ANDREA BAKER

29228 Marilyn Drive, Santa Clarita, California 91387

andrea.baker61@gmail.com
661-299-5116

MANAGEMENT PROFESSIONAL
Store ~ Operations ~ Merchandising
People-oriented, peak-performing, and dedicated professional offering 14 years o
f leadership and management experience in both start-up and ongoing business ope
rations throughout the store and merchandising industry. Manifest excellent skil
ls in business planning, financial analysis, goal setting, and business operatio
ns to achieve objectives. Shows competency in streamlining and optimizing compan
y's organizational goals, products, processes, and sales strategies.
Expert in influencing, motivating and leading people - staff, customers, vendors
- through cogent and outstanding communication and personal interaction capabil
ities. Adept at assessing business needs and revitalizing operations with an eye
toward escalating efficiency, productivity, and profitability. Highly capable o
f multitasking and working with minimal supervision. Demonstrate talent for cons
istently enhancing corporate quality standards by extensive research and hard wo
rk. Proficient with Microsoft Office applications, including PowerPoint.

CORE COMPETENCIES
- General and Operations Management
- Market Growth and Profit Improvement
- Logistics and Supply Chain Management
- Value-Added Products and Customer Relations
- Business Development
- Strategic Market Planning
- Competitor Analysis
- Customer Management and Satisfaction
- Team Leadership and Motivation
- P&L Management
- Purchasing and Inventory Control
- Problem Analysis and Resolution
- Time Management and Prioritization
- Personnel Supervision

PROFESSIONAL BACKGROUND
TARGET CORPORATION
Senior Executive Team Leader - Merchandising ~ 2000- Present
- Sustain Guest Experience scores within the 4-month store remodeling process.
- Manage the licensing of beer and wine for Southern California stores.
- Manage inventory to maximize profit.
- Focus on incremental ways to drive sales including suggestive selling.
- Clear understanding of how sales margin and expenses contribute to overall pro
fitability.
Notable Accomplishments:
- Managed store operations that reached nationwide 18th ranking for acquiring si
gnificant sales volume and obtained a 7% sales escalation from 2009 to 2010.
- Led the successful implementation of the PFresh (grocery) pilot program.

Senior Executive Team Leader - Grocery (Super Target) ~ 2007- 2008

- Followed all food safety programs including Cleanliness, Temperature and Hygie
ne.
- Managed team execution of best practice regarding Country of Origin and Organi
c Produce Certification.
- Ensure product is available all day with minimal outs and store is visually in
stock for the guest.
- Performing concurrent roles as in store manager and Headquarters level Operati
ons Manager.
Notable Accomplishments:
- Solely managed the successful opening of Los Angeles County’s first SuperTarget.
- Advantageously tracked and resolved 15% of company’s shortage loss.
- Significantly ranked as #1 in company profitability throughout Deli and Bakery
Departments nationwide.

Executive Team Leader - Logistics ~ 1999-2000

- Managed efficient logistics flow and backroom process.
- Led and trained team to maximize space and meet brand standards for organizati
on.
- Ensure sequence of tasks in logistics process to maximize profit and reduce sh
ortage.
Notable Accomplishments:
- Successfully optimized team productivity and condensed payroll expenditures.
- Seamlessly ameliorated logistics, chargeback and reverse logistics processes i
n less than six months.

Executive Team Leader - Softlines ~ 1997-1999

- Provided expert oversight to Softlines sales and merchandising within a multi-
level store.
- Ensure current adjacencies are set timely to maximize sales and profitability.
- Designed impactful clearance presentation to reduce further markdown and maxim
ize gross profit.
Notable Accomplishments:
- Selected to be the National Softlines Merchandising Trainer.

Executive Team Leader – Guest Experience ~ 1996-1997

- Supervised the successful intensifying process of cashier productivity.
- Established fast and effective guest experience.
- Developed and implemented reward and recognition program for Target Redcard.
Notable Accomplishments:
- Played a pivotal role in 25% increase in store’s Guest Experience scores.
- Consistently met Redcard conversion goals.

CERTIFICATIONS
- Certified Food Safety Manager, 2008
- Starbucks Certification, 2007
- Certified on Crown equipment

ACHIEVEMENTS
- Recognized as District 219 Top Performer in 2010
- Chosen to be the Group Senior Merchandising Trainer from 2004 to 2010 and Busi
ness College Coordinator in 2003
- Received headquarters recognition for 4th Quarter Planning
- LEAD academy
- Women in Leadership

ACTIVITIES
- Habitat for Humanity
- National Night Out
- LA Works
- Special Olympics