Meegan S.

Hahn
7414 Etoncross Court
Cincinnati, Ohio 45244
(513) 231-6636
mhd74440@westpost.net
OBJECTIVE: To become employed in a marketing/operations position that will allow
me to use my interpersonal skills and expertise in order to achieve professiona
l growth.
EDUCATION: University of Cincinnati, Cincinnati, Ohio
College of Business Administration
BBA in Marketing/International Business
American Institute for Paralegal Studies, Inc., Cincinnati, Ohio
Paralegal Certificate
PROFESSIONAL International Business Machines, Cincinnati, Ohio
EXPERIENCE:
9/2007 - 6/2009 Lead Sales Operations Analyst and Business Unit Advisor
* Sales operations lead for one of IBM's acquired businesses
* Developed/tracked/ implemented monthly sales opportunities
* Tracked/analyzed win/loss data, signings reporting, and projected sales metric
s on individual accounts which assisted with program initiatives
* Assisted in managing the development of compensation plans
* Teamed with the general business sector's worldwide sales operations leader, e
xecuting tools, information, and business processes
* Supported the general business sales leadership team in order to drive strateg
y and increase sales
10/1998 - 8/2007 Consultant Support Specialist for IBM Global Services
* Analyzed opportunity management ensuring no gaps in sales leads
* Effectively provided guidance to sales managers and consultants on ways to dev
elop, implement, and deliver solutions
* Managed/executed monthly revenue meetings and presenting conclusions
* Prepared/analyzed monthly backlog measurement packages reporting results to ma
nagement
* Resolved contractual issues with upper management
* Appointed as a single point of contact to the Brazil and Raleigh, N.C. Nationa
l Services Support Organization
* Reconciled/resolved errors on negative and high gross profit contracts which r
esulted in positive financial results
* Conducted education on contract management processes
* Met crucial monthly deadlines
* Managed contract administrators daily

6/1998 - 8/1998 Internship- Proposal Specialist for IBM Global Services

* Assisted IBM Global Services South in marketing and developing services propos
als to best meet the needs of customers
* Analyzed markets to benchmark IBM's resources for current customer needs
* Interacted with IBM's procurement department in order to fulfill the customers
solution criteria
* Effectively worked with teams to enhance performance
9/1993 - 5/1996 Contract Specialist
* Managed master services contracts for Customized Operational Services and Fiel
d Services Profit Centers for three trading areas
* Assisted in developing procedures for area audit requirements
* Resolved critical issues that potentially lead to business exposures
* Worked directly with project managers, marketing representatives, and financia
l analysts to ensure revenue and profits were tracked accurately
* Assisted the teams in overcoming complex situations that occurred while admini
stering multi dimensional contracts
* Met crucial monthly and yearly deadlines
11/1996 - 12/1997 ChoicePoint, Cincinnati, Ohio
Customer Services Representative for the Physical Measurement
Information Department
* Maintained technician's status logs to ensure information was correct avoiding
crucial medical errors
* Assigned customer cases to technicians in the Tri - State area, as well as in
central Kentucky
* Notified customers with pertinent scheduling information
* Followed up with team members and customers regarding complicated circumstance
s
* Marketed the services of PMI by initiating sales calls
* Met crucial daily deadlines
1/1990 - 8/1993 Market Logistics Inc., Cincinnati, Ohio
Market Research Interviewer
* Conducted quantitative and qualitative interviews with medical professionals
* Edited and coded data in questionnaires
* Conducted one on one and focus group briefings for qualitative research studie
s
* Supervised evenings while monitoring ongoing studies
* Received "Interviewer of the Quarter" awards 3/92 and 12/92
AFFILIATIONS: American Marketing Association, 1998
TECHNICAL Microsoft XP
SKILLS:
REFERENCES: Available Upon Request