SALES AND MARKETING EXECUTIVE

Dynamic, positive leadership ~ Unsurpassed results ~ Integrity and loyalty

Former Dale Carnegie trainer with extensive experience in sales and account mana
gement. Healthy competitive spirit combined with unwavering commitment to custo
mer service. Sales track record second to none. Superb interpersonal skills wi
th the ability to work productively with people at every organizational level.
Experience in accounts management, personnel management, general management, con
tract negotiation, operations, training, and public speaking. Proficient in Mic
rosoft Office, CRM contact-management software and QuickBooks. Available for nat
ional/international travel.

PROFESSIONAL EXPERIENCE
TOTAL VOICE and DATA, INC., Holmdel, NJ 2009-Present
Principal/Wireless Consultant
a Provide global telecom strategy and execution for Global 2000 companies with a
focus on increasing efficiencies, economies of scale, and focused cost reductio
ns across all carriers
a Present detailed whiteboard sessions to review the technology and articulate c
lear savings strategies and projections for deployment and rollout across all lo
cations and end users
a Provide international office to mobile solutions reducing Intl LD and call pla
n charges
a Consultative selling with CEO, CIO, IT Directors, and owners. Intense follow-u
p and customer service.
a Deliver specific bill auditing results in timely fashion with detailed cost sa
ving recommendations
a Generated new clients through cold calls, canvassing, social networking, and
business partnering

T-MOBILE USA, Parsippany, New Jersey 2007-2009

National Account Manager (Hunter)
a Manage all aspects new business development regarding sales of wireless voice,
data, and internet services for global businesses within the NY/NJ region, foc
used on voice/data Smartphone/PDA
a Generated excellent leads through cold calls, canvassing, networking, and busi
ness partnering.
a Make effective sales presentations to senior executives of Global 2000 compani
es, craft detailed, accurate, and effective sales proposals to win new business
and exceed quota on a regular basis
a Consultative selling with CEO, CIO, IT Directors, and owners. Intense follow-u
p and customer service.
a Recognized for generating 22 new global accounts within first year of hire

M&P PROPERTY MANAGEMENT, LLC, Hazlet, New Jersey 2003-2006

Property Manager / General Contractor
a Managed all aspects of real-estate investment, purchases and renovations inclu
ding property acquisition negotiations, permitting, subcontractor management, ma
rketing, and maintenance
a Oversaw all aspects of property management for 14 rental properties including
leasing, rent collection, repairs, accounts payable and ongoing maintenance sche
dule
a Supervised eight employees including hiring, training, day-to-day oversight, a
nd evaluations
a Grew portfolio in just two years from 9 to 15 properties and from $1.2 million
 to $3.1 million
a Recognized by city of Keansburg in 2005 for active participation in neighborho
od renewal efforts

MARK MACDUFFIE Page Two

PROFESSIONAL EXPERIENCE, continued

AT&T ALLIANCE CHANNEL, Bridgewater & Parsippany, New Jersey 1997-2003
Channel Sales Manager (1997-2003)
a Managed New Jersey territory encompassing 20 value-added resellers and system
integrators selling integrated technology solutions for businesses and individua
ls
a Recruited, trained, and supervised 150 talented salespeople in multiple locati
ons, including the 2 highest producers in the state of NJ. Data, IP, MPLS-PTN, H
osting, VOIP & wireless networks
a Provided ongoing training to staff including continuous reinforcement of corpo
rate goals and visions
a Prepared and distributed financial reports including forecasts, performance re
sults, and territory plans
a As channel sales manager, achieved 123% of quota in 2003, 128% in 2002 and 114
% in 2001
a As recruitment manager, exceeded objectives by 30% in 1998, moved to channel s
ales in 1999
a Developed and implemented Agent Council, an open forum where top-producing age
nts could meet with senior executives to suggest product/service improvements an
d improve overall channel
a Named as company Gold Club member from 1997-2002 for exceptional performance
a Supported two Growth and Global Markets sales branches and tracked revenue for
Branch Managers in support of overall channel contributions to quota reduction
resulting from agent sales

AT&T COMMERCIAL MARKETS, Somerset, New Jersey 1990-1997

Account Executive
a Managed 80 large commercial accounts within 40-square-mile territory including
prospecting, negotiation, closing, and ongoing account management
a Generated excellent leads through cold calls, canvassing, networking, and cost
-effective research
a Made effective sales presentations to senior executives of small/medium corpor
ations, and crafted detailed, accurate, and effective sales proposals
a Oversaw process of new orders from start to finish ensuring smooth service tra
nsition and provided excellent customer satisfaction
a Trained colleagues in sales techniques and new product orientation
a Ranked in the top 10% out of 110 salespeople, and branch top producer during 1
994, 1995, and 1996
a Named as company Gold Club member in 1994, 1995, and 1996
DALE CARNEGIE TRAINING, Kendall Park, New Jersey 1986-1990
Trainer & Account Executive
a Delivered motivational-training, public-speaking, and leadership courses to co
mpanies of all sizes for extremely well-known professional-development firm
a Regenerated corporate-client base, obtaining numerous contracts with Fortune 5
00 corporations to deliver in-house courses
a Spoke to groups of 60 people at least 3 times weekly
a Recruited for permanent employment by client AT&T
MILITARY EXPERIENCE
UNITED STATES MARINE CORPS, Concord, California 1974-1978
a Provided Special Weapons security for US Navy, Presidential Security for Pres.
Richard M. Nixon
a Granted Presidential and Secret Security clearance
a Meritoriously promoted to ranks of PFC, Corporal and Sergeant
a Honorably discharged at rank of Sergeant
EDUCATION
RUTGERS UNIVERSITY, New Brunswick, New Jersey
Psychology with minor in Business Administration, 1981