CERTIFICATIONS
a MBTI 2009
a Certified Senior Professional of Corporate Universities 2006
a Achieve/Global (Zenger-Miller)
1998
a Civil Treatment
1999
a Managing Personal Growth
1999
a CTM - Toastmasters
1999