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MARKETING
Marketing is defined as the process of performing market research, selling products and/or
services to customers and promoting the through advertising to further enhance sales. The
aim of marketing is to attract and retain a growing base of satisfied customers.
MARKETING OBJECTIVE
The objective of this business is to sell the Silky Essence Sweatproof Perfume all over
Malaysia. Malaysia has more than 27 000 000 people. Our factory which is situated at Johor
will send all the products to our sale center which is situated at Shah Alam. Firstly, Silky
Essence Sweatproof Perfume is going to be promoted throughout Selangor to attract at least
100 000 customers. This product is going to be promoted to at least 60 percent of
Malaysians through advertising and the awareness of this product among users is to be
increased by 20 percent in a year. The annual growth of sale is at least 20 percent. The
sweatproof perfume produced by Silky Essence is different from the market because this
product provides a perfume with the function of antiperspirant which has not been produced
locally.
PRODUCT DESCRIPTION
The product of Silky Essence is weatproof perfume. This product is made of a few chemical
substances such as aluminium chloride, aluminium hydroxybromide and perfume based
substances. The perfume is packed in spraying bottles.
This product is rather different from the market products in terms of its resistance to sweat.
Perfumes do smell good but do they resist sweat? Sweat which is produced by human body
came contact with the chemicals on the skin causes it to give out unpleasant smell. This
sweatproof perfume, with the presence of aluminium chloride helps to close the sweat duct
so that the sweat can’t get out. Thus, the perfume will stay longer than the normal perfume
does.
This perfume is made out of base notes such as vanilla, middle notes like nutmeg, top notes
like citrus and antiperspirant substance like aluminium chloride. All the notes for perfume
and aluminium chloride are bought in Johor in large amount.
TARGET MARKET
Our ideal customer is between the age of 13 and 58 who is always on the go and needs to
stay fresh. This sweatproof perfume is for both men and women where there are three types
of perfume which is ‘Cool’ for someone who love soft scent, ‘Sporty’ for someone sporty and
needs to stay fresh, and ‘Executive’ is for the working adults. As mentioned before, all these
people are always on the go and need to stay fresh. They will need a perfume which lasts
longer and have antiperspirant which prevents unpleasant smell. This 2 in 1 antiperspirant
cum perfume which is sweat proof perfume will be their choice as they only need to buy one
bottle of sweat proof perfume instead of buying an antiperspirant deodorant and a perfume.
Thus, customers can save their money.
GEOGRAPHIC SEGMENTATION
Silky Essence is targeted to be distributed throughout Malaysia from the sale center. All the
retailers will get the Silky Essence Sweatproof Perfume from the sale center which is located
in Klang.
Location of factory:
Sale center:
AEON Bukit Raja Shopping Centre F1 Persiaran Bukit Raja 2, 41150 Klang, Selangor.
DEMOGRAPHIC SEGMENTATION
Silky Essence provides three types of sweatproof perfume because different customers have
different tastes and age. Sporty type of sweatproof perfume is for the athletics to always stay
fresh, Cool is for someone who loves soft flower scent while Executive is for the working
adults. With Silky Essence Sweatproof Perfume, they do not have to buy expensive imported
perfumes to smell good.
PSYCHOGRAPHIC SEGMENTATION
Silky Essence Sweatproof Perfume is a local product produce by our own factory. Thus, the
price will be cheaper and reasonable making it convenient for customers from all types of
background. During our first promotion, we will give out 1000 sample units of Silky Essence
Sweatproof Perfume for free. This is to attract customers to continue buying our products
later on. Our sweat proof perfume also will be filled in a nicely designed bottle in order to
attract the customers especially the youngsters.
STRENGTHS AND WEAKNESSES
Strengths Weaknesses
1. Management is committed and 1. No direct delivery capability.
confident. 2. Need more sales people.
3. No trial done yet.
2. A new innovative product is being
4. Lack of an established reputation.
produced.
Market size is the total potential of sale that is expected from the target market. The potential
of sale also include the sale of competitors’ products within the same market at the same
area which is Klang. The market size is often noted in unit of sales for specific period i.e
daily, weekly, monthly or yearly.
