MICHAEL R.

HERMAN
817 Bluebird Street
Deerfield, IL 60015
Cell: (847) 651-9795
mhe74bc4@westpost.net
http://linkedin/com/in/michaelrherman682

CAREER SUMMARY
Effective retail marketing professional with a unique value added
proposition to my clients while being committed to high ethical
standards and achieving corporate revenue goals. Professional image
and presentation skills permit me to build customer loyalty, achieve
above average revenue per customer and rapidly expand client base.
Licensed to sell; life, health and accident insurance products.
Joined two premier networking organizations to obtain qualified leads
and establishing business relationships. Both networking groups are
highly recognized worldwide.

KEY STRENGTHS
CUSTOMER SERVICE EXPERIENCE
*
Develops solid repeat clientele through superior customer service,
consultative selling and through exhibiting high levels of
professionalism.
- Established 125 loyal customers and consistently in the top 50 out
of 900 in sales at
Kuppenheimer Men's Clothing.
- Top performer six consecutive months in selling men's shoe's at
Neiman Marcus.
- Achieved over $300,000 in sales volume at Mark Shale first year.
- Became top producer at Jos A. Bank Clothiers 2 consecutive years.
*
Ability to identify prospects needs through a consultative process.
SALES including experience in relationship-based sales with a focus
on cross-sell opportunities.
Michael R. Herman
EMPLOYMENT HISTORY
VERIZON WIRELESS 2009 - 2010
Inside Sales Representative
*
Assisted both individuals and families with their wireless
communication needs
*
Received excellent Net Provider Scores; resulted from positive
feedback from
customer service and sales approach
RE/MAX, KELLER WILLIAMS SUCCESS REALTY 2003 - 2009
RESIDENTIAL REALTOR
*
Assisted both buyers and sellers in the home buying process
*
Implemented a "drip market" campaign, went door-to-door to cultivate
leads
*
Started and joined two networking organizations to help grow my
business
NEIMAN MARCUS, CHUCK HINES JOSEPH A. BANK CLOTHIERS, MARK SHALE,
KUPPENHEIMER 1990 - 2003
MEN'S WARDROBE CONSULTANT
*
Grew business 10% annually by determining customers needs and wants
*
Measured results by sales per average and units per customer
1983 a" 1990
SAMUEL S HERMAN & ASSOCIATES, INC.
INSURANCE BROKER
*
Represented a variety of companies in life, health and disability
income products.
*
Implemented a fact finding method to uncover varies insurance needs
for individuals, families and small business owners
EDUCATION
DeVry University a" Addison, IL
Bachelors of Science: Majored Technical Management
Technical Specialty: Minored Small Business Entrepreneurial
Management
Dean's List Awarded Magna Cum Laude GPA 3.71/4.0
CERTIFICATES
Dale Carnegie
Effective Speaking
LICENSES
Life, Health and Accident
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