Objective: To secure a position utilizing my administrative and supervisory exp
erience in a professional office setting with advancement opportunities.
Professional Experience: 12/06 Present MINT PHYSICIAN STAFFING/PRIME STAFF Houston, Texas Executive Account Manager Responsible for acquiring new clients and obtaining locum or permanent needs fo r staffing Maintain existing client accounts and update contracts and negotiate fees with expenses as needed for coverage and provide it in a timely manner and handle any problems as they arise. Present new candidates to clients for their coverage needs Successfully negotiated a multi million dollar national account and maintained Arrange travel needs Arrange Drug Screens when required and maintain HIPPA compliance Approve provider timesheets for payroll and client invoice Recruit staff as needed by the client needs Responsible for On-Call coverage Over saw department operations and supervised employees as required 10/05 12/06 FORT BEND IMAGING, INC. Sugar Land, Texas Marketing Representative Responsible for procuring new referring physicians by informing them of the ser vices our clinics offer. Maintaining the existing referring physicians, this includes handling all probl ems. Implement new strategies and promotional programs. Recruit new physicians for our clinics and they in turn offer a service to our referring physicians, ie. EMGs, use surgical centers to performing outpatient su rgeries, etc. thus increasing our revenue. Compose, draft and type new reports for weekly and monthly tracking of referrin g physicians, goals, etc. for management meetings. Maintain confidentiality of all information. Schedule and organize meeting arrangements. Communicate daily with the front office staff to ensure no problems occur with patients, referring physicians and handle in a timely manner. Act as liaison between Center Administrator and referring physicians. Provide input to the Center Administrator and Corporate staff as required. Handle any problem calls personally or route them to the appropriate department . Insure referring physician database has correct information and update as neede d, this is to ensure all correspondence, patient reports etc. get to where the r eferring physician practices. Assisted in validating correct ICD- 9 and billing codes for prompt payments fro m insurance carriers 03/04 09/05 RODEO RESOURCES Houston, Texas Executive Administrative Assistant Created and implemented Excel spreadsheets to track all lease agreements and i nventory. This included lease renewal dates and inventory for numerous job site s. Maintained and ordered supplies for the job site and office, as needed. arrangements filled out and processed, as well as processed all expense reports for payment. Processed payroll for all employees. Maintained personnel records, tracked PTO time and ensured coverage of all area s when employees were absent. Maintained weekly reports for site locations and productivity. Maintained all records for CPA for quarterly tax filing. Verified all accounts payable for accuracy. Made payments and posted same to QuickBooks. Handled all bill out on the various accounts and posted all billable charges to clients invoices.
04/02 TO 03/04 NOVA HEALTH CARE Houston, Texas
Recruiter (December 2003 to March 2004) Recruited all staff members, as needed for the ten (10) clinics. With my prior experience as Office Manager I was well versed in what each position required i n order to be filled adequately. Staff members, included physicians, physical t herapist, medical technologists, receptionists and all positions within the busi ness office. Office Manager (May 2003 to December 2003) Responsible for going into a clinic and reorganize, set-up and train clinical s taff. This included proper procedures of documentation, billing and charting. Oversaw the daily operations of the clinic. Processed payroll for the staff. Responsible for all daily, weekly and monthly reports for the corporate office. Billing Manager (April 2002 to May 2003) Audited outstanding accounts on the A/R that were two (2) plus years in arrear s and resubmitted claims with corrected codes, documentation which increased col lections in the first forty-five (45) days by $80,000. These accounts consisted of PPO, HMO, Medicare and Workmans Comp. Handled all BRCs and MDRs on accounts that were required and needed. With the highest collections in the billing office for four (4) consecutive mon ths was given two (2) additional clinics to oversee. In 2002, one of the clinics closed with $1.3 million in profit which was an inc rease of 47% over the year before. Each additional clinic closed with substanti al increase as well. 02/01 to 08/02 EDWARD H. WITHERS, MD Houston, Texas Front Office Supervisor Front office management Oversaw surgery schedule Pre-op patients for surgery; explained procedures to patients Managed billing, collections, appeals and predeterminations Posted EOBs and patient payments Reconciled charges and payments against daily deposits Explained patient financial responsibilities not covered by insurance 11/97 to 02/00 RICHMOND BILLING AFFILIATES Houston, Texas Special Projects Manager Prepared and monitored special project contracts, attorney accounts, etc. Managed special billing agreements with clinics and doctors. Oversaw the postings, EOBs, billing and collections for seven (7) clinics. Workers Comp claims and appeals for non-payments and short paid claims. Audited employee requests for refunds and adjustments to patient accounts. Monthly reporting and month-end close on special contract groups. Management of office and staff. 01/95 to 10/97 DALE B. HAUFRECT, MD Houston, Texas Office Manager Implement new strategies to recoup outstanding insurance claims. Renegotiated insurance contracts. Negotiated on all past due A/R accounts Supervised all employees, to include billing and collections Nursing duties including patient triage and authorizations with hospitals. 04/92 to 08/95 PHILADELPHIA AMERICAN INSURANCE Houston, Texas Senior Claim Processor Processed and paid medical claims Reviewed medical records Audited medical records and accounts from medical offices for fraud Education: State Emergency Medical Technician Licenses San Jacinto Jr. College Rice University Time Management Computer Skills: Windows XP, Word, WordPerfect, Excel, Lotus, Outlook, Power Poi nt, Quicken, Quick Books, Meds America, Americlaims, Medisoft 9.0, Medical Manag er and additional software.