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Objective: To secure a position utilizing my administrative and supervisory exp

erience in a professional office setting with advancement opportunities.


Professional Experience:
12/06 Present MINT PHYSICIAN STAFFING/PRIME STAFF Houston, Texas
Executive Account Manager
Responsible for acquiring new clients and obtaining locum or permanent needs fo
r staffing
Maintain existing client accounts and update contracts and negotiate fees with
expenses as needed for coverage and provide it in a timely manner and handle any
problems as they arise.
Present new candidates to clients for their coverage needs
Successfully negotiated a multi million dollar national account and maintained
Arrange travel needs
Arrange Drug Screens when required and maintain HIPPA compliance
Approve provider timesheets for payroll and client invoice
Recruit staff as needed by the client needs
Responsible for On-Call coverage
Over saw department operations and supervised employees as required
10/05 12/06 FORT BEND IMAGING, INC. Sugar Land, Texas
Marketing Representative
Responsible for procuring new referring physicians by informing them of the ser
vices our clinics offer.
Maintaining the existing referring physicians, this includes handling all probl
ems.
Implement new strategies and promotional programs.
Recruit new physicians for our clinics and they in turn offer a service to our
referring physicians, ie. EMGs, use surgical centers to performing outpatient su
rgeries, etc. thus increasing our revenue.
Compose, draft and type new reports for weekly and monthly tracking of referrin
g physicians, goals, etc. for management meetings.
Maintain confidentiality of all information.
Schedule and organize meeting arrangements.
Communicate daily with the front office staff to ensure no problems occur with
patients, referring physicians and handle in a timely manner.
Act as liaison between Center Administrator and referring physicians.
Provide input to the Center Administrator and Corporate staff as required.
Handle any problem calls personally or route them to the appropriate department
.
Insure referring physician database has correct information and update as neede
d, this is to ensure all correspondence, patient reports etc. get to where the r
eferring physician practices.
Assisted in validating correct ICD- 9 and billing codes for prompt payments fro
m insurance carriers
03/04 09/05 RODEO RESOURCES Houston, Texas
Executive Administrative Assistant
Created and implemented Excel spreadsheets to track all lease agreements and i
nventory. This included lease renewal dates and inventory for numerous job site
s.
Maintained and ordered supplies for the job site and office, as needed.
arrangements filled out and processed, as well as processed all expense reports
for payment.
Processed payroll for all employees.
Maintained personnel records, tracked PTO time and ensured coverage of all area
s when employees were absent.
Maintained weekly reports for site locations and productivity.
Maintained all records for CPA for quarterly tax filing.
Verified all accounts payable for accuracy.
Made payments and posted same to QuickBooks.
Handled all bill out on the various accounts and posted all billable charges to
clients invoices.

04/02 TO 03/04 NOVA HEALTH CARE Houston, Texas


Recruiter (December 2003 to March 2004)
Recruited all staff members, as needed for the ten (10) clinics. With my prior
experience as Office Manager I was well versed in what each position required i
n order to be filled adequately. Staff members, included physicians, physical t
herapist, medical technologists, receptionists and all positions within the busi
ness office.
Office Manager (May 2003 to December 2003)
Responsible for going into a clinic and reorganize, set-up and train clinical s
taff. This included proper procedures of documentation, billing and charting.
Oversaw the daily operations of the clinic.
Processed payroll for the staff.
Responsible for all daily, weekly and monthly reports for the corporate office.
Billing Manager (April 2002 to May 2003)
Audited outstanding accounts on the A/R that were two (2) plus years in arrear
s and resubmitted claims with corrected codes, documentation which increased col
lections in the first forty-five (45) days by $80,000. These accounts consisted
of PPO, HMO, Medicare and Workmans Comp. Handled all BRCs and MDRs on accounts
that were required and needed.
With the highest collections in the billing office for four (4) consecutive mon
ths was given two (2) additional clinics to oversee.
In 2002, one of the clinics closed with $1.3 million in profit which was an inc
rease of 47% over the year before. Each additional clinic closed with substanti
al increase as well.
02/01 to 08/02 EDWARD H. WITHERS, MD Houston, Texas
Front Office Supervisor
Front office management
Oversaw surgery schedule
Pre-op patients for surgery; explained procedures to patients
Managed billing, collections, appeals and predeterminations
Posted EOBs and patient payments
Reconciled charges and payments against daily deposits
Explained patient financial responsibilities not covered by insurance
11/97 to 02/00 RICHMOND BILLING AFFILIATES Houston, Texas
Special Projects Manager
Prepared and monitored special project contracts, attorney accounts, etc.
Managed special billing agreements with clinics and doctors.
Oversaw the postings, EOBs, billing and collections for seven (7) clinics.
Workers Comp claims and appeals for non-payments and short paid claims.
Audited employee requests for refunds and adjustments to patient accounts.
Monthly reporting and month-end close on special contract groups.
Management of office and staff.
01/95 to 10/97 DALE B. HAUFRECT, MD Houston, Texas
Office Manager
Implement new strategies to recoup outstanding insurance claims.
Renegotiated insurance contracts.
Negotiated on all past due A/R accounts
Supervised all employees, to include billing and collections
Nursing duties including patient triage and authorizations with hospitals.
04/92 to 08/95 PHILADELPHIA AMERICAN INSURANCE Houston, Texas
Senior Claim Processor
Processed and paid medical claims
Reviewed medical records
Audited medical records and accounts from medical offices for fraud
Education: State Emergency Medical Technician Licenses San Jacinto Jr. College
Rice University Time Management
Computer Skills: Windows XP, Word, WordPerfect, Excel, Lotus, Outlook, Power Poi
nt, Quicken, Quick Books, Meds America, Americlaims, Medisoft 9.0, Medical Manag
er and additional software.

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