CHARLETTE FLEMING

2400 BRIARWEST BLVD, UNIT 711, HOUSTON TX 77077

EMAIL: cfd2bdee@westpost.net
PHONE: (281)734-8151
OVERVIEW
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Administrative Paralegal, with experiences in Mediation, Correctional Investigat
ion, Victim Services, Insurance claims processing, interested in an advancement
position within the Criminal Justice field.
EDUCATION
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Sam Houston State University
Spring 2006 Huntsville, TX
Bachelor's Degree in Criminal Justice w/Sociology emphasis
Center for Legal Studies, Sam Houston State University Fall 20
06 Huntsville, TX
Paralegal Certificate
Texas Department of Insurance March 2007-2
010 Austin, TX
Property and Casualty Adjuster License
SKILLS
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Draft settlement calculations and documents, including releases, dismissals, mot
ions and stipulations
Conduct fact investigations (i.e., interview witnesses and gather material evide
nce investigate complex patterns and research case law, interpret and strictly a
dhere to laws, regulations, and policies)
Typing skills of over 40 wpm with 99% accuracy, 10key data entry by touch
Experience in drafting legal documents, pleadings, briefs, discovery requests an
d petitions
SPSS Statistical Database, Sheppardas Citation, and Lexis Law knowledge
EMPLOYMENT EXPERIENCES
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May 2010-Present
October 2010-Present PiracySurveillanceJob.com, CA
Signal Auditing Inc, NY Houston, TX
Houston, TX
Piracy Surveillance Investigator
Investigate establishments playing sports events without commercial authorizati
on
Utilize social media sites to generate venues which may be promoting illegal pir
acy
Prepare notarized affidavits and digital verification of verified pirated illega
l establishments
May 2010-Present CrossRoads:
Partnership for Leadership Houston, TX
Juvenile Mentor
Provide juvenile institutional mentorship and advice from a real perspective to
youths
November 2009-October 2010
Remington College
Houston, TX
Criminal Justice and Electronic Technology Career Service Representative
Placed over 80% of Criminal Justice graduates into their career fields
Interviewed students and graduates to assist in strategizing for their job searc
h
Coordinates Program Advisory Committee (PAC) meetings and transcribed minutes
Maintained the Campus Career Resource Center for students and graduates
Arranged/promoted career fairs and related activities with community employers
Assisted student with resume building, mock interviews, and job searches
March 2007-November 2009 Allstate Insurance Co Houston, TX
Moderate Injury Claims Service Adjuster
Obtained client document support for litigation, mediation, or settlement
Prepare, obtain, review, maintain, organize and update damage/summary informatio
n
Investigated and analyzed coverageas and policies for auto and commercial polici
es
Negotiated settlements between customers, lien holders, and vendors
Completed uninsured/underinsured and Agent error and omission coverage investiga
tions
October 2008-September 2009 Montgomery County Women Center The Woodlands,
TX
Victim Service Resident Advocate
Performed administrative duties to include domestic violence victim intakes
Notified and prepared CPS reports and completed photographs to document visible
injuries
Conducted weekly house meetings, reintegrated shelter, and household rules
Screened 24 hour emergency hotline calls to access victims need to shelters avai
lability
Prepared daily client case notes for victim residence noting changes or progress
ive behaviors
Assisted residence with strategies for personal and financial independence & wor
kforce entry
January 2002- April 2007 Texas Department of Criminal Justice Hun
tsville, TX
Correctional Officer I-IV
Performed night administrative duties, appointment notifications and case proces
sing
Volunteered to train new hires and presented preventative safety topics as shift
mentor
Provided security, custody, control, and supervision of offenders in a correctio
nal setting
Operated security guard tower, control room, intake, and other required security
posts
Transitioned from dorm and building correctional officer to offender Food servic
e officer
Supervised morning crew of 45 offenders in an industrial kitchen setting
Prepared meals according to menu and dinning patterns utilizing progressive cook
ing
Received additional weapons training, served on the defense tactic emergency res
ponse team
Spring 2005 Target Corporation Conroe, TX
Loss Prevention Team Member
Used closed circuit television and video to apprehend/ deter shoplifters
Prepared police reports for guests accused of shoplifting merchandise
Applied security alert tags to high theft merchandise to prevent profit loss
January 2001-2002 Management Training Corporation
Bradshaw State Jail Henderson, TX
Correctional Officer
Served as a member of the emergency response tactical team
 Reported orally and in writing of offenders conduct through disciplinary report
s
Utilized non lethal riot and control equipment, and managed outside control acce
ss point
Used progressive sanctions to enforce rule violations according to policy
Trained new correctional officers and served as the On the Job training mentor
Handled incoming phone calls and serving as the unit switchboard dispatcher
Operated key control and security checkpoints during offender movements