Lili Theriault Gill, CMP

lge1d8d8@westpost.net
512-394-4664
SUMMARY OF EXPERIENCE
________________________________________
US citizen born and raised in Montreal and grew up speaking French.
Certified Meeting Professional with more than 10 years experience in Event Plann
ing and Tradeshows, Communications, Marketing, Sales, Customer Service, Advertis
ing, Graphic Design and Website Development, working for international corporati
ons. Recognized for cultivating positive relationships. Proven ability to develo
p an idea from concept to implementation. Demonstrated success in attaining resu
lts through organizational skills and attention to details.
Key skills include:
Fluent in French, Project Management, Conferences, Conventions & Tradeshows, Foo
d & Beverage and Pricing, Vendor Relations, Customer Relationship Management, Ma
rketing Communications, Presentations, Strategic Vision/Mission Planning, Foreca
sting & Budgets, Contract Negotiations, Continuing Process Improvement, Purchasi
ng/Procurement.
EMPLOYMENT HISTORY
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George P. Johnson
Event Logistics Manager
Austin, TX, January 2008 - September 2010
* Responsible for managing 15 projects annually with a total budget of $500K.
* Primary agency interface for IBM and liaison with GPJ's planning and creative
team.
* Managed the execution of multiple event tactics for the assigned client team a
nd facilitated IBM's participation in marketing events (conventions, conferences
, tradeshows) including brand recognition, event logistics, leads operations, an
d opportunity management.
* Identified roles & responsibilities for the overall GPJ team and client teams
and defined the project's goals, objectives, messages, and requirements overseei
ng quality control throughout its life cycle.
* Managed day-to-day operational aspects of a project and scope communicating di
rectly with the hotel CSM and the show producer to secure contract and sponsorsh
ip deliverables while maintaining good client relationship.
* Acquired resources and coordinated the efforts of team members and third-party
contractors or consultants in order to deliver projects according to plan with
strict deadlines and within budget.
Special skill: Resource for Canadian rules & regulations and French transl
ation for business presentations originally in English. Requested in priority to
travel to Montreal to provide onsite support in French on a quaterly basis
Dell Americas International
French Call Director
Round Rock (RR7), TX - August 2007 / December 2007
Customer service representative responsible for routing calls to the appropriate
department queues such as Technical Support, Customer Care, and Sales, in a tim
ely manner. Answers English and French calls from Consumer, Client, and Enterpri
se customers coming from Canada, United States, Caribbean, and South America.
Special skill: English to French translation.
Michelin North America Inc.
Sales Fleet Account Manager, Austin, TX, June 2005 - January 2007
Marketing Communications & Events Coordinator, Greenville, SC, March 2002 - May
2005
Graphic Designer/Account Manager, Greenville, SC, February 1997 - February 2002
Special skill: Communicated regularly with people at any level of business
/management in French according to business needs.
SELECTED ACCOMPLISHMENTS
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IBM at Black Hat
Caesars Palace, Las Vegas, NV, July 2008, 2009, 2010
* Consistently pushed the envelope finding creative and innovative ways to bring
more attention to IBM's Smarter Planet agenda
at Black Hat, the most important Internet Security Conference in the world with
5,500 corporate executives, security experts,
and government officials in attendance. Result: Dazzling booth layout, great lo
cation, fun contests and popular giveaways all contributed to a 50% increase in
leads year after year.
* Took IBM's Black Hat Las Vegas presence from negative ROI in 2008 to 426% ROI
with revenue of $265K in 2010.
Result: IBM is expected to double its sponsorship with Black Hat and execution b
udget with George P. Johnson in 2011.
* Spearheaded effort to bring profitability to IBM in the area of Security Confe
rences. Result: Proven success with Black Hat Las Vegas 2010 and through relati
onship building between the client and the show producer convinced IBM to expand
visibility at Black Hat Las Vegas, as well as forecasting new contracts with Bl
ack Hat DC, Barcelona, and Abu Dhabi for 2011.
IBM Information on Demand Conference
3 West Club, New York, NY, April 2010
* Conducted thorough venue search remotely utilizing local contacts, mapping tec
hnology, online reviews and team members to
find a unique boutique hotel with an intimate feel, stylish appearance, impeccab
le amenities and convenient location for a conference targeted towards corporate
executives. Result: Exceeded target of 100 attendees when word of venue spread
that perfectly captured the client's vision.
* Identified setup solutions for last minute attendance growth related to space
limitations. Coordinated event setup requirements and contingency plans with ven
ue Convention Services Manager as well at F&B guarantee. Result: Ensured attende
es safety and comfort with flawless event execution and brought more revenue to
the hotel.
IBM Oracle Conference
Marriott Chateau Champlain, Montreal, QC, April & May2010
* Effectively communicated to all hotel departments the logistical information n
ecessary to successfully execute the group's needs while maintaining a good clie
nt relationship. Result: Connected with the hotel staff by communicating in Fren
ch and insured good rapport for repeat business.
EDUCATION / PROFESSIONAL DEVELOPMENT
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Certified Meeting Professional (CMP), July 2010
Meeting Professionals International (MPI), Texas Hill Country Chapter, March 200
8 - Present
Meeting Professional International: World Education Congress (WEC), Las Vegas, N
V, July 2008
Bachelor of Fine Arts Degree in Graphic Design, Savannah College of Art and Desi
gn, Savannah, GA, March 1996