Rick L.

Pace
6 Fieldflower, Irvine, CA 92614
714-337-5460 * rpdd7194@westpost.net
MyShape, Inc. 2009 to present
Director, E-Commerce
* Manage IT and ERP group for online women's clothing retailer with algorithm-ba
sed sizing
* Project Manager overseeing the installation of Microsoft Dynamics AX ERP softw
are. Modules include AR, AP, GL, CRM and Inventory management.
* Manage day-to-day content and performance of ERP system, coordinate stakeholde
rs on merchandising, marketing, finance, inventory and technical teams
* Lead technical team in development of system architecture and B2B partner inte
grations, including defining business, user and technical requirements.
* Set up workflow processes, controls and standards, increasing productivity and
reducing errors by 90%
* Standardize system documentation and end-user training guides.
* Oversee all web servers, the SQL databases, replication, disaster recovery and
monitoring processes.
* Reduced IT costs by $144,000 annually by Virtualizing servers and ultimately m
oving into the 'cloud'.
* Oversee development code releases, change management and data warehouse.
* Reported directly to President and served as Technical representative to the E
xecutive Committee.

Midwest Systems / Newsea Technologies 1996 to 2008

Lead Consultant / Project Manager
* Led project management and professional services for $75M International Techno
logy consulting firm, focusing on service quality and profitability.
* Delivered Storage, Security, Networking and ERP solutions for Siebel (Oracle)
and Salesforce software on HP, IBM and Cisco platforms.
* Clients included U.S. Federal Government, The Mayo Clinic, Dreyfus Brokerage,
Republic of Macedonia, Merck Medco, PETCO Animal Supplies, San Diego State Unive
rsity, and the California cities of Lakewood, Orange, Chino, and Palmdale.
* Used Best Practices to increase revenue by 20% year over year while maintainin
g margins.
* Achieved billing objectives of 80% utilization across all regions.
* Generated $240k in weekly revenue with 30 consultants billing at $250 per hour
.
* Achieved 60% close rate on Fortune 500 contract opportunities via technical sa
les support.
* Achieved Cisco Silver and HP Enterprise partnerships to close several blue-chi
p sales.
* Cultivated HP, Cisco and IBM partnerships while creating standard guidelines f
or all reseller relationships. Most successful partnership contributed ~$1M reve
nue and 8 new accounts in first year.
* Recruited, evaluated, and managed 30 technical employees and consultants in fo
ur U.S. offices.
* Revised service proposals and increased profit margin from 18% to 31%.

Hidden Villa Ranch 1989 to 1996

 Director, Information Systems
* Directed design, implementation and management of information systems and proj
ects for $100M Food Distribution and International Trading firm on Fortune's 500
fastest-growing U.S. companies.
* Developed Disaster Recovery plan. Successful use during 1992 LA riots allowed
business continuity during service interruptions, preventing hundreds of thousan
ds of dollars in losses.
* Implemented EDI pilot program for U.S. Navy bases in Guam and Okinawa. Just-in
-time food deliveries were then made via ship and not airplane, saving millions
of dollars in costs.
* Introduced cutting edge electronic invoicing for driver deliveries via earlies
t hand-held computers, eliminating entry errors, increasing efficiency, and redu
cing costs by 15%.
* Converted all application software to HP UNIX platform, increasing revenue fro
m $30M to over $100M without additional application changes.
* Extended networking (WAN) to four remote locations; increase efficiency, accur
acy and productivity.
* Established company-wide Internet presence and E-mail systems when corporate u
se was rare.
* Created software manuals and trained numerous ESL (English Second Language) em
ployees, which became a company-wide program resulting in faster learning curve
for new employees.
* Standardized all computer hardware and software purchases resulting in 35% red
uction in costs.
* Managed office cabling design/installation for voice, data and Optical Fiber f
aster and under budget.

Education
UCLA Extension Los Angeles CA Project Management Certificate Program
Simpson College Indianola, IA Bachelor of Science, Computer Science
Golden West College Huntington Beach, CA
Control Data Institute Associate of Science, Software School
Certifications
Microsoft Dynamics AX 2009 Development I & II
HP Sales Professional Certification
HP/Compaq StorageWorks (SANS) Certification
Cisco CSE Certification
Member Orange County PMI association
HP M/C Service Guard Certification
Case studies of major projects and references are both available on request,