TINA S.

SMITH, CRT, BSM

4815 West Braddock Road, Alexandria, Virginia 22311
772.801.7319
tsmithrt28@yahoo.com

SALES OR MANAGEMENT
FOCUS OF INTEREST: MEDICAL DEVICE AND SERVICES SALES ~ PHARMACEUTICAL SALES ~ MA
NAGEMENT
Strategic Sales and Business Planning ~ Team Building and Leadership ~ Territor
y Expansion and Maintenance
Consultative Selling Approach ~ Customer Needs Analysis ~ Client Relationship Bu
ilding ~ Market Penetration Strategies

QUALIFICATIONS SUMMARY
Competitive, confident, and self-motivated sales professional and respiratory th
erapist with Bachelor’s degree in Business Management, offering strong performance i
n sales, client relationship building and maintenance, and account development,
with outstanding interpersonal, organizational, multitasking, and management ski
lls; interested in pursuing a sales and management position within an organizati
on that recognizes and promotes continuous personal and professional development
. Background includes sales development, business operations, as well as adminis
trative and staff support functions. Bilingual in English and Spanish.

PROFESSIONAL EXPERIENCE

A PHYSICIAN’S CHOICE HOME HEALTH CARE, STUART, FLORIDA

Account Executive (Business-to-Business Sales and Marketing) 2008-2009
Took charge in creating and managing accounts, including 15 to 20 new Home Healt
h Care Medicare patients monthly through employing expertise in cold-calling, cu
stomer analysis, on-site presentations, and service advertisement. Strategically
and creatively marketed and sold company services in an uncharted territory. Es
tablished and cultivated positive working relationships with referral sources an
d other health care professionals. Proactively involved in the application of re
sourceful ideas. Interacted directly with prospective clients to facilitate mark
eting procedures and plans within physician’s offices, short-term facilities, and ho
spital settings. Analyzed reports, customers’ accounts and proposed viable options.
Implemented cooperative sales strategy, designed marketing promotion, as well as
coordinated sales efforts into education and business accounts.
- Developed brand new accounts within a territory which was not previously
identified by the company as profitable. Formulated and implemented tactical pl
ans as well as built strong, positive relations with physicians, hospitals, and
facilities, which led in rapid territory growth.
- Successfully met and exceeded monthly quotas with Medicare patients.
- Solely prepared and implemented marketing policies, which resulted in su
ccessful sales programs and advertisement.
- Regarded for capturing 150% increase in revenue by amplifying sales targ
ets; achieved and exceeded target goals within a short period of time.

APRIA HEALTHCARE, INC., WEST PALM BEACH, FL

Respiratory Therapist Supervisor (Department Supervisor- Including Business-to-B
usiness Sales) 2006-2008
Assumed full responsibility in overseeing day-to-day operations, including but n
ot limited to, preparing detailed reports, Mentored, trained, and supervised sta
ff members as well as newly hired employees. Conducted physician and staff in-se
rvice sales training; observed and maintained staff time and effectiveness. Orga
nized and implemented weekly meetings.
- Significantly increased revenue through strategic sales and marketing pl
an development.
- Promptly responded to patients’ complaints and provided tactical resolutions
.
- Ensured that job were completed and achieved through working collaborati
vely with other departments, building positive relationships with referral sourc
es, and boosting team morale.

EYE FOR DETAIL, INC., PORT ST. LUCIE, FL

Owner 2001-2006
Solely owned and operated a business, overseeing all aspects of operations, incl
uding sales, accounting, and customer service.
- Successfully grew business operations, which started as a sole proprieto
rship turning in to incorporation, eventually growing the company to 15 employee
s.
- Effectively led and supervised a staff of 15 employees and subcontractor
s.

PEDIATRIC SERVICES OF AMERICA, HOME HEALTH SERVICES, MIAMI, FL

Home Health Respiratory Therapist 2000-2001
Managed various respiratory equipment maintenance particularly pediatric DME spe
cializing patient education across numerous hospitals and patient homes. Conduct
ed follow-ups through calls. Performed various duties, such as maintaining accur
ate documentation, scheduling time of visits, downloading data from apnea monito
rs, and ensuring an ongoing utilization of resources in order to meet and exceed
patients’ needs during implantation of treatment plan.

EDUCATION
Bachelor of Science in Business Management, 2010
UNIVERSITY OF PHOENIX, TAMPA, FL
Specialized Associate of Science in Respiratory Care; GPA 3.8/4.0, 2000
ATI HEALTH EDUCATION CENTER, MIAMI, FL

CERTIFICATION AND LICENSURE

Certified Respiratory Therapist
National (NBRC) and State of Florida Department of Health Professional Regulatio
n
Department of Health Florida State License No. TT1171

AWARDS AND HONORS

Member of the “Ethics Committee†with the University of Phoenix
Remarkably ranked top one at ATI Health College
Ranked as top three in revenue making branch at Apria Health Care (WPB, Respirat
ory Department) in the region

TECHNICAL SKILLS
Microsoft Office Suite (Word, Excel, and PowerPoint), ACIS, Lotus Notes, and 50
CWP