Professional Documents
Culture Documents
PROFESSIONAL EXPERIENCE
International Consulting Group, Inc
7/2006 Present
Director of Human Resources and Administration - Information technology consult
ing firm. Reported to the President. Responsible for all aspects of human resou
rces and administration management.
Assisted company ownership in annual strategic planning sessions.
Instrumental in the implementation of Professional Service automation software
which addressed 95% of strategic plans
Completed comprehensive salary scale survey for position in the IT industry, t
o allow ICG to competitively recruit outstanding IT talent in the south Florida
market.
Restructured recruiting process to include background screening, and technical
competency testing utilizing industry standard methods, including Previsor/Brain
bench, and DISC behavioral assessments to recruit, hire, and retain highly skill
ed technical talent.
Implemented Employee Wellness and Employer of Choice initiatives to increase em
ployee benefit options.
Coordinated activities with Marketing Department to maximize efficient utilizat
ion of $20k budget to create a company informational video and company newslet
ter/ IT bulletin
Assisted Sales Department in implementing customer site visits to assess overal
l customer service satisfaction
Licenses &Certifications
December 1999 Florida International University College of Management and Busines
s Administration: Certification in Human Resource Management
December 1999 Florida Department of Health Division of Medical Quality Assurance
Licensed Mental Health Counselor
January 2006 Green Belt Certification in Six Sigma Excellence, Herring Quality A
cademy
January 2005 Society for Human Resource Management: Professional in Human Resour
ces Certification
April 2010 Cambridge Whos Who: Honored Member
Languages
Fluent in English, Spanish and 4 years of French