DAVID PADRAZO

Address: 60 Partridge Run, East Greenwich, Rhode Island 02818

Home No.: (401)884.7173
Mobile No.: (401)787.5911
E-mail Address: dpadrazo@cox.net

QUALIFICATIONS PROFILE
Remarkably astute, results-driven, and accomplished senior executive equipped wi
th broad-based experience in the field of retail sales, strategic business devel
opment, and operations. Possess stellar reputation in penetrating and growing hi
ghly profitable regions and territories as well as in implementing effective str
ategies and plans to optimize operational efficiency, increase sales, and improv
e performance. Excel at leading and motivating sales teams and establishing win-
win relationships with diverse customers to provide utmost satisfaction and ensu
re innovative business solutions. Extremely capable to multitask in a fast-paced
and fiercely competitive environment with dedication to superior service. Willi
ng to relocate.

CORE STRENGTHS
- Business Management and Development
- Territory and Account Management
- Sales Strategic Action Plans
- Outstanding Customer Service and Relations
- Continuous Process and Performance Improvement
- Marketing Campaigns and Promotions
- Superior Interpersonal and Presentation Skills
- Product Positioning and Merchandising
- Leadership, Training, and Team Building
- Organized with Strong Analytical Abilities
- Conflict Resolution and Decision Making
- Articulate Oral and Written Communication

