ANTHONY ARMENTANO

17 Sachem Street * Norwalk, CT 06850

Phone: (203) 853-0441 E-Mail: aadcfb60@westpost.net
BUSINESS OPERATIONS MANAGER
Results-focused BUSINESS OPERATIONS MANAGER with operations and project manageme
nt experience in developing and implementing short and long-term strategic busin
ess objectives to achieve company-wide goals. Resourceful team leader with the
skill to leverage cross-functional talents in a fast-paced environment while man
aging competing priorities to achieve organizational and customer objectives. Ab
ility to motivate in diverse groups and inspire confidence at all levels.
QUALIFICATIONS SUMMARY
CONTRACTS ADMINISTRATION * ORGANIZATIONAL & OPERATIONS MANAGEMENT
SALES & MARKETING * INTEGRATION MANAGEMENT * PROJECT MANAGEMENT * PROCESS DEVELO
PMENT
Highly accomplished operations professional with proven leadership devising and
executing strategies to streamline operations and drive profitability.
Adept at leveraging quality management principles as well as emerging technolog
ies to reduce costs, increase productivity, and ensure continuous process improv
ements.
Expertise in utilizing fact-based, process-oriented approach towards reaching a
ggressive goals in support of cost, profit, customer service and organizational
objectives.
Recognized as a strong leader, motivator, and energetic manager with superior b
usiness acumen and communication skills with a strong commitment to talent acqui
sition, leadership development, and operational excellence.
Success integration lead coordinating large scale system integration efforts f
rom project development, requirements definitions, change management, documentat
ion, training and overall business support
Proficient with ERP (Oracle/JD Edwards) and content management systems, data wa
rehousing, Crystal reporting, D1 Equipment Ordering, Siebel, ACT, Quicken QuickB
ooks and Microsoft Office Suite (Excel, Access, Word, Project, PowerPoint, Outlo
ok)

PROFESSIONAL EXPERIENCE
PAPER ENTERPRISES, INC, Bronx, NY 2007-2010
Paper Enterprises is a privately owned local paper, foodservice and janitorial p
roduct distributor serving regional re-distributors and national food service, j
anitorial and industrial accounts.
Contract Administrator
Managed contract administration functions, leading the initiatives to improve ef
ficiencies within the contract and rebate arenas. Direct responsibility for the
accuracy of contract and rebate data across redistribution and national account
databases, ensuring accuracy of customer enrollment and rebate applications.
Orchestrated technology projects related to contract and pricing systems to est
ablish the most optimal efficiencies leading to elimination of multiple manual p
rocesses including a 20% reduction in user processing time related to contract a
nd price entry
Improved rebate reporting time from 60 days to 30 days as a direct result of ma
intaining accurate contract cost information.
Designed a tracking mechanism to properly account for incentive income relating
to contract, volume and growth rebates leading to a 7% increase in annualized r
ebate revenue
Improved physical inventory system processes to allow for more efficient count
sheet tracking and to enhance inventory status reporting allowing a 10% reductio
n in project staff

HENRY SCHEIN, INC, Melville, NY 1994-2007

Fortune 500 healthcare products distributor with $6.5B in annual revenue; acquir
ed Caligor in 1997.
Manager, Business Operations (2001-2007)
Led business and operational initiatives for a $1.5 billion medical and health d
ivision, orchestrating short- and long-term projects and implementations. Assemb
led and coached winning project teams from diverse business disciplines based on
in-depth analysis of resource requirements, defining project scope, deliverable
s and planning strategies. Directed data conversion activities and oversaw techn
ical support services for business systems to ensure accuracy and integrity of m
igrated information.
Launched a high-profile project to unify systems among five distinct divisions
resulting in a single system and business process for the medical field sales or
ganization with minimal internal and external customer disruption; model was ado
pted as an enterprise standard for successful business integrations.
Secured $300,000 in annual transportation savings by defining practices related
to order size and weight that includes alternative shipping selections allowing
the system to choose the most economically suitable carrier without disrupting
customer satisfaction
Oversaw major database and platform consolidation initiatives between field and
telesales operations, devising and executing strategies to unite disparate data
bases into an accurate and centralized data repository encompassing 50,000 custo
mer records and ten million data records
Integration lead for 4 newly acquired businesses representing $200M in annualiz
ed revenue into corporate systems and operations leading to the elimination of 2
call centers and 4 distribution centers
Coordinated project to develop messenger freight policies resulting in a 15% re
duction in messenger expense.
Accounts Payable Manager-MicroBioMedics & Caligor Division (1999-2001)
Led the organizational transformation and realignment of accounts payable operat
ions. Identified areas for productivity improvements; implemented and enforced r
obust policies and financial practices that resulted in streamlined operations a
nd improved productivity. Managed the work of a seven-person team responsible fo
r Accounts Payable and Invoicing functions amounting to $144M annually
Expanded EDI vouchering program by 15%, resulting in a reduction of manual vou
cher entry by 15%
Identified opportunities to increase cash discount income by examining terms of
vendor partners leading a 1% increase in revenue from cash discounts
Slashed invoice entry cycle times by 20% by pre-populating accounts payable sys
tem with payable and voucher information.
Customer Service & Special Projects Representative-Caligor Division (1994-1999)
Processed medical supply orders, interfacing with clients to identify their need
s and assist with order initiation. Interfaced with clients to provide exception
al service in answering product related questions and track order status. Collab
orated with purchasing and accounts payable groups to resolve outstanding issues
. Chosen to participate in new product evaluations.
Selected as lead trainer tasked with mentoring and coaching all new customer se
rvice professionals.
Recognized as Subject Matter Expert for managing corporate healthcare accounts.
Served on special project teams to integrate products with client systems and t
o execute testing for new business processes.
EDUCATION
Bachelor of Arts in International Studies
Iona College, New Rochelle, New York
Professional Development
Dale Carnegie Leadership Training & Course Mentor
SkillPath Management Training Program
Henry Schein People Management Skil