Rina Patel

103 Fox Island Court

Madison, AL 35758
(256) 464-5051
rpe0a742@westpost.net
Engineering/Management
A challenging opportunity with a progressive organization solving complex proble
ms; where quality and client satisfaction are critical; where I can contribute t
o achievement of team and organization objectives; and where I can continue to g
row professionally.
Summary
More than 15 years' successful and highly diversified engineering and management
experience. Awarded Lean Six Sigma Green and Yellow Belts. Hold dual degrees: M
aster of Science - Business and Bachelor's Degree, Engineering. Focus: Quality,
Safety, Team Work, and Productivity. Solid knowledge and application of Process
Failure Mode, Effects, and Criticality Analysis methods. Excellent communication
and collaboration skills. Particularly skilled in preparation of manufacturing
concepts, prototype builds, conducting feasibility reviews and advising manufact
uring cost planning and equipment ordering. Provided feedback on all new produc
t introductions, design reviews and project meetings. Interface effectively from
the floor to associate managers and to top management levels depending on issue
s Solid engineering/technical foundation. Superior problem solving skills. Able
to work independently and as a key member/leader of high-performance teams.
Special Skills
Lean Manufacturing Champion Customer-Quality Focus Effective Leader-Manager
Engineering Design Excellent Troubleshooting Skills Balanced Score Card Manageme
nt
Continuous Process Improvement Reliability Engineering Excellent People Skills
Coordinate & Plan Prototype Builds NASA QA standards & QS 9000 Training & Team B
uilding Skills
Professional Profile
Avocent September 2008-present
Huntsville, Alabama
Quality Engineer (for OEM Customer Dell located in Austin, Texas)
Create procedures to monitor process controls to assure that defects are prevent
ed and customer satisfaction is maximized. Analyze unique process variations tha
t contribute defects during assembly of units. Perform diagnosis of defective it
ems and processes and analyze customer reasons for returning items towards impro
ved customer experience and reliability. Provide Quality Assurance (Q.A.) requir
ements interface with Design Engineering, New Project introduction (NPI), Operat
ions, and Program Management through advanced quality planning techniques (AQP).
Work with suppliers to improve processes, reduce variation and lower product qu
ality costs. Verify suppliers have provided proof of problem resolution and are
maintaining their on-going defect prevention efforts. Respond to normal customer
quality complaints verbally and in writing. Verify customers are satisfied with
proof of problem resolution and on-going defect prevention efforts. Supported
National Standard Authority of Ireland ISO Audit. Serves as the Quality OEM Team
Lead for the guiding Contract Manufacturers (CM )employees in the execution of
life cycle quality management activities. Provides subject matter expertise and
leadership; communicating critical issues to ensure overall success of the team
's support to the Program Manager. Performs First Articles, Product Process Conf
ormity Audits, Critical Safety Item Audits & Technical Reviews at prime contract
or production facilities, and OEM Part audits of major subcontractors. Establis
hes and supports execution of team strategies in evaluating processes, manufactu
ring, inspection, and corrective action validation, assuring cooperative actions
as needed with other stake holder organizations. Oversees and supports procurem
ent actions to include contract inputs and development of Statements of Work. Pr
ovides support to Failure Review Boards, Engineering Change Proposals, Failure A
nalysis Reports, and participates in Program Configuration Control Boards.

SiemensVDO/Continental 1998 - April 2008

Huntsville, Alabama
Engineer & Special Projects Manager
Successfully defined work flows, jobs, and reporting systems. Worked with Indust
rial engineering (IE) to develop standard operating processes (SOP) to improve p
roduct quality, product throughput, reporting constraints preventing successful
production runs. Used lesson learned, reporting to core team about future runs
and quality improvements to enhance current processes. Input ideas to improve p
roduction quality or ergo/safety issues and helped implement of ideas submitted
by division employees. Identified resource needs and developed justification. M
oved manpower where needed using current headcount. Worked with core team and IE
to develop SOPs allowing operator to work smarter and optimize hours.
Troubleshoots and resolves complex problems. Address scrap and In Circuit Test (
ICT) problems by heading projects to resolve them using core team and other divi
sion resources. Responsible for overall success of function or project. Held ac
countable for making sure internal and external customers receive good quality p
arts as scheduled just in time. (JIT)
* Served as team leader, organizing, training, and creating Team plan of action.
* Successfully developed plan to identify and allocate resources to meet operati
ng requirements.
* Improved First Pass Yield (FPY) and increased throughput from 1350 radios/per
day to 4300/per day. FPY increased from 83% to 90%.
* Reduced overtime costs and decreased defect Parts per Million from 35 to 7.
Manufacturing Manager - FLEX Body Controller/Instrument Panels
Provided highly effective leadership to thirty+ union workers manufacturing over
1mm+ item volume.
Focused centers on achieving Balanced Scorecard targets in Safety, Quality, Deli
very, Cost, Morale, Attendance tracking, and Pay monitoring. Assured internal (e
.g., engineering design reliability and quality) and external contacts (e.g., Ch
rysler, General Motors and Ford) of timely notification regarding significant sc
hedule changes, customer requirements, engineering changes, manufacturing perfor
mance issues, etc Certified internal quality auditor for ISO 9000 and walked in
external quality audits also.
H.L YOH Inc. /DaimlerChrysler (HEDC)/SiemensVDO 1994 - 1998
Huntsville, Alabama
Reliability/Radio Engineer
Provided analysis for environmental testing and support activities related to de
sign, testing, and manufacturing of automobile radios and tape players , CD play
ers and standard radios. Provided estimates of stress and strain levels in comp
onents, advising designers on optimal design revisions, examining test results t
o determine validity, model development, and some Research and Development (R&D)
activities. Performed testing with Hewlett Packard Basic Systems. Supported Des
ign Verification (DV), Manufacturing Validation, and Continuous Conformance. Als
o dealt with many electrostatic discharge (ESD) related issues in Electronic and
Magnetic Intensity (EMI) testing. Familiar with all mechanical instrumentation
cluster assemblies and with both Teves and Bendix Anti-Lock Brake Systems (ABS),
with General Motors (GM) Trans Axle Modules, and with Bosch Airbag Inflators. F
amiliar with writing standard operating procedures for reliability technicians:
Required the ability to plan, develop and manage a comprehensive product assura
nce program, which included establishing essential quality standards and control
s. Developed and executed plans that focused on quality of design, quality of
conformance, and fitness for use. Developed policies, procedures and test prov
isions, and quality requirements in specifications, standards, and solicitations
. Performed tasks that required the evaluation of quality assurance during the
life cycle of a process such as in design reviews, functional and physical con
figuration audits, production readiness reviews, and the milestone reviews suppo
rting the milestone decision authority. Skills required include the design of ex
periments, determining test adequacy, clarity of requirements, and performing me
asurements to demonstrate quality process capability and compliance per specific
ations.

