MICHAEL SUTTON, PMP

469-826-4659 mse35d66@westpost.net
TECHNICAL PROJECT MANAGER
PROFILE
Project manager with over 10 years successfully leading international and local
design and delivery teams. Emphasis on meeting and exceeding project quality an
d cost targets through effective management of project plans, personnel, busines
s requirements, and customer expectations.
* PROJECT RISK AND COST MANAGEMENT: Used project risk identification, tracking,
mitigation planning, and cost control measures to deliver on time and within bud
get.* COMMUNICATION: Convinced executive management to adopt user interface impr
ovements for AT&Ts residential multi-media ordering platform.* PROJECT PERFORMAN
CE: Managed cross-functional programs using cost and schedule variance reports,
earned value analysis, and critical path analysis.* RESULTS ORIENTED: Met or exc
eeded all schedule and quality objectives across 2 major wireless design program
s of over 5 feature packages each.
PROFESSIONAL EXPERIENCE
Ericsson, Plano, Texas
PROJECT MANAGER - IT MIGRATION (SAP, PDM, Global Meta Directory) 8/2010 - presen
t
* Led project team delivering an IT transition program (Nortel to Ericsson IT Bu
siness systems)
* Managed all aspects of the project from the ground up creating a new project t
eam and exceeding all budget and schedule constraints delivering under budget an
d 2 weeks early.
* Led and developed new PMO processes as the project was 1st to complete in the
entire program.
* Developed SOW for the implementation phase of the project for a fixed price co
ntract.
* Developed high quality business rules, use cases, and requirements for the cli
ent in order to meet expectations and address business needs.
AT&T, Dallas, Texas
PROJECT MANAGER - UVERSE ORDER MANAGEMENT SYSTEM 2008 - 5/2010
* Experienced in ITUP and End-to-End Project Management for AT&T
* Led key meetings to negotiate with business, operations, and design project le
aders to reach agreement on functional requirements definition and project scope
.
* For 5 software releases developed new functional requirements and use cases fo
r billing, product configuration, and Operations and Support Systems (OSS).
* Conducted analysis of AT&T labs data and 6 different studies for improvements
to user interface, reducing order-processing time, and reducing complexity of in
terfaces.
* Created new Change Control process to manage requirements and use a document c
ontrol system effectively using SharePoint, Filenet, and Documentum tools.
Nortel Networks, Richardson, Texas and Research Triangle Park, North Carolina
TECHNICAL PROJECT MANAGER - CDMA WIRELESS 2005 - 2007
* Directed all phases of the software development lifecycle, from inception thro
ugh delivery and deployment, delivering features on time, within budget, and to
specification.
* Created WBS, adjusted and adapted project plans, prepared weekly/monthly repor
ts (EV, PV, AC, ETC, EAC), and presented at status meetings with project manager
s and leaders.
* Managed a multi-site software design team of 18 people delivering OAM, node ma
intenance, and resource management features. Developed and adjusted overall reso
urce profile as needed, defined team roles, and developed a communication plan w
ith RACI chart.

WIRELESS CORE (PACKET DATA - UTMS, GPRS) PROJECT MANAGER 2002 - 2004
* Managed weekly release software load builds, sanity test reports, scheduling l
abs, organizational meetings, and code reviews.
* Through teamwork and personal flexibility delivered high quality features for
3 Packet Data releases with 2 different design groups. (TCP/IP, OSI model, data
protocols)
* Negotiated with T-Mobile on billing system operation and design requirements,
and delivered Billing software features in a highly accelerated timeframe (reduc
ed from 4 months to 6 weeks)
WIRELESS PREPAID BILLING PROJECT MANAGER (IS41) 2000 - 2001
* Developed a multi-project integrated plan, led web-based OAM, relational datab
ase and billing software design projects.
* Directed and coordinated project management activities for all phases of proje
cts.
* Reviewed project proposals and determined scheduling and procedures for projec
t execution.
* Increased Nortel's competitive advantage in the marketplace by answering to th
e customer in a design process audit for ISO 9000 certification.
CELLULAR SYSTEMS PROJECT MANAGER (TDMA) 1997 - 1999
* Technical design team leader engaged in hiring, project management, and produc
t development for mobile handoff and channel allocation software features.
* Increased Nortel's exposure of new features by presenting in a Customer User G
roup on radio frequency management design initiatives and answering customer que
stions.
CELLULAR SYSTEMS SOFTWARE ENGINEER (TDMA) 1995 - 1996
* Wireless software senior designer developing resource manager and channel allo
cation features for managing radio frequency spectrum.
* Delivered new designs on schedule with high quality while re-vamping the chann
el allocation code.
SOFTWARE DESIGN ENGINEER 1992 - 1994
* Software design and debugging of Central Office peripherals and carrier mainte
nance software.
* Owner of trunk call processing software: fielding customer questions, solving
design bugs, and approving code architecture changes.
PROFESSIONAL DEVELOPMENT
Specialties
Technical project management, project controls/project scheduling, business & te
chnical requirements, risk management class instructor, Operations Support Syste
ms, wireless networks, system and performance testing, wireless and wire line ar
chitectures, prepaid and postpaid billing, real-time software design, wireless R
F management, central office carrier systems, six sigma green belt, personal com
munication class instructor, use cases, test cases, software process improvement
, waterfall and iterative development methodologies.
Technical Skills
Technical Project Management - 10+ years
5 years of project controls/project scheduling experience
Strong knowledge of project management concepts (i.e., WBS, scheduling, cost, ri
sk, quality)
Strong oral and written communication skills - 10 years
5 years knowledge and experience analyzing earned value metrics and reporting
5 years experience with MS Project
10 years experience with MS Excel, Word, and PowerPoint
Technical Requirements Expert - 10 + years
H248, SIP, CDMA. TDMA, UMTS, GPRS, UML, SDLC, Visio, TrFO (Transcoder Free Opera
tion) VOIP (Voice Over IP), DS1, DS3, SS7, IS41, Quality Center defect tracking
Continuing Education
Certified Project Management Professional (PMP)
Active member PMI Dallas chapter and developer/presenter of Risk Management cour
se
EDUCATION
North Carolina State University, Raleigh, North Carolina
Bachelor of Science, Electrical Engineering