We have made some research for our market size and it shows that the total sale of
perfumes in Klang is RM 13 247 114.00 annually. The table below shows the companies
present in Klang and their total sale per year.
MARKET SHARE
After the market size and competitors have been identified, our business then proceeds to
estimate how much market we can occupy or control. This estimate is known as market
share.
Estimated potential sales of business can be determined by market share after taking into
consideration the market size and competitor influences. Market share is often represented
in terms of percentage of potential market size that we own.
There are other competitors situated in Klang. They sell perfume without sweatproof
function. The table below shows name and address of competitors.
Company Address
Perfume Aura Life Pelabuhan Klang,Klang, Selangor, Malaysia
Perfume Collections Bukit Raja Shopping Centre F13 Persiaran
Bukit Raja 2, 41150 Klang
F&E Perfume Klang Parade 2112 Jalan Meru, 41050 Klang
Others AEON Bukit Raja Shopping Centre and other
parts of Klang
Market Share
6.08%
7.55%
5.79%
3.58% Perfume Aura Life
Perfume Collections
F&E Perfume
Silky Essence Ent.
Others
77.00%
SALES FORECAST
SALES PROJECTION
Month 1 1,250,000
Month 2 1,115,000
Month 3 1,120,000
Month 4 1,125,500
Month 5 1,150,000
Month 6 1,150,000
Month 7 1,150,000
Month 8 1,197,500
Month 9 1,200,500
Month 10 1,135,000
Month 11 1,135,000
Month 12 1,150,000
MARKETING STRATEGIES
PRODUCT
Silky Essence Sweatproof Perfume provides 2 in 1 features where customers do not have to
buy two different items; deodorant and perfume which will cost more. Besides, perfumes
which exist in market are not sweatproof. Thus, it will not last long. These sweatproof
perfumes make customers feel worth it as it last for 24 hours. Interesting designs of perfume
bottles are made to attract customers. There are three types of perfume which is ‘cool’,
‘executive’ and ‘sporty’. All of it has for both men and women. Pictures below show the
designs of Silky Essence Sweatproof Perfume.
PRICE
Silky Essence Sweatproof Perfume offers an affordable price for customers compared to the
perfumes sold by other companies.
Based on Cost
Based on competition
PLACE
Location of factory:
Sale center:
AEON Bukit Raja Shopping Centre F1 Persiaran Bukit Raja 2, Klang,41150 Selangor.
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The factory is located at Pasir Gudang, Johor and the sale center is located at Klang,
Selangor.
All of our products will be sent to sale center to be sold directly to customers and
retailers.
Retailers will also get our products from sale center or direct from factory.
A lorry is used as vehicle to send all the products.
Distribution Strategies
PROMOTION
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Silky Essence Sweat-proof Perfume will be promoted through our own website,
www.silkyessence.com.my
10 000 small samples of Silky Essence Sweat-proof Perfume will be distributed to
customers in order to attract them to this new product.
We will promote our products in events attended by old and young generations.
Our products will be distributed to pharmacies like Watsons and Guardian and also
shopping malls like Tesco and Giant.
In order to promote Silky Essence Sweat-proof Perfume, we will offer the third bottle
for half price in one purchase.
MARKETING BUDGET
Movement of materials or
Transportation goods from one place to
another.
Total 43,000
Packaging
Time of operation:
Saturday-Sunday : Closed
OPERATIONAL WORKSHIFT
TOTAL
WORKDA
Y HOUR
PER DAY PER WEEK WORK
PER
PER
MONTH
MONTH
POSITION
MANAGER 7 1 42 1 24 168
ADMINISTRATIO
N 7 1 42 1 24 168
EXECUTIVE
MARKETING
7 1 42 1 24 168
EXECUTIVE
OPERATIONAL
7 1 42 1 24 168
EXECUTIVE
FINANCIAL
7 1 42 1 24 168
EXECUTIVE
WORKER 1 7 1 42 1 24 168
WORKER 2 7 1 42 1 24 168
OPERATIONS EXPENDITURE
Fixed Assets RM