Multitronics, Inc. 1993 - 1994

Huntsville, Alabama
Quality Specialist
Resident Specialist responsible for maintaining manufacturing test equipment, in
cluding maintenance data collection and analysis, calibration, quality assurance
, quality control, and providing technical support to Philips and Augat, Acustar
suppliers. Conducted non-standard tests of new products to determine if objecti
ves were achieved. Evaluated performance data (SPC), failure conditions and alt
ernative tests. Submitted verbal and written reports to management to document
conclusions.
Leave of absence from 1/92 thru 8/93-Marriage and Family.

United Space Booster Inc 1990 - 1992

Huntsville, Alabama
Electrical Engineer (1991 - 1992)
Designed technical support and maintenance of Integrated Electronic Assembly, th
e ignition system box for Space Shuttle's Solid Rocket Booster (SRB), various ca
bles, Thrust Vector Control (TVC) and Recovery Functions. Implemented NASA Quali
ty Assurance (QA) Requirements.
Program Management (1990 - 1991)

Education
Master of Science, Business 2006
Florida Institute of Technology (Melbourne, FL), Redstone Arsenal, Alabama
Bachelor of Science in Electrical Engineering 1990
University of Alabama in Huntsville, Huntsville, Alabama

Professional Skills/Awards
Completed Lean Six Sigma (LSS) Yellow Belt training and project
Completed Lean Six Sigma (LSS) Green Belt training and project
Satellite radio project to improve in circuit test (ICT) - Huntsville Green Belt
project # 07-01 (HSV-GB-07-01) under Black Belt Ray Dunn.
Completed and headed team on Line 5 Kaizen Blitz Surface Mount Device Changeover
- lean training and implementation reduced changeover time by 50%. October 2007
Completed and headed team on line 5 Project to reduce scrap, reduces scrap by $3
0,000 also reduce cost per unit from $1.05 dollars per unit $.40 per unit. The u
nit cost $38 to manufacture.
Member of the Society of Women Engineers
Completed System Application Program (SAP) 101 and 201. Document Management trai
ning allows one find and retrieve global engineering data, such as Bill of Mater
ials (BOMs), drawings and specifications. Create engineering change masters. Al
so allows one to change released BOMs, to set material revisions, to set effecti
ve date of changes, to set of master revision and to display BOMs by revision.

Received Total Quality Management (TQM) Award/certificate from NASA

Kepner Tregoe Root Cause Analysis Certificate from Chrysler Technology Center (C
TC)
Chrysler Operating System (COS) from the Huntsville Electronics Divison (HEDC) a
nd Quality Systems (QS) 9000 training from HEDC
Supervision Training Certificate from CTC (9/1998)
Scrap reduction program (SCORE) Proposal Certificate from HEDC (1997)
Certificate for Software Quality and Reliability Assessment (REL 200) from CTC
Fundamentals of Vibration and Shock Certificate from Tustin Technical Institute
(TTI)
Priority Management Training from Priority Management Inc.,
Thermotron Industries Training Certificate.
Completed "Lean Manufacturing training" at UAH (6/2000).
Completed ISO/TS 16949 Core Training and ISO 14001 training (March 2005).
Completed German and Spanish. Also German and Spanish Culture training through S
iemens training program. Previous coursework includes some Spanish and some Fren
ch.
PPAP (Production Part Approval Process ) Training at Chrysler 1998

Computer Skills
EXCEL, WORD, System Application Program (SAP), KRONOS (human resource software),
Occupational Health Manager, Agile, IDENTIPASS (security software) Lotus notes,
Knowledge of statistical process control SPC data methodology, and Quality Data
bases
CITIZENSHIP: U.S. Citizen