TOM MULLIN

11120 XYLON AVE. S. BLOOMINGTON, MN.

(612) 867-3279 tmce4f3e@westpost.net

SALES/SALES MANAGER

SUMMARY
Tested and trusted sales professional with proven ability to build profitable cu
stomer relationships. Extensive experience selling and managing client relation
ships in highly competitive, detail-intensive environments. Resourceful sales m
anager with a well-honed talent for listening, identifying with customers, and b
uilding solid long-term loyalty. The customer-centric service, organization and
accountability that drives continuous growth and improvement.
STRENGTHS AND EXPERTISE INCLUDE:
Revenue & profit growth Strategic sales planning Long-term relationship buil
ding
Business-to-Business Sales Customer service excellence Detail management & r
eporting
Identifying customer needs Business networking and expansion Developing new n
iche products and services
PROFESSIONAL EXPERIENCE
SANDAU CONSTRUCTION, Bloomington, MN.
2010 Present
Salesman: Responsible for creating and closing residential homeowner leads for l
eading home improvement contractor.
Increased company volume by $350,000 within 6 months.
Realized increased profitability from 30% to 33%.
Grew market exposure by direct mail and canvassing campaign.
Served approximately 25 customers.
Assisted customers in defining home improvement needs.
Customer satisfaction surveys showed very satisfied, to extremely satisfied ove
r 90% of those surveyed.
UNITED PRODUCTS CORPORATION, St. Paul, MN 1993 2
010
Salesman: Responsible for building a successful sales territory with sales team.
Contributed to total team sales growth from $10 million, to $25+ million.
Helped merge siding and window teams into one cohesive unit.
Sold to National Builders Centex, K. Hovnavian, Pulte Homes, Lennar Builders an
d Rottlund Homes.
Established new window and siding program to service new construction and remod
el/replacement window and reside markets.
Cultivated and grew window program from $0 to $3 million.
Established window measure and install program for replacement window dealers.
Established window priority delivery service policy and program.
Established satellite product pick-up site to service customers with small orde
rs and limited time.
Helped develop Twin Cities Call Center for centralized customer calls, order en
try, product information, and sales contacts.
Sold to and built profitable relationships with over 250 builders, contractors,
& home improvement dealers, home centers, and mass merchandisers such as Home
Depot, and Menards.
Products sold included siding, windows, cultured stone, and related products.
Annual customer satisfaction surveys revealed 80% repeat customers.
ALSIDE SUPPLY CENTER, Bloomington, MN
1984 - 1993
Salesman, Sales Manager, General Manager: Responsible for growing successful sal
es territory and supervising company branch location including 30 employees.
Managed team of 10 salespeople.
Increased territory sales from $1.5 to $3 million.
Grew total branch sales from $17 to $24 million.
Introduced new siding products to service new construction and reside/remodel m
arkets.
Coached expanding sales team that grew from 4 to 10 with growth of new construc
tion and reside/remodel markets.
Planned and successfully moved company to new location, while managing five-sta
te sales territory.
Semi-Annual customer satisfaction surveys revealed 85% repeat customers.
Built strong relationships with 20 wholesale building product distributors, and
over 200 contractors and home improvement dealers.
Products sold included siding and windows.
ALCAN BUILDING PRODUCTS, Woodbridge, NJ 1981 -
1984
Sales Representative: Responsible for growing sales territory, calling on wholes
ale Building Products Distributors.
Increased territory sales from $4 to $6 million.
Assisted customers in defining and refining needs.
Sold to 8 wholesale building products distributors, and over 100 contractors a
nd home improvement dealers.
Products sold included siding and related products.
EDUCATION
BS, Major Secondary Education, College of Education, University of Minnesota, Mi
nneapolis, MN
PROFESSIONAL DEVELOPMENT
Xerox Professional Selling Skills
Tom Hopkins Selling Skills Program
David Lewis Selling Skills
People Smart Seminar by Les Giblin