EMPLOYMENT HISTORY
CVS / PHARMACY ~ WOONSOCKET, RI: 2003–PRESENT
Region Manager, Boston South Shore, Cape Cod, Fall River / New Bedford, Metro We
st ~ 2005–Present
Direct and coordinate daily P&L activities of 120 units with an annual sales bud
get of greater than $1.2B. Determine staffing requirements: recruit, train, and
develop managers for senior-level management positions. Spearhead and mentor a t
eam of seven district managers, seven pharmacy supervisors, human resources busi
ness partner, two loss prevention managers, and two regional category specialist
s. Assume full responsibility for preparing and executing innovative real estate
strategy for target markets.
- Instrumental in setting strategic objectives across seven districts to ensure
sales plan attainment, merchandising excellence, superior customer service, and
operational consistency
- Augmented front store comparable sales in excess of 2% each year including sto
re scripts in excess of 3%
- Consistently elevated the gross profit year-over-year, increased seasonal prod
uct sell, and improved shrink performance by eliminating unnecessary inventory m
arkdowns
- Drove all efforts in delivering increases in bottom-line profit year-over-year
- Leveraged customer satisfaction rating across market by ensuring strict compli
ance with operational standards
- Selected to enter Region Manager Emerging Leader Program within one year of em
ployment
District Manager, Warwick, RI ~ 2003–2005
Expertly managed all aspects of 14 units with an annual budget of greater than $
110M toward fulfillment of corporate goals and objectives. Recruited and trained
managers to develop their competencies and achieve maximum level of potential.
- Amplified sales run rates in front store sales as well as script growth in the
pharmacy
- Significantly increased district profits through effective expense control and
operational consistency
- Exceeded company expectations by providing world-class service and ensuring hi
gh customer satisfaction levels
KINKO’S INC. ~ VENTURA, CA: 2001–2003
Operations Director, New England Market 2002–2003
Applied dynamic leadership talents in the New England market and handled P&L res
ponsibility for 52 units with an annual budget of more than $75M. Coordinated hi
ring and training of all management positions to enhance overall efficiency. Sup
ervised three district managers, human resources manager, technical support anal
yst, and manager of client operations with indirect responsibility for 7 major a
ccount managers as well as 25 account managers.
- Pivotal in reversing the negative comparable sales trend within market from -1
2.5% to 2%
- Boosted gross profit year-over-year by 2% through maximizing machine utilizati
on and supply ordering
- Eliminated more than $1.1M in unnecessary payroll spend throughout the market
YTD by improving Revenue Labor per Hour to best in the company
- Achieved more than 40% profit improvement YTD within the second half of the ye
ar
- Elevated customer satisfaction rating across market by 5% annually by ensuring
operational standards consistency
District Manager, Northern Manhattan ~ 2001–2002
Displayed unsurpassed expertise in day-to-day facets of 12 units with an annual
budget of greater than $28M. Fostered a positive working environment and team un
ity to employees to improve their profitability and gain ratios. Provided world-
class service to ensure customer satisfaction levels exceed company expectations
.
- Served as a significant contributor in increasing sales run rates in retail an
d commercial business sectors
- Led all initiatives to maximize district profits through effective expense con
trol and operational consistency
COMPUSA INC. ~ DALLAS, TX: 1992–2001
Regional Manager, New York, Connecticut, New Jersey ~ 2000–2001
Provided expert oversight to daily operational aspects of 11 superstores with an
annual budget in excess of $450M. Administered annual sales budget of greater t
han $450M, while managing the largest volume region in the country. Facilitated
training to employees to enhance their knowledge and achieve the highest level o
f performance. Oversaw Regional Services Manager, Regional Human Resources Direc
tor, Regional Loss Prevention Manager, Area Sales Director, and Area Training Di
rector.
- Exemplified outstanding sales performance, thus increasing same store computer
sales over 2% in a declining market
- Significantly reduced operating expenses by 2.66% YTD providing in excess of
$5M in additional net profit
- Increased regional profit ranking from 4th to 2nd out of 21 regions, thus deli
vering $12M in profits for six months
- Played a vital role in delivering a .22% shrink to sales, reduced from a .39%
during prior year
- Outperformed customer satisfaction rating from last in the company to top 10%
Regional Manager, Mid-Atlantic Region ~ 1997–2000
Carried out day-to-day P&L responsibility for 12 superstores with an annual budg
et of more than $400M. Diligently managed an annual budget of $400M to fund oper
ations, maximize investments, and increase efficiency.
- Played a vital role in the successful opening of three new units over two year
s
- Skyrocketed sales from $374M to $411M through demonstration of exemplary sales
performance and dedication
- Ranked as the most profitable region for three consecutive years, from FY 1998
, FY 1999, and trending FY 2000
- Decreased shrink from annual % of .5% to .3% YTD while simultaneously increasi
ng net profit by over $1M
General Manager, New York, NY ~ 1993–1997
Presided over company’s flagship superstore, the first of its kind in a major metrop
olitan market, on Fifth Avenue, occupying over 60,000 square feet, between four
floors. Convened with Wall Street Investors and CompUSA Board of Directors, incl
uding the Chairman of the Board.
- Yielded incremental sales increase from $67M in the first year up to $100M dur
ing tenure as general manager
- Produced consistently low shrink of .25% by coordinating the loss prevention s
trategy conducive to the New York City metro area
- Commended for the introduction of the “Business Center,†which was later adopted by th
e company and rolled out across the country
- Conceptualized and implemented new business strategy, leading to increased sal
es and profitability through the redemption of manufacturers’ rebates in the direct
sales market
- Honored as the “Direct Sales Store of the Year†for displaying high degree of personal
commitment
- Chosen to attend First Executive Development Program at CompUSA prior to promo
tion to regional manager
- Personally requested by CEO Nathan Morton to open Flagship CompUSA in New York
City in recognition for numerous notable accomplishments
Retail Manager, Garden City, NY ~ 1992–1993
Masterfully led all aspects of retail sales through visual merchandising, invent
ory management, sales techniques, and guidelines for introducing new concepts. S
upervised 3 department managers and more than 50 team members.
- Grew up sales in excess of $40M by displaying exemplary leadership and retail
sales abilities

PRIOR WORK EXPERIENCE

- THE COMPUTER FACTORY, INC., ELMSFORD, NY: 1987–1992
- Director of Technical Services, Huntington, NY: 1991–1992
- Regional Manager, LI, Westchester, Brooklyn / Queens, NY: 1990–1991
- General Manager, Hauppauge, NY: 1989–1990
- Regional Service Manager, LI, Westchester, Brooklyn / Queens, NY: 1988–1989
- Service Center Manager, Hauppauge, NY: 1987–1988

EDUCATION
- ASSOCIATE OF APPLIED SCIENCE IN COMPUTER SCIENCE ~ Suffolk County Community Co
llege, Selden